Changes / Grain / Recorder failing to join some Meet meetings
Grain: Critical incident: Recorder failing to join some Meet meetings
Summary
Grain Recorder failed to join some Meet meetings in a critical incident starting 2023-08-08 06:51 UTC and resolved 2024-01-19 17:41 UTC, lasting 164 days 10 h. Grain suspected a new Google anti-spam error state and deployed an update to Google Meet authenticated recorders to work around Google's limitations.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Recorder failing to join some Meet meetings
Before: not present
After: critical
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After: resolved
Before: not present
After: 2023-08-08 06:51 UTC
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After: 2024-01-19 17:41 UTC
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After: Grain Recorder
Before: not present
After: Monitoring has shown that the Grain Recorder is failing to join a subset of Meet meetings. Initial investigations indicate that the recorder may be triggering a new Google anti-spam error state. We have taken steps to mitigate the issue and are investigating further solutions.
Before: not present
After: An update to Google Meet authenticated recorders has been deployed that works around Google's limitations. We believe this should resolve issues moving forward.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Recorder failing to join some Meet meetings (this change) Grain Recorder failed to join some Meet meetings in a critical incident starting 2023-08-08 06:51 UTC and resolved 2024-01-19 17:41 UTC, lasting 164 days 10 h. Grain suspected a new Google anti-spam error state and deployed an update to Google Meet authenticated recorders to work around Google's limitations. | Major incident |