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CompaniesHeapMonthly reportsJune 2023

Heap in June 2023: incidents, uptime and changes

8incidents posted
0labelled major or critical
100%free of major/critical
92.99%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 2.1 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 6 · No impact listed 2

Incidents 8

IncidentImpactStartedDurationStatusDay
Scheduled chart emails are not being sentMinor15 minresolved06-02
Session replay trial needs to be set up through the Settings pageMinor3.9 hresolved06-03
Latency ingesting integration events.Minor8.4 hresolved06-07
Latency ingesting integration eventsMinor23 hresolved06-07
Chart emails are not being sent -- InvestigatingNo impact listed1.4 hresolved06-08
Chart emails are not being sentNo impact listed1 minresolved06-09
Heap Connect Sync DelaysMinor15 hresolved06-21
Integration events are taking a long time to show up in the uiMinor37 minresolved06-23

Maintenance 1

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Heap posted 8 status incidents in June 2023 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Heap in June 2023
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/2023/06

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