rewindex

Outages by dayOctober 20, 2023

Outages on October 20, 2023

UTC day 2023-10-20 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

39incidents started
2labelled major or critical
28vendors with a new incident
25still open from earlier days

By vendor label: Major 2 · Minor 23 · No impact listed 14 · 9 maintenance

Incidents started this day 39

VendorIncidentImpactStartedResolvedStatus
BandwidthBandwidth International Market Impairment - PolandMajor (1.8 h)resolved
SnowflakeAWS - US East (N. Virginia): INC0094921Major (0 min)resolved
LiveKitExpired TURN TLS CertificateMinor (0 min)resolved
TwilioSMS Delivery Delays to Rogers Wireless Network in Canada via Subset of ShortcodesMinor (2.9 h)resolved
Help ScoutIssues with third-party service provider for AIMinor (3.3 h)resolved
SinchDelivery Issue Brazil - TimMinor (42 h)resolved
TwilioSMS Delivery Delays To Tigo Network In GuatemalaMinor (4.7 h)resolved
SinchDelivery Issue PhilippinesMinor (20 h)resolved
TwilioDelays delivering Message status With Event StreamsMinor (47 min)resolved
MuxMissing historical data for a small number of customers.Minor (1.6 h)resolved
Maven CentralSearch results are out of dateMinor (4.8 h)resolved
LaunchDarklyUnable to update experiment rules when editing a stopped experimentMinor (4.4 h)resolved
Grammarly“Rewrite” and “Improve It” options are currently unavailable in GrammarlyGO when using the Grammarly browser extension.Minor (3 d)resolved
TwilioSMS Delivery Delays to MTN Network in GuineaMinor (7.6 h)resolved
AkamaiLog Delivery Service delaysMinor (2 d)resolved
LaunchDarklyContext ingestion is delayedMinor (6.8 h)resolved
RetoolSlow response time in tryretool.comMinor (4.1 h)resolved
SentryPartial Outage with SymbolicatorMinor (0 min)resolved
TwilioSMS Delivery Delays to Millicom Network in ChadMinor (2.9 h)resolved
MongoDB AtlasConnection Disruption to Atlas ServerlessMinor (3.9 h)resolved
Temporal CloudUnable to update namespace via temporal cloud web UIMinor (0 min)resolved
DropboxMobile web users may be experiencing errors with some of our web promptsMinor (28 min)resolved
SinchVerification SMS Issue - ItalyMinor (2.9 h)resolved
TwilioMMS Delivery Delays to T-Mobile Network in US for a Subset of Long CodesMinor (3 d)resolved
TwilioSMS Delivery Delays to Vodafone Network in New ZealandMinor (2.7 h)resolved
ConfluenceDegraded experience for Atlassian Intelligence featuresNo impact listed (2.8 h)resolved
JiraDegraded experience for Atlassian Intelligence featuresNo impact listed (2.8 h)resolved
TrelloDegraded experience for Atlassian Intelligence featuresNo impact listed (2.8 h)resolved
BitbucketDegraded experience for Atlassian Intelligence featuresNo impact listed (2.8 h)resolved
MessageBird (Bird)Delay on delivery of Meta Messenger messagesNo impact listed (24 min)resolved
MessageBird (Bird)MessageBird numbers can’t be used to install WhatsApp channelsNo impact listed (6 min)resolved
SpeechmaticsInvestigating - Degraded performanceNo impact listed (1.9 h)resolved
Scaleway[DC2]-No RPN access in Rack s203b Rack i9No impact listed (0 min)resolved
ConfluentExperiencing delays in Confluent Cloud MetricsNo impact listed (24 h)resolved
HotjarUser Lookup deletion is not working for Ask ResponsesNo impact listed (1.6 h)resolved
TypeformResolved - Typeform Admin - Login unavailableNo impact listed (0 min)resolved
HubSpotCall quality is degraded for some Mac usersNo impact listed (24 min)resolved
KlaviyoSegment processing delayNo impact listed (12 min)resolved
TwilioOn Call Engineers are InvestigatingNo impact listed (1.9 h)resolved

Still open from earlier days 25

VendorIncidentImpactStartedResolvedStatus
CanvaIssue connecting select Canva appsMajor (37 d)resolved
VonageSession Reporting Delays in EU regionMajor (17 h)resolved
Scaleway[PAR 1] - Slowness in block volumes managementMinor (8 d)resolved
Scaleway[Webhosting]- Classic hosting mail deletion option unavailableMinor (9 d)resolved
Scaleway[Storage]-Missing logs in cockpitMinor (5 d)resolved
WizScans of resources that reside in the us-east-1 region may be delayed due to an AWS issue with the S3 service.Minor (24 h)resolved
GreenhouseBIC data delayed in Silos 1,2, and 3Minor (23 h)resolved
Scaleway[SCALEWAY] - UCEprotect blacklist our ASMinor (18 d)resolved
VonageService Issue in PlatformMinor (14 h)resolved
SinchDelivery Issue Singapore - SingtelMinor (10 h)resolved
TwilioSMS Delivery Delays to Zain Network in SudanMinor (34 h)resolved
LightdashDegraded performance on app.lightdash.cloudMinor (15 h)resolved
SinchDelivery Issue Brazil - ClaroMinor (6 d)resolved
SinchDelivery Issue Malaysia - U MobileMinor (7.2 h)resolved
SinchDelivery Issue Malaysia - XOXMinor (21 h)resolved
MongoDB AtlasAtlas Cluster Scheduled Operations DelaysMinor (18 h)resolved
LeverIndeed Apply applicationMinor (20 d)resolved
TwilioSMS Delivery Delay and Failure to Telma Network in MadagascarMinor (14 h)resolved
DropboxAndroid users experiencing errors with Dropbox app when using media playbackMinor (24 h)resolved
TwilioSMS Delivery Delays to Tim, Vivo and Claro Networks in Brazil via a Subset of Registered Sender IDsMinor (4.2 h)resolved
TwilioFiltering on 10DLC MessagesMinor (1.9 h)resolved
Grafana Cloudexperiencing degraded write path performance http://logs-prod-013.grafana.net/Minor (19 h)resolved
VonageBrazil SMS - Delivery Report degradation towards all networksMinor (19 h)resolved
MixpanelMerge is currently delayed for a subset of projectsNo impact listed (5 d)resolved
DiscordTwitter links not embeddingNo impact listed (14 d)resolved

Maintenance 9

VendorIncidentImpactStartedResolvedStatus
Expo[Scheduled] iOS Build Service MaintenanceMaintenance (1.4 h)resolved
Twilio[Scheduled] US SMS Carrier Maintenance - T-MobileMaintenance (8.0 h)resolved
Vonage[Scheduled] USA SMS - Emergency Maintenance affecting T-MobileMaintenance (8.0 h)resolved
Bandwidth[Scheduled] DLS Maintenance - JFK Data CenterMaintenance (6.0 h)resolved
Twilio[Scheduled] SMS Carrier Partner Maintenance - MexicoMaintenance (1.5 h)resolved
Vonage[Scheduled] Mexico SMS - Planned Maintenance affecting AT&T MexicoMaintenance (6.0 h)resolved
Contentful[Scheduled] Database MaintenanceMaintenance (2.0 h)resolved
Dropbox Sign[Scheduled] Dropbox Sign Product UpdateMaintenance (4.0 h)resolved
Bandwidth[Scheduled] Emergency Voice Maintenance - SingaporeMaintenance (3.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bandwidth, Snowflake, LiveKit, Twilio, Help Scout, Sinch, Mux, Maven Central, LaunchDarkly, Grammarly, Akamai, Retool.

Cite this

39 vendor-reported incidents started on 2023-10-20 (UTC) across 28 vendors, 2 labelled major or critical by the vendor.

Title
Outages on October 20, 2023
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2023-10-20

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