# New Relic in August 2023: incidents, uptime and changes

> New Relic in August 2023: 10 incidents on its status page (2 major or critical), 98.07% free of major or critical incidents (vendor-reported). From Rewindex’s archive of New Relic’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/new-relic/2023/08
Last updated: 2023-09-01T00:00:00Z

- Incidents posted: 10 (major/critical: 2) · Maintenance: 1
- By vendor impact label: major 2, minor 5, none 3
- Uptime (vendor-reported): 98.07% free of major/critical incidents, 97.58% free of any incident; outage time 14 h 21 min, incident time 17 h 57 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2023](https://rewindex.com/company/new-relic/2023/07.md) · Next: [September 2023](https://rewindex.com/company/new-relic/2023/09.md) · [All months](https://rewindex.com/company/new-relic/reports.md) · [New Relic](https://rewindex.com/company/new-relic.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Alert Delays for the US Region](https://rewindex.com/company/new-relic/incidents/0qhrx0jbsdmx.md) | major | 2023-08-17 03:08 UTC | 2023-08-17 04:14 UTC | 1.1 h | resolved |
| [Alert Delays in US Region](https://rewindex.com/company/new-relic/incidents/bh9kdyrlfc1t.md) | major | 2023-08-26 15:31 UTC | 2023-08-27 04:46 UTC | 13 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [New Relic Support Portal Login Irregularities](https://rewindex.com/company/new-relic/incidents/3z8kf406tf8l.md) | none | 2023-08-04 22:59 UTC | 2023-08-04 23:31 UTC | 32 min | resolved |
| [Delayed Alerts in US Region](https://rewindex.com/company/new-relic/incidents/pth6y2shr034.md) | minor | 2023-08-06 09:02 UTC | 2023-08-06 09:48 UTC | 46 min | resolved |
| [Login and UI Irregularities in US and EU Regions](https://rewindex.com/company/new-relic/incidents/rfk5ng13djz6.md) | minor | 2023-08-08 18:38 UTC | 2023-08-08 19:17 UTC | 39 min | resolved |
| [Alerts & AI Irregularities in US Region](https://rewindex.com/company/new-relic/incidents/v3hbw4lmxp46.md) | none | 2023-08-10 23:09 UTC | 2023-08-10 23:28 UTC | 19 min | resolved |
| [Data Ingest US Region](https://rewindex.com/company/new-relic/incidents/388dp3xxcvkm.md) | none | 2023-08-11 11:09 UTC | 2023-08-11 11:48 UTC | 39 min | resolved |
| [Synthetics Delays in US Region](https://rewindex.com/company/new-relic/incidents/66jd7k7vspck.md) | minor | 2023-08-11 16:26 UTC | 2023-08-11 17:23 UTC | 57 min | resolved |
| [Alert Delays for the US Region](https://rewindex.com/company/new-relic/incidents/0qhrx0jbsdmx.md) | major | 2023-08-17 03:08 UTC | 2023-08-17 04:14 UTC | 1.1 h | resolved |
| [Alert Delays in the US Region](https://rewindex.com/company/new-relic/incidents/smdzw6d3sgwz.md) | minor | 2023-08-17 17:49 UTC | 2023-08-17 18:05 UTC | 16 min | resolved |
| [Alert Irregularities in US Region](https://rewindex.com/company/new-relic/incidents/f5wl47864cgg.md) | minor | 2023-08-18 16:59 UTC | 2023-08-18 17:57 UTC | 58 min | resolved |
| [Alert Delays in US Region](https://rewindex.com/company/new-relic/incidents/bh9kdyrlfc1t.md) | major | 2023-08-26 15:31 UTC | 2023-08-27 04:46 UTC | 13 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance for the US and EU Region - August 20th](https://rewindex.com/company/new-relic/incidents/617fdk8sgv9q.md) | maintenance | 2023-08-20 06:03 UTC | 2023-08-20 06:49 UTC | 46 min | resolved |

## Cite this

New Relic posted 10 status incidents in August 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/new-relic/2023/08
- Citation: New Relic, “New Relic in August 2023” (2023-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/2023/08 (CC BY 4.0).
- Markdown link: `[New Relic: New Relic in August 2023 (2023-08-01)](https://rewindex.com/company/new-relic/2023/08)`


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Canonical: https://rewindex.com/company/new-relic/2023/08 · Markdown: https://rewindex.com/company/new-relic/2023/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:42:00.916Z