Outages by day / August 17, 2023
Outages on August 17, 2023 UTC day 2023-08-17 (Aug 17, 2023, 00:00 to Aug 17, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.
← August 16, 2023 All days August 18, 2023 → 50 incidents started
9 labelled major or critical
29 vendors with a new incident
10 still open from earlier days
By vendor label: 20 maintenance
Incidents started this day 50 Vendor Incident Impact Started Resolved Status C CensusFailure to connect to customer data warehouses and databases 00:46 00:58 (12 min) resolved Alert Delays for the US Region 03:08 04:14 (1.1 h) resolved B BandwidthBandwidth International Market Impairment - United Kingdom - Mobile numeration 09:26 09:44 (18 min) resolved RESOLVED: We're investigating a potential issue with editing websites 09:39 09:57 (18 min) resolved Pipelines not triggering from VCS webhooks 11:47 12:22 (35 min) resolved Issues viewing and creating score cards 13:29 15:16 (1.8 h) resolved Message failure on Inbound/Outbound SMS/MMS towards the US phone numbers 14:59 15:30 (31 min) resolved [Deepgram API] Elevated Error Rates 19:41 21:07 (1.4 h) resolved K KlaviyoDelays in Event Processing 22:17 Aug 18, 2023, 00:10 (1.9 h) resolved VPC Connectivity Disruption in NYC3 00:22 01:23 (1.0 h) resolved Global: XPM - degraded performance 00:33 02:20 (1.8 h) resolved T TwilioSMS Delivery Delays To and From All networks in France Via Domestic Longcodes 00:46 03:19 (2.5 h) resolved T TwilioSMS Delivery Delays to Airtel Network in Uganda 01:01 09:07 (8.1 h) resolved T TwilioAPI issue with Lookup Identity Match to Telus Canada 02:34 03:57 (1.4 h) resolved [Minor] Customers may have been experiencing failures when using the Public API 02:38 02:38 (0 min) resolved H HeapQueries unavailable for a portion of customers 03:02 04:24 (1.4 h) resolved S SinchDelivery Issue Mongolia - Mobicom 07:59 20:21 (12 h) resolved S SinchDelivery Issue Tunisia - Ooredoo 08:21 12:51 (4.5 h) resolved Mongolia SMS - Degradation towards Mobicom 08:48 12:36 (3.8 h) resolved Elevated queue times for public macOS 08:48 09:43 (55 min) resolved T TwilioSMS Delivery Delays to H3G UK 09:24 11:33 (2.1 h) resolved T TwilioSMS Delivery Delays to Claro Brazil 10:06 12:31 (2.4 h) resolved T TwilioInbound Call Failures to a Subset of Twilio Spanish Phone Numbers 10:16 14:35 (4.3 h) resolved Brazil SMS - Degradation affecting Claro Brazil 10:31 11:11 (40 min) resolved S SinchDelivery Issue France - Legos France 11:36 13:05 (1.5 h) resolved France SMS - Delivery Degradation Towards France 11:39 12:34 (55 min) resolved S SinchDelivery Issue Australia - Telstra 12:23 20:15 (7.9 h) resolved Service Issue in Platform : Messages API 12:35 Aug 23, 2023, 15:13 (6 d) resolved Intermittent outages in PyPI backends. 15:00 15:08 (8 min) resolved Some Datadog metrics are missing for Postgres databases 16:26 Aug 24, 2023, 22:32 (7 d) resolved Increased error rate when querying Customers from the dashboard using date filters 16:52 17:27 (35 min) resolved C ConfluentElevated query latency in Confluent Cloud Metrics API 17:17 18:22 (1.1 h) resolved S SinchDelivery issues - US 17:27 18:26 (59 min) resolved T TwilioWhatsApp Registration and Template Status Issues 17:34 Aug 23, 2023, 06:35 (6 d) resolved Alert Delays in the US Region 17:49 18:05 (16 min) resolved T TwilioSubset of Israel Mobile Numbers Missing Voice and SMS Capabilities 17:50 20:57 (3.1 h) resolved Edge Delivery issues in North America 18:20 Aug 21, 2023, 16:15 (4 d) resolved Incident with Actions 18:36 19:09 (33 min) resolved Incident with Actions 18:36 19:09 (33 min) resolved We are investigating reports of degraded performance. 19:12 19:28 (16 min) resolved We are investigating reports of degraded performance. 19:12 19:28 (16 min) resolved T TwilioOn-Call Engineers are Investigating a Potential Issue with A2P API 19:54 20:16 (22 min) resolved Periodic latency spikes in artifact upload 20:16 23:51 (3.6 h) resolved Degraded database write performance 21:05 22:03 (58 min) resolved T TwilioCustomers Remaining Suspended After Making Payments 22:45 Aug 18, 2023, 17:09 (18 h) resolved Global: Yodlee feeds - Customers unable to set up Yodlee feeds 03:21 08:02 (4.7 h) resolved H HarnessDelay is observed while loading the Dashboards in Prod2 cluster 10:24 12:01 (1.6 h) resolved Issue with the Engage booking flow 13:16 13:16 (0 min) resolved T TwilioPSTN Outbound Calls in Japan Affected 14:55 14:55 (0 min) resolved High error rates on build submit and update requests 20:58 21:12 (14 min) resolved
Still open from earlier days 10 Vendor Incident Impact Started Resolved Status Google Workspace integration causing group deletion from Atlassian Aug 15, 2023, 10:46 21:15 (2 d) resolved Google Workspace integration causing group deletion from Atlassian Aug 15, 2023, 10:46 21:15 (2 d) resolved Performance degradation with a third-party service provider in Africa Aug 10, 2023, 15:01 Oct 5, 2023, 14:00 (56 d) resolved L Linode (Akamai)Service Issue - Cloud Manager and API Aug 15, 2023, 17:58 01:48 (32 h) resolved [Instance]-Action stuck on par1 Aug 16, 2023, 12:50 08:28 (20 h) resolved [DBAAS] Action stuck on FR-Par-1 Aug 16, 2023, 14:32 Sep 4, 2023, 10:20 (19 d) resolved Firefox browser extension issue with 16.6.0 Aug 16, 2023, 18:24 Aug 21, 2023, 12:19 (5 d) resolved S SinchDelivery Issue Brazil - Claro Aug 16, 2023, 21:21 17:57 (21 h) resolved Temporary Data Ingestion Delay Aug 16, 2023, 21:59 07:00 (9.0 h) resolved Delay in messages being sent to Slack for Recordings Aug 16, 2023, 16:17 07:29 (15 h) resolved
Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Census , New Relic , Bandwidth , Wix , CircleCI , Greenhouse , Plivo , Deepgram , Klaviyo , DigitalOcean , Xero , Twilio .
Cite this 50 vendor-reported incidents started on 2023-08-17 (UTC) across 29 vendors, 9 labelled major or critical by the vendor.
Title Outages on August 17, 2023 Vendor Rewindex daily outage roundup Date 2023-08-17 00:00 UTC URL https://rewindex.com/outages/2023-08-17 Copy citation Copy markdown link