# Outages on August 18, 2023 (UTC)

> 25 incidents started on August 18, 2023 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (Xero, LaunchDarkly, Harness); 8 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2023-08-18
Last updated: 2023-08-19T19:13:00Z

- Incidents started: 25 (major/critical: 3, other: 22) across 19 vendors
- Still open from earlier days: 8 · Maintenance windows: 11 · Detected outage events: 0
- By vendor impact label: critical 1, major 2, minor 17, none 5
- Previous day with incidents: [2023-08-17](https://rewindex.com/outages/2023-08-17.md) · Next: [2023-08-19](https://rewindex.com/outages/2023-08-19.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Xero](https://rewindex.com/company/xero.md) | [Xero Me and Xero Accounting Mobile App  - Customers are unable to access](https://rewindex.com/company/xero/incidents/vcj2w3k9r0ry.md) | critical | 2023-08-18 05:00 UTC | 2023-08-18 06:46 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Invalid experimentation results data](https://rewindex.com/company/launchdarkly/incidents/cvtmhdw18jv4.md) | major | 2023-08-18 01:36 UTC | 2023-08-18 04:29 UTC | resolved |
| [Harness](https://rewindex.com/company/harness.md) | [Harness Cloud CI users observing Pipeline failures](https://rewindex.com/company/harness/incidents/x5r65q8vynt4.md) | major | 2023-08-18 20:58 UTC | 2023-08-19 01:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Twilio Rest API Impacting Multiple Products](https://rewindex.com/company/twilio/incidents/frk798vltm84.md) | minor | 2023-08-18 00:14 UTC | 2023-08-18 02:44 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Kochava destination is down](https://rewindex.com/company/segment/incidents/h8vyfnfyd2x0.md) | minor | 2023-08-18 01:17 UTC | 2023-08-18 03:47 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Some customers may experience outdated DevOps data](https://rewindex.com/company/jira/incidents/h531v0f088sz.md) | minor | 2023-08-18 01:19 UTC | 2023-08-19 07:04 UTC | resolved |
| [Akamai](https://rewindex.com/company/akamai.md) | [Edge Delivery Issues in Indonesia](https://rewindex.com/company/akamai/incidents/n6sk0s15dmww.md) | minor | 2023-08-18 04:19 UTC | 2023-08-18 10:40 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Indonesia SMS - Delivery Degradation towards XL](https://rewindex.com/company/vonage/incidents/ds2z63y3lvpf.md) | minor | 2023-08-18 08:26 UTC | 2023-08-18 09:34 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [API Errors](https://rewindex.com/company/discord/incidents/ybp1q8gw4wsg.md) | minor | 2023-08-18 08:35 UTC | 2023-08-18 09:08 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue France - Legos France](https://rewindex.com/company/sinch/incidents/j38kdl1x0vc9.md) | minor | 2023-08-18 08:42 UTC | 2023-08-18 17:08 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to and From French Numbers](https://rewindex.com/company/twilio/incidents/tbmtjp5jscdr.md) | minor | 2023-08-18 08:58 UTC | 2023-08-18 11:53 UTC | resolved |
| [Expo](https://rewindex.com/company/expo.md) | [Upstream incident with App Store Connect uploads](https://rewindex.com/company/expo/incidents/sx52d1ym20c9.md) | minor | 2023-08-18 12:43 UTC | 2023-08-19 00:25 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Issues with our search-based features](https://rewindex.com/company/monday-com/incidents/mk0qzkzr4ms3.md) | minor | 2023-08-18 13:21 UTC | 2023-08-18 18:11 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays To and From French Numbers](https://rewindex.com/company/twilio/incidents/5ryl4prpsb63.md) | minor | 2023-08-18 13:36 UTC | 2023-08-18 18:51 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Delays for Adding and Removing Numbers to A2P Campaigns](https://rewindex.com/company/twilio/incidents/snw350q591lv.md) | minor | 2023-08-18 13:45 UTC | 2023-08-18 15:32 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Alert Irregularities in US Region](https://rewindex.com/company/new-relic/incidents/f5wl47864cgg.md) | minor | 2023-08-18 16:59 UTC | 2023-08-18 17:57 UTC | resolved |
| [Honeycomb](https://rewindex.com/company/honeycomb.md) | [Slow response times on queries](https://rewindex.com/company/honeycomb/incidents/78jyq3p18cls.md) | minor | 2023-08-18 17:11 UTC | 2023-08-18 19:12 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Possible Issues With Flex Invoices From May and June](https://rewindex.com/company/twilio/incidents/ckyjg9ckm810.md) | minor | 2023-08-18 17:32 UTC | 2023-08-18 20:01 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [REST API - US region](https://rewindex.com/company/sinch/incidents/sfxfljll5l31.md) | minor | 2023-08-18 18:12 UTC | 2023-08-19 00:32 UTC | resolved |
| [Lattice](https://rewindex.com/company/lattice.md) | [Some users are not able to complete the registration process in Lattice.](https://rewindex.com/company/lattice/incidents/kxx0q6583mk9.md) | minor | 2023-08-18 20:45 UTC | 2023-08-18 23:39 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/yrg93hvvyh60.md) | none | 2023-08-18 00:08 UTC | 2023-08-18 00:41 UTC | resolved |
| [Wise](https://rewindex.com/company/wise.md) | [Issue with receiving SMS or WhatsApp messages from Wise](https://rewindex.com/company/wise/incidents/y2wlfs4sbcfr.md) | none | 2023-08-18 01:52 UTC | 2023-08-18 01:52 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [Partial outage in event ingestion](https://rewindex.com/company/sentry/incidents/lxq9k446q6v0.md) | none | 2023-08-18 17:30 UTC | 2023-08-18 17:30 UTC | resolved |
| [RudderStack](https://rewindex.com/company/rudderstack.md) | [Ingestion got affected for customers who are on free tier plan](https://rewindex.com/company/rudderstack/incidents/mvyxd0kw418k.md) | none | 2023-08-18 18:30 UTC | 2023-08-18 18:30 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Service Disruption](https://rewindex.com/company/grafana-cloud/incidents/j747rvsn3x91.md) | none | 2023-08-18 20:30 UTC | 2023-08-18 20:30 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delays in Event Processing](https://rewindex.com/company/klaviyo/incidents/tr22nrkqp3tb.md) | major | 2023-08-17 22:17 UTC | 2023-08-18 00:10 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DBAAS\] Action stuck on FR-Par-1](https://rewindex.com/company/scaleway/incidents/mb8rgd9k7089.md) | minor | 2023-08-16 14:32 UTC | 2023-09-04 10:20 UTC | resolved |
| [Keeper](https://rewindex.com/company/keeper.md) | [Firefox browser extension issue with 16.6.0](https://rewindex.com/company/keeper/incidents/gw47npvxh6pn.md) | minor | 2023-08-16 18:24 UTC | 2023-08-21 12:19 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Service Issue in Platform : Messages API](https://rewindex.com/company/vonage/incidents/vdyw94tvxpn3.md) | minor | 2023-08-17 12:35 UTC | 2023-08-23 15:13 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Some Datadog metrics are missing for Postgres databases](https://rewindex.com/company/render/incidents/vmtk5lc485b7.md) | minor | 2023-08-17 16:26 UTC | 2023-08-24 22:32 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [WhatsApp Registration and Template Status Issues](https://rewindex.com/company/twilio/incidents/8vbptpk5dy7p.md) | minor | 2023-08-17 17:34 UTC | 2023-08-23 06:35 UTC | resolved |
| [Akamai](https://rewindex.com/company/akamai.md) | [Edge Delivery issues in North America](https://rewindex.com/company/akamai/incidents/jfjr19vjlb3l.md) | minor | 2023-08-17 18:20 UTC | 2023-08-21 16:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Customers Remaining Suspended After Making Payments](https://rewindex.com/company/twilio/incidents/rlvgljmx58zj.md) | minor | 2023-08-17 22:45 UTC | 2023-08-18 17:09 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/l2nh3vqm9ntw.md) | maintenance | 2023-08-18 04:00 UTC | 2023-08-18 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Toll-Free MMS Messaging Maintenance - LAX](https://rewindex.com/company/bandwidth/incidents/cns5fptngt1w.md) | maintenance | 2023-08-18 04:00 UTC | 2023-08-18 06:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - T-Mobile - US](https://rewindex.com/company/sinch/incidents/3nsk6l11ty7h.md) | maintenance | 2023-08-18 05:00 UTC | 2023-08-18 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/qn74zqjl8ypr.md) | maintenance | 2023-08-18 05:00 UTC | 2023-08-18 11:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] USA SMS - Emergency Maintenance affecting T-Mobile](https://rewindex.com/company/vonage/incidents/1gqfq1dtqncx.md) | maintenance | 2023-08-18 05:00 UTC | 2023-08-18 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Mexico SMS Carrier Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/v1r2cg4zrbq9.md) | maintenance | 2023-08-18 06:00 UTC | 2023-08-18 12:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Mexico SMS - Planned maintenance affecting ATT](https://rewindex.com/company/vonage/incidents/qsxpbxc5m3xf.md) | maintenance | 2023-08-18 06:00 UTC | 2023-08-18 12:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Super SIM Data Insights Maintenance](https://rewindex.com/company/twilio/incidents/1m9w6jr722d6.md) | maintenance | 2023-08-18 13:15 UTC | 2023-08-18 16:15 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] \*POSTPONED\* \| DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-10653](https://rewindex.com/company/sinch/incidents/3hqrz30t11ln.md) | maintenance | 2023-08-18 19:11 UTC | not resolved | unknown |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] \*POSTPONED\* \| DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-10652](https://rewindex.com/company/sinch/incidents/ktjd59324m1c.md) | maintenance | 2023-08-18 19:13 UTC | not resolved | unknown |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [\[Scheduled\] Upgrade of email delivery platform in US region](https://rewindex.com/company/sparkpost/incidents/kktphfrzgmf9.md) | maintenance | 2023-08-18 19:30 UTC | 2023-08-18 20:31 UTC | resolved |

## Cite this

25 vendor-reported incidents started on 2023-08-18 (UTC) across 19 vendors, 3 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2023-08-18
- Citation: Rewindex daily outage roundup, “Outages on August 18, 2023” (2023-08-18 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2023-08-18 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on August 18, 2023 (2023-08-18)](https://rewindex.com/outages/2023-08-18)`


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Canonical: https://rewindex.com/outages/2023-08-18 · Markdown: https://rewindex.com/outages/2023-08-18.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:46:21.332Z