Grain: Recorder failing to join some Meet meetings
Grain Recorder failed to join some Meet meetings in a critical incident starting 2023-08-08 06:51 UTC and resolved 2024-01-19 17:41 UTC, lasting 164 days 10 h. Grain suspected a new Google anti-spam error state and deployed an update to Google Meet authenticated recorders to work around Google's limitations.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Grain Recorder
Timeline of updates
- investigating
Monitoring has shown that the Grain Recorder is failing to join a subset of Meet meetings. Initial investigations indicate that the recorder may be triggering a new Google anti-spam error state. We have taken steps to mitigate the issue and are investigating further solutions.
- resolved
An update to Google Meet authenticated recorders has been deployed that works around Google's limitations. We believe this should resolve issues moving forward.
Rewindex changes for this incident
- Critical incident: Recorder failing to join some Meet meetings 2023-08-08 06:51 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Grain profile · Recent Grain incidents · Markdown · JSON