# Heap in October 2023: incidents, uptime and changes

> Heap in October 2023: 6 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2023/10
Last updated: 2023-11-01T00:00:00Z

- Incidents posted: 6 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 6
- Uptime (vendor-reported): 100% free of major/critical incidents, 92.10% free of any incident; outage time 0 min, incident time 2.4 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2023](https://rewindex.com/company/heap/2023/09.md) · Next: [November 2023](https://rewindex.com/company/heap/2023/11.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Heap Connect Sync Delays](https://rewindex.com/company/heap/incidents/fv7m368ysntm.md) | minor | 2023-10-03 01:29 UTC | 2023-10-03 09:10 UTC | 7.7 h | resolved |
| [Heap Connect Sync Delays](https://rewindex.com/company/heap/incidents/720mh99nl598.md) | minor | 2023-10-04 22:18 UTC | 2023-10-05 14:34 UTC | 16 h | resolved |
| [Help Center unavailable](https://rewindex.com/company/heap/incidents/jjqsz8bjy4cj.md) | minor | 2023-10-25 20:36 UTC | 2023-10-25 22:35 UTC | 2.0 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/b0ycw81rgsz8.md) | minor | 2023-10-26 08:01 UTC | 2023-10-26 11:26 UTC | 3.4 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/qyvs31vlpgd0.md) | minor | 2023-10-26 15:43 UTC | 2023-10-27 15:02 UTC | 23 h | resolved |
| [App Unavailability](https://rewindex.com/company/heap/incidents/xdxhfm9m4f8m.md) | minor | 2023-10-31 15:20 UTC | 2023-10-31 21:24 UTC | 6.1 h | resolved |

## Cite this

Heap posted 6 status incidents in October 2023 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2023/10
- Citation: Heap, “Heap in October 2023” (2023-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2023/10 (CC BY 4.0).
- Markdown link: `[Heap: Heap in October 2023 (2023-10-01)](https://rewindex.com/company/heap/2023/10)`


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Canonical: https://rewindex.com/company/heap/2023/10 · Markdown: https://rewindex.com/company/heap/2023/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:15:10.727Z
