Outages by dayAugust 9, 2023

Outages on August 9, 2023

UTC day 2023-08-09 (Aug 9, 2023, 00:00 to Aug 9, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

46incidents started

10labelled major or critical

28vendors with a new incident

17still open from earlier days

By vendor label: Critical 2 · Major 8 · Minor 28 · No impact listed 8 · 26 maintenance

Incidents started this day 46

Vendor	Incident	Impact	Started	Resolved	Status
Substack	Substack Availability Issues	Critical	06:53	07:34 (41 min)	resolved
CircleCI	Dockerhub Preventing Builds	Critical	14:36	15:03 (27 min)	resolved
Box	[Major] Issue with Events API and Box Sign	Major	01:53	01:53 (0 min)	resolved
Box	[Major] Issues with Box for Google Workspace	Major	03:11	09:38 (6.5 h)	resolved
DigitalOcean	Networking in AMS3, LON1, and SFO2	Major	10:33	16:01 (5.5 h)	resolved
Confluent	A subset of connector provisioning requests are failing and Schema Registry & ksqlDB API keys propagation are delayed	Major	17:02	21:43 (4.7 h)	resolved
Bandwidth	Bandwidth International, US Calling Incident	Major	17:24	21:54 (4.5 h)	resolved
Bandwidth	Bandwidth International Market Impairment - Brazil - Ribeirao Preto	Major	19:19	Aug 10, 2023, 12:54 (18 h)	resolved
WorkOS	Issues with Google Workspace Directory Syncing	Major	19:29	Aug 10, 2023, 23:45 (28 h)	resolved
Scaleway	[DC5] switch down on dc5 room 1 rack C37	Major	23:28	Aug 10, 2023, 00:55 (1.4 h)	resolved
Ashby	All-in-One: E-Signature Signer Order Issues	Minor	01:30	Sep 6, 2023, 13:50 (29 d)	resolved
Klaviyo	Delays in Real Time Segmentation	Minor	02:21	Aug 10, 2023, 13:10 (35 h)	resolved
v0	Issue with Support Center	Minor	02:36	03:41 (1.1 h)	resolved
Vercel	Issue with Support Center	Minor	02:36	03:41 (1.1 h)	resolved
Sinch	Delivery Issue Philippines - Smart	Minor	04:05	06:45 (2.7 h)	resolved
Twilio	SMS Delivery Report Delays to T-Mobile Network in US over Subset of Short Codes	Minor	05:11	Aug 18, 2023, 16:57 (9 d)	resolved
Wise	Issue logging into Wise	Minor	05:34	06:03 (29 min)	resolved
Sinch	Performance degradation - EU3	Minor	09:32	10:52 (1.3 h)	resolved
Grafana Cloud	Experiencing issues with load balancers failure	Minor	09:39	11:09 (1.5 h)	resolved
Twilio	MMS Delivery Delays to T-Mobile Network in the US over a Subset of Longcodes	Minor	10:29	13:59 (3.5 h)	resolved
Sinch	Performance degradation- BR	Minor	11:32	14:58 (3.4 h)	resolved
Twilio	Outbound SMS Delivery Delays to Glo Network in Nigeria	Minor	12:56	Aug 10, 2023, 21:35 (33 h)	resolved
BigCommerce	Store availability issues	Minor	13:19	13:35 (16 min)	resolved
LogRocket	Ingestion and slow search results	Minor	14:09	Aug 10, 2023, 01:13 (11 h)	resolved
Twilio	Usage and Billing Report Delays for Programmable Wireless and Super SIM	Minor	14:11	22:45 (8.6 h)	resolved
Cloudinary	Errors when accessing the Cloudinary dashboard	Minor	14:51	20:55 (6.1 h)	resolved
Vonage	Libya SMS - Degradation towards the network Libyana Mobile	Minor	14:59	Aug 10, 2023, 06:34 (16 h)	resolved
BigCommerce	Transaction errors with QuickBooks Payments gateway	Minor	16:12	19:56 (3.7 h)	resolved
Sinch	Delivery Issue US - T-Mobile	Minor	16:14	16:54 (40 min)	resolved
Render	Degraded performance for rewrite rules targeting services in the ohio region	Minor	16:21	Aug 10, 2023, 16:38 (24 h)	resolved
LaunchDarkly	UI error when managing data export for individual flags	Minor	16:37	22:16 (5.7 h)	resolved
ngrok	New tunnel starts in `jp` failing intermittently	Minor	19:25	19:59 (34 min)	resolved
GitHub Copilot	Incident with Git Operations and Actions	Minor	19:42	20:14 (32 min)	resolved
GitHub	Incident with Git Operations and Actions	Minor	19:42	20:14 (32 min)	resolved
Twilio	SMS Delivery Delays and Failures to Safaricom In Kenya	Minor	20:01	Aug 10, 2023, 00:54 (4.9 h)	resolved
Mixpanel	Temporary Data Ingestion Delay	Minor	20:18	Aug 10, 2023, 01:01 (4.7 h)	resolved
Contentful	Potential Build Issues with Gatsby App	Minor	21:58	23:07 (1.1 h)	resolved
Twilio	Issue with A2P Brand Registration not Populating Failure Reasons	Minor	23:20	Aug 14, 2023, 09:28 (4 d)	resolved
Snyk	Billing & purchase functionality is degraded	No impact listed	09:09	15:13 (6.1 h)	resolved
Grafana Cloud	Service Degradation on loki-prod-012	No impact listed	12:53	12:53 (0 min)	resolved
Sinch	Performance degradation - EU3 & US1	No impact listed	14:00	14:00 (0 min)	resolved
Bandwidth	Japan Outbound Calling	No impact listed	15:00	15:00 (0 min)	resolved
Twilio	10DLC brand registrations for Canadian brands	No impact listed	21:59	22:54 (55 min)	resolved
Grafana Cloud	Service Degradation on loki-prod-012	No impact listed	22:00	22:00 (0 min)	resolved
Twilio	Our Engineers are Investigating an Issue with Missing Records In Accounts	No impact listed	22:47	23:11 (24 min)	resolved
Render	Issues with metrics graphs in the Ohio region	No impact listed	23:30	23:30 (0 min)	resolved

Still open from earlier days 17

Vendor	Incident	Impact	Started	Resolved	Status
Grain	Recorder failing to join some Meet meetings	Critical	Aug 8, 2023, 06:51	Jan 19, 2024, 17:41 (164 d)	resolved
Sinch	Delivery Issue Djibouti - Evatis	Major	Aug 7, 2023, 12:24	07:10 (43 h)	resolved
Scaleway	[RPN]-RPN capacity reduced between PAR/AMS	Major	Aug 8, 2023, 16:28	07:23 (15 h)	resolved
Render	Issues autoscaling in part of our Oregon region	Minor	Aug 3, 2023, 21:50	00:10 (5 d)	resolved
Twilio	SMS Delivery Delays to MTN Network in Congo	Minor	Aug 6, 2023, 20:08	03:28 (2 d)	resolved
Twilio	SMS Delivery Failures Sending to Evatis Network in Djibouti	Minor	Aug 7, 2023, 15:14	Aug 10, 2023, 01:36 (2 d)	resolved
Twilio	A Subset of Customers Experiencing Problems to Comment on Tickets Opened	Minor	Aug 7, 2023, 18:22	Aug 10, 2023, 07:33 (3 d)	resolved
v0	Image optimization Usage Delayed	Minor	Aug 7, 2023, 19:27	00:18 (29 h)	resolved
Vercel	Image optimization Usage Delayed	Minor	Aug 7, 2023, 19:27	00:18 (29 h)	resolved
Sinch	Delivery Issue Congo (DRC) - Africell	Minor	Aug 8, 2023, 19:00	07:25 (12 h)	resolved
Monday.com	Issues with our Search Everything feature - Identified	Minor	Aug 8, 2023, 21:13	00:59 (3.8 h)	resolved
Twilio	SMS Delivery Delays to Orange Network In French Guiana	Minor	Aug 8, 2023, 21:52	Aug 10, 2023, 13:06 (39 h)	resolved
Twilio	Increased Delays Delivering Flex Data Refresh in Insights HR Reports	Minor	Aug 8, 2023, 22:02	09:19 (11 h)	resolved
Vonage	Ethiopia SMS - Delivery degradation towards Ethiopian Telecom network	Minor	Aug 8, 2023, 22:15	06:46 (8.5 h)	resolved
Twilio	Intermittent Delivery with Verify In United Arab Emirates	Minor	Aug 8, 2023, 22:55	00:22 (1.4 h)	resolved
Twilio	SMS Delivery Delays to Ethio Telecom In Ethiopia	Minor	Aug 8, 2023, 23:27	03:52 (4.4 h)	resolved
Jira	Intermittent reports of no available options for single select drop down custom fields, i.e. Select List (single choice)	Minor	Aug 8, 2023, 23:41	23:08 (23 h)	resolved

Maintenance 26

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	[Scheduled] United States Account Security Carrier Partner Maintenance - Verizon	Maintenance	01:03	10:00 (8.9 h)	resolved
Linode (Akamai)	[Scheduled] Maintenance for Cloud Manager, API, CLI, Backups Service, Images, and Linode.com Website	Maintenance	02:01	03:39 (1.6 h)	resolved
Braze	[Scheduled] US-02 Database Maintenance	Maintenance	03:01	03:53 (52 min)	resolved
Twilio	[Scheduled] Canada SMS Carrier Partner Maintenance	Maintenance	05:00	08:00 (3.0 h)	resolved
Vonage	[Scheduled] Canada SMS - Maintenance affecting multiple Canadian Regional Carriers	Maintenance	05:00	08:00 (3.0 h)	resolved
Vonage	[Scheduled] USA SMS - Emergency Maintenance affecting T-Mobile	Maintenance	07:30	13:00 (5.5 h)	resolved
Sinch	[Scheduled] Conversation API Routine Maintenance - EU	Maintenance	08:00	09:01 (1.0 h)	resolved
Sinch	[Scheduled] Conversation API Routine Maintenance - US	Maintenance	09:00	10:00 (1.0 h)	resolved
Stitch	[Scheduled] Database Maintenance	Maintenance	15:03	not resolved	unknown
Scaleway	[Scheduled] Hive[PAR] Hive migration on fr-par	Maintenance	15:45	Sep 8, 2023, 15:45 (30 d)	resolved
Teleport	[Scheduled] Cloud Tenant Upgrade Scheduled	Maintenance	16:00	Aug 10, 2023, 10:00 (18 h)	resolved
Twilio	[Scheduled] Indonesia SMS Carrier Maintenance - XL	Maintenance	16:00	18:00 (2.0 h)	resolved
Twilio	[Scheduled] Philippines SMS Carrier Maintenance - Globe Telecom, Smart Communications, DITO Telecommunity	Maintenance	16:00	17:00 (1.0 h)	resolved
Vonage	[Scheduled] Indonesia SMS - Planned maintenance affecting XL Indonesia	Maintenance	16:00	18:00 (2.0 h)	resolved
Vonage	[Scheduled] Philippines SMS- Planned maintenance affecting Globe and SMART networks	Maintenance	16:00	17:00 (1.0 h)	resolved
Sinch	[Scheduled] External Maintenance - US Cellular	Maintenance	16:30	18:00 (1.5 h)	resolved
Vonage	[Scheduled] USA SMS - Planned Maintenance affecting US-Cellular Network	Maintenance	16:30	18:00 (1.5 h)	resolved
Sinch	[Scheduled] External Maintenance - Singapore - M1	Maintenance	18:00	21:00 (3.0 h)	resolved
Vonage	[Scheduled] Singapore SMS - Planned maintenance affecting M1	Maintenance	18:00	21:00 (3.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Motiv	Maintenance	18:16	21:00 (2.7 h)	resolved
Twilio	[Scheduled] Kazakhstan SMS Carrier Maintenance - Tele2 and Altel	Maintenance	19:00	23:00 (4.0 h)	resolved
Vonage	[Scheduled] Kazakhstan SMS - Planned maintenance affecting Altel JSC and Tele2	Maintenance	19:00	23:00 (4.0 h)	resolved
DigitalOcean	[Scheduled] SGP1 Network Maintenance - Phase 1	Maintenance	20:01	22:46 (2.8 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:01	Aug 10, 2023, 00:00 (4.0 h)	resolved
Braze	[Scheduled] EU-02 Database Maintenance	Maintenance	22:00	22:42 (42 min)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Beeline	Maintenance	23:01	Aug 10, 2023, 02:01 (3.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Substack, CircleCI, Box, DigitalOcean, Confluent, Bandwidth, WorkOS, Scaleway, Ashby, Klaviyo, v0, Vercel.

Cite this

46 vendor-reported incidents started on 2023-08-09 (UTC) across 28 vendors, 10 labelled major or critical by the vendor.

Title: Outages on August 9, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-08-09 00:00 UTC
URL: https://rewindex.com/outages/2023-08-09

All days Outage events Markdown