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CompaniesNew RelicMonthly reportsAugust 2023

New Relic in August 2023: incidents, uptime and changes

10incidents posted
2labelled major or critical
98.07%free of major/critical
97.58%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 14 h 21 min, incident time 17 h 57 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 5 · No impact listed 3

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Alert Delays for the US RegionMajor1.1 hresolved08-17
Alert Delays in US RegionMajor13 hresolved08-26

Other incidents 8

IncidentImpactStartedDurationStatusDay
New Relic Support Portal Login IrregularitiesNo impact listed32 minresolved08-04
Delayed Alerts in US RegionMinor46 minresolved08-06
Login and UI Irregularities in US and EU RegionsMinor39 minresolved08-08
Alerts & AI Irregularities in US RegionNo impact listed19 minresolved08-10
Data Ingest US RegionNo impact listed39 minresolved08-11
Synthetics Delays in US RegionMinor57 minresolved08-11
Alert Delays in the US RegionMinor16 minresolved08-17
Alert Irregularities in US RegionMinor58 minresolved08-18

Maintenance 1

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Cite this

New Relic posted 10 status incidents in August 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
New Relic in August 2023
Vendor
New Relic
Date
URL
https://rewindex.com/company/new-relic/2023/08

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