# Grain: Critical incident: Recorder failing to join some Meet meetings

**Summary:** Grain Recorder failed to join some Meet meetings in a critical incident starting 2023-08-08 06:51 UTC and resolved 2024-01-19 17:41 UTC, lasting 164 days 10 h. Grain suspected a new Google anti-spam error state and deployed an update to Google Meet authenticated recorders to work around Google's limitations. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2023-08-08 06:51 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/y8xj92h38f09](https://stspg.io/y8xj92h38f09)
- [Company: Grain](https://rewindex.com/company/grain.md)
- Versions: before (none: first archived) → after incident\_version:20/wnwvc8vypvs5@5c52266f8395
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Recorder failing to join some Meet meetings
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2023-08-08 06:51 UTC
```

**5. Added: Resolved time**

```diff
+ 2024-01-19 17:41 UTC
```

**6. Added: Affected components**

```diff
+ Grain Recorder
```

**7. Added: Update** (investigating) · 2023-08-08 06:51 UTC

```diff
+ Monitoring has shown that the Grain Recorder is failing to join a subset of Meet meetings. Initial investigations indicate that the recorder may be triggering a new Google anti-spam error state. We have taken steps to mitigate the issue and are investigating further solutions.
```

**8. Added: Update** (resolved) · 2024-01-19 17:41 UTC

```diff
+ An update to Google Meet authenticated recorders has been deployed that works around Google's limitations. We believe this should resolve issues moving forward.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2023-08-08 06:51 UTC | Critical incident: Recorder failing to join some Meet meetings (this change) | outage |

All Grain changes: [timeline](https://rewindex.com/company/grain/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/icee0a35ece11a7 · Markdown: https://rewindex.com/change/icee0a35ece11a7.md · JSON: https://rewindex.com/api/v1/changes/icee0a35ece11a7 · Generated 2026-10-18T03:55:42.872Z
