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LogRocket: Ingestion and slow search results

Impact: minorStatus: resolvedStarted Resolved (11 h)6 updatesSource: stspg.io (opens in new tab)

Affected components: DashboardMetricsIssuesStreaming Data Export

Timeline of updates

  1. investigating

    We are investigating an issue with one of our search databases. Ingestion into this system is currently delayed, and loading data on the dashboard may be slow or timeout. Session Data collection is not impacted.

  2. investigating

    We are continuing to investigate this issue.

  3. identified

    Our vendor has identified a root cause and we are working to restore the search database to full performance.

  4. monitoring

    System performance has been restored. We are continuing to monitor as we work through the remaining backlog of events to process.

  5. monitoring

    We are continuing to monitor for any further issues.

  6. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). LogRocket profile · Recent LogRocket incidents · Markdown · JSON