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CompaniesHeapMonthly reportsAugust 2023

Heap in August 2023: incidents, uptime and changes

5incidents posted
1labelled major or critical
99.84%free of major/critical
99.61%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 1 h 8 min, incident time 2 h 51 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 2 · No impact listed 2

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Overview and Sessions page are not loadingMajor1.1 hresolved08-07

Other incidents 4

IncidentImpactStartedDurationStatusDay
Definitions Page Not Loading For Some AppsNo impact listed6.0 hresolved08-08
Queries unavailable for a portion of customersMinor1.4 hresolved08-17
App unavailabilityNo impact listed0 minresolved08-23
App LatencyMinor21 minresolved08-29

Maintenance 1

Show scheduled maintenance

Cite this

Heap posted 5 status incidents in August 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Heap in August 2023
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/2023/08

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