Outages by dayAugust 10, 2023

Outages on August 10, 2023

UTC day 2023-08-10 (Aug 10, 2023, 00:00 to Aug 10, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

57incidents started

15labelled major or critical

34vendors with a new incident

17still open from earlier days

By vendor label: Critical 3 · Major 12 · Minor 35 · No impact listed 7 · 21 maintenance

Incidents started this day 57

Vendor	Incident	Impact	Started	Resolved	Status
Red Hat (incl. Quay.io)	repository.jboss.org Outage	Critical	12:03	12:41 (38 min)	resolved
Linode (Akamai)	Service Issue - Object Storage Atl1	Critical	15:42	Aug 11, 2023, 03:00 (11 h)	resolved
Box	[Critical] Issues Logging In for some Admin Users	Critical	15:46	16:20 (34 min)	resolved
Canva	Users are unable to download designs	Major	03:25	03:38 (13 min)	resolved
Box	[Major] Issue with File Request Feature	Major	06:27	07:37 (1.2 h)	resolved
Wix	RESOLVED: Issue affecting multiple Wix Services	Major	08:59	09:22 (23 min)	resolved
Xero	Global: Projects - Unable to make edits	Major	09:03	09:58 (55 min)	resolved
Red Hat (incl. Quay.io)	Some containers fail to pull	Major	10:46	12:29 (1.7 h)	resolved
Bandwidth	Bandwidth International Market Impairment - Brazil - Recife	Major	12:58	14:21 (1.4 h)	resolved
Daily	Issue with sessions in ap-northeast-2	Major	14:13	14:42 (29 min)	resolved
Confluence	Reports of Lost Permissions for Google-Synced Groups	Major	15:15	22:00 (6.8 h)	resolved
Jira	Reports of Lost Permissions for Google-Synced Groups	Major	15:15	22:00 (6.8 h)	resolved
Vanta	Non-admin users are seeing errors when loading the Tests page	Major	15:39	18:56 (3.3 h)	resolved
Linode (Akamai)	Service Issue - Linode Kubernetes Engine	Major	16:39	Aug 11, 2023, 03:00 (10 h)	resolved
Sinch	Delivery Issue - Safaricom Kenya	Major	18:59	20:49 (1.8 h)	resolved
Mux	Delayed data in Mux Data Monitoring dashboard and APIs	Minor	00:14	02:06 (1.9 h)	resolved
Webflow	Reports of issues publishing or accessing the Designer by some customers	Minor	00:27	05:37 (5.2 h)	resolved
Retool	Query errors for script clients and some public apps	Minor	01:05	02:08 (1.1 h)	resolved
Twilio	SMS Delivery Delays to XL Axiata and SmartFren Telecom Networks in Indonesia	Minor	03:31	11:42 (8.2 h)	resolved
Xero	Global: Xero - customers may be experiencing degraded performance	Minor	03:36	04:36 (1.0 h)	resolved
Vonage	Indonesia SMS - Delivery degradation towards XL Network	Minor	03:40	09:24 (5.7 h)	resolved
Sinch	Delivery Issue Indonesia - XL	Minor	07:21	09:21 (2.0 h)	resolved
Twilio	SMS Delivery Delays and Failures to Smart Network in Philippines	Minor	08:01	12:06 (4.1 h)	resolved
Vonage	Philippines SMS - Delivery Degradation towards Smart Telecom	Minor	08:33	10:34 (2.0 h)	resolved
Twilio	SMS Delivery Failures to Orange Network in Sierra Leone	Minor	10:56	23:32 (13 h)	resolved
Flagsmith	Performance impacted to our Core API	Minor	12:15	12:54 (40 min)	resolved
Mixpanel	Delays with Integrations Syncs (Cohorts export)	Minor	13:55	14:38 (43 min)	resolved
Twilio	SMS Delivery Delays to Orange Network in Egypt	Minor	14:34	17:46 (3.2 h)	resolved
Vonage	Egypt SMS - Delivery degradation towards Orange Egypt network	Minor	14:48	22:35 (7.8 h)	resolved
Akamai	Performance degradation with a third-party service provider in Africa	Minor	15:01	Oct 5, 2023, 14:00 (56 d)	resolved
Gorgias	Views filters could be out of date	Minor	15:38	18:51 (3.2 h)	resolved
Sinch	Delivery Issue Italy	Minor	15:50	18:47 (3.0 h)	resolved
Sinch	Delivery Issue US - T-Mobile	Minor	16:19	21:19 (5.0 h)	resolved
Twilio	MMS Delivery Delays To AT&T Network In US Via Subset Of Shortcode	Minor	17:02	17:31 (29 min)	resolved
Vonage	USA - SMS latency affecting AT&T Toll-Free numbers	Minor	17:23	23:35 (6.2 h)	resolved
Vonage	USA - SMS traffic degradation affecting 10DLC numbers sending to T-Mobile	Minor	17:31	22:13 (4.7 h)	resolved
GitHub Copilot	Incident with Webhooks and Actions	Minor	17:35	21:20 (3.8 h)	resolved
GitHub	Incident with Webhooks and Actions	Minor	17:35	21:20 (3.8 h)	resolved
Plivo	Delivery delay on inbound\outbound Toll-free SMS in the US towards AT&T phone numbers	Minor	17:42	Aug 11, 2023, 05:47 (12 h)	resolved
Secureframe	Personnel Pages - Empty Display of Personnel	Minor	17:42	18:09 (27 min)	resolved
Twilio	SMS Delivery Delays To Movistar Network In Mexico	Minor	18:24	Aug 11, 2023, 11:38 (17 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-49620	Minor	18:26	22:26 (4.0 h)	resolved
Klaviyo	Delays in Real Time Segmentation	Minor	19:35	23:23 (3.8 h)	resolved
Dropbox	Linux users experiencing sign-in errors.	Minor	19:42	22:17 (2.6 h)	resolved
Xero	AU: AU tax - Some customers are unable to open returns	Minor	21:10	21:53 (43 min)	resolved
Twilio	SMS Delivery Delays to Beeline Network In Kazakhstan	Minor	21:33	Aug 11, 2023, 02:19 (4.8 h)	resolved
Vonage	Kazakhstan SMS - Degradation affecting Beeline (KaR-Tel)	Minor	21:40	Aug 11, 2023, 07:47 (10 h)	resolved
Claude	claude.ai and claude-instant-1.2 were partially degraded	Minor	22:00	22:00 (0 min)	resolved
Anthropic	claude.ai and claude-instant-1.2 were partially degraded	Minor	22:00	22:00 (0 min)	resolved
Twilio	Issue With Conversations API	Minor	22:36	Aug 11, 2023, 02:57 (4.3 h)	resolved
Discord	Mobile users unable to upload attachments	No impact listed	00:12	00:28 (16 min)	resolved
Wiz	prod-us38 login is down	No impact listed	08:41	09:06 (25 min)	resolved
Bugsnag	Delays in Unity event processing	No impact listed	15:16	15:29 (13 min)	resolved
Semgrep	Scans failing intermittently	No impact listed	20:30	20:30 (0 min)	resolved
Semgrep	Scans Failing Intermittently	No impact listed	21:32	21:57 (25 min)	resolved
Xero	Global: Printing checks - Some users may be experiencing issues	No impact listed	22:33	Aug 11, 2023, 00:10 (1.6 h)	resolved
New Relic	Alerts & AI Irregularities in US Region	No impact listed	23:09	23:28 (19 min)	resolved

Still open from earlier days 17

Vendor	Incident	Impact	Started	Resolved	Status
Grain	Recorder failing to join some Meet meetings	Critical	Aug 8, 2023, 06:51	Jan 19, 2024, 17:41 (164 d)	resolved
Bandwidth	Bandwidth International Market Impairment - Brazil - Ribeirao Preto	Major	Aug 9, 2023, 19:19	12:54 (18 h)	resolved
WorkOS	Issues with Google Workspace Directory Syncing	Major	Aug 9, 2023, 19:29	23:45 (28 h)	resolved
Scaleway	[DC5] switch down on dc5 room 1 rack C37	Major	Aug 9, 2023, 23:28	00:55 (1.4 h)	resolved
Twilio	SMS Delivery Failures Sending to Evatis Network in Djibouti	Minor	Aug 7, 2023, 15:14	01:36 (2 d)	resolved
Twilio	A Subset of Customers Experiencing Problems to Comment on Tickets Opened	Minor	Aug 7, 2023, 18:22	07:33 (3 d)	resolved
Twilio	SMS Delivery Delays to Orange Network In French Guiana	Minor	Aug 8, 2023, 21:52	13:06 (39 h)	resolved
Ashby	All-in-One: E-Signature Signer Order Issues	Minor	Aug 9, 2023, 01:30	Sep 6, 2023, 13:50 (29 d)	resolved
Klaviyo	Delays in Real Time Segmentation	Minor	Aug 9, 2023, 02:21	13:10 (35 h)	resolved
Twilio	SMS Delivery Report Delays to T-Mobile Network in US over Subset of Short Codes	Minor	Aug 9, 2023, 05:11	Aug 18, 2023, 16:57 (9 d)	resolved
Twilio	Outbound SMS Delivery Delays to Glo Network in Nigeria	Minor	Aug 9, 2023, 12:56	21:35 (33 h)	resolved
LogRocket	Ingestion and slow search results	Minor	Aug 9, 2023, 14:09	01:13 (11 h)	resolved
Vonage	Libya SMS - Degradation towards the network Libyana Mobile	Minor	Aug 9, 2023, 14:59	06:34 (16 h)	resolved
Render	Degraded performance for rewrite rules targeting services in the ohio region	Minor	Aug 9, 2023, 16:21	16:38 (24 h)	resolved
Twilio	SMS Delivery Delays and Failures to Safaricom In Kenya	Minor	Aug 9, 2023, 20:01	00:54 (4.9 h)	resolved
Mixpanel	Temporary Data Ingestion Delay	Minor	Aug 9, 2023, 20:18	01:01 (4.7 h)	resolved
Twilio	Issue with A2P Brand Registration not Populating Failure Reasons	Minor	Aug 9, 2023, 23:20	Aug 14, 2023, 09:28 (4 d)	resolved

Maintenance 21

Vendor	Incident	Impact	Started	Resolved	Status
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Two-way Toll-Free SMS/MMS towards the US & Canada phone numbers	Maintenance	03:00	07:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS	Maintenance	03:00	07:00 (4.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Toll-Free Number Provider	Maintenance	03:00	07:00 (4.0 h)	resolved
Vonage	[Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers	Maintenance	03:00	07:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	04:01	10:00 (6.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - US Cellular	Maintenance	04:30	06:00 (1.5 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - AT&T	Maintenance	06:00	12:01 (6.0 h)	resolved
Vonage	[Scheduled] Mexico SMS - Planned Maintenance affecting ATT Mexico	Maintenance	06:00	12:01 (6.0 h)	resolved
MessageBird (Bird)	[Scheduled] Maintenance on smpp03.messagebird.com	Maintenance	08:00	08:17 (17 min)	resolved
Bandwidth	[Scheduled] Global Data Center Maintenance - China	Maintenance	12:00	17:00 (5.0 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Network Maintenance - EU4 Site	Maintenance	12:00	14:00 (2.0 h)	resolved
Vonage	[Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers	Maintenance	12:19	13:19 (1.0 h)	resolved
Jupyter (Anaconda)	[Scheduled] improve caching for popular channels	Maintenance	14:01	14:07 (6 min)	resolved
Sinch	[Scheduled] External Maintenance -Long Number Provider	Maintenance	15:00	23:00 (8.0 h)	resolved
Twilio	[Scheduled] Pakistan SMS Carrier Maintenance - Ufone	Maintenance	19:01	Aug 11, 2023, 01:00 (6.0 h)	resolved
Vonage	[Scheduled] Pakistan SMS - Planned maintenance affecting Pakistan Ufone	Maintenance	19:01	Aug 11, 2023, 01:00 (6.0 h)	resolved
DigitalOcean	[Scheduled] SGP1 Network Maintenance - Phase 2	Maintenance	20:00	23:24 (3.4 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon	Maintenance	20:00	Aug 11, 2023, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	20:00	Aug 11, 2023, 00:00 (4.0 h)	resolved
Vonage	Pakistan SMS - Degradation towards Telenor Pakistan	Maintenance	21:56	Aug 11, 2023, 06:07 (8.2 h)	resolved
Braze	[Scheduled] US-04 Database Maintenance	Maintenance	22:00	22:33 (33 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Red Hat (incl. Quay.io), Linode (Akamai), Box, Canva, Wix, Xero, Bandwidth, Daily, Confluence, Jira, Vanta, Sinch.

Cite this

57 vendor-reported incidents started on 2023-08-10 (UTC) across 34 vendors, 15 labelled major or critical by the vendor.

Title: Outages on August 10, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-08-10 00:00 UTC
URL: https://rewindex.com/outages/2023-08-10

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