rewindex

Outages by dayAugust 18, 2023

Outages on August 18, 2023

UTC day 2023-08-18 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

25incidents started
3labelled major or critical
19vendors with a new incident
8still open from earlier days

By vendor label: Critical 1 · Major 2 · Minor 17 · No impact listed 5 · 11 maintenance

Incidents started this day 25

VendorIncidentImpactStartedResolvedStatus
XeroXero Me and Xero Accounting Mobile App - Customers are unable to accessCritical (1.8 h)resolved
LaunchDarklyInvalid experimentation results dataMajor (2.9 h)resolved
HarnessHarness Cloud CI users observing Pipeline failuresMajor (4.0 h)resolved
TwilioTwilio Rest API Impacting Multiple ProductsMinor (2.5 h)resolved
SegmentKochava destination is downMinor (2.5 h)resolved
JiraSome customers may experience outdated DevOps dataMinor (30 h)resolved
AkamaiEdge Delivery Issues in IndonesiaMinor (6.3 h)resolved
VonageIndonesia SMS - Delivery Degradation towards XLMinor (1.1 h)resolved
DiscordAPI ErrorsMinor (33 min)resolved
SinchDelivery Issue France - Legos FranceMinor (8.4 h)resolved
TwilioSMS Delivery Delays to and From French NumbersMinor (2.9 h)resolved
ExpoUpstream incident with App Store Connect uploadsMinor (12 h)resolved
Monday.comIssues with our search-based featuresMinor (4.8 h)resolved
TwilioSMS Delivery Delays To and From French NumbersMinor (5.3 h)resolved
TwilioDelays for Adding and Removing Numbers to A2P CampaignsMinor (1.8 h)resolved
New RelicAlert Irregularities in US RegionMinor (58 min)resolved
HoneycombSlow response times on queriesMinor (2.0 h)resolved
TwilioPossible Issues With Flex Invoices From May and JuneMinor (2.5 h)resolved
SinchREST API - US regionMinor (6.3 h)resolved
LatticeSome users are not able to complete the registration process in Lattice.Minor (2.9 h)resolved
TwilioOn Call Engineers are InvestigatingNo impact listed (33 min)resolved
WiseIssue with receiving SMS or WhatsApp messages from WiseNo impact listed (0 min)resolved
SentryPartial outage in event ingestionNo impact listed (0 min)resolved
RudderStackIngestion got affected for customers who are on free tier planNo impact listed (0 min)resolved
Grafana CloudService DisruptionNo impact listed (0 min)resolved

Still open from earlier days 8

VendorIncidentImpactStartedResolvedStatus
KlaviyoDelays in Event ProcessingMajor (1.9 h)resolved
Scaleway[DBAAS] Action stuck on FR-Par-1Minor (19 d)resolved
KeeperFirefox browser extension issue with 16.6.0Minor (5 d)resolved
VonageService Issue in Platform : Messages APIMinor (6 d)resolved
RenderSome Datadog metrics are missing for Postgres databasesMinor (7 d)resolved
TwilioWhatsApp Registration and Template Status IssuesMinor (6 d)resolved
AkamaiEdge Delivery issues in North AmericaMinor (4 d)resolved
TwilioCustomers Remaining Suspended After Making PaymentsMinor (18 h)resolved

Maintenance 11

VendorIncidentImpactStartedResolvedStatus
Bandwidth[Scheduled] Messaging Maintenance - MMSMaintenance (6.0 h)resolved
Bandwidth[Scheduled] Toll-Free MMS Messaging Maintenance - LAXMaintenance (2.0 h)resolved
Sinch[Scheduled] External Maintenance - T-Mobile - USMaintenance (6.0 h)resolved
Twilio[Scheduled] US SMS Carrier Maintenance - T-MobileMaintenance (6.0 h)resolved
Vonage[Scheduled] USA SMS - Emergency Maintenance affecting T-MobileMaintenance (6.0 h)resolved
Twilio[Scheduled] Mexico SMS Carrier Maintenance - AT&TMaintenance (6.0 h)resolved
Vonage[Scheduled] Mexico SMS - Planned maintenance affecting ATTMaintenance (6.0 h)resolved
Twilio[Scheduled] Super SIM Data Insights MaintenanceMaintenance (3.0 h)resolved
Sinch[Scheduled] *POSTPONED* | DI SMS 365 | Operator Services | Application Maintenance | PCR Number #PCRSDI-10653Maintenancenot resolvedunknown
Sinch[Scheduled] *POSTPONED* | DI SMS 365 | Operator Services | Application Maintenance | PCR Number #PCRSDI-10652Maintenancenot resolvedunknown
SparkPost[Scheduled] Upgrade of email delivery platform in US regionMaintenance (1.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Xero, LaunchDarkly, Harness, Twilio, Segment, Jira, Akamai, Vonage, Discord, Sinch, Expo, Monday.com.

Cite this

25 vendor-reported incidents started on 2023-08-18 (UTC) across 19 vendors, 3 labelled major or critical by the vendor.

Title
Outages on August 18, 2023
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2023-08-18

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