# Outages on October 20, 2023 (UTC)

> 39 incidents started on October 20, 2023 (UTC) on the status pages Rewindex archives, 2 labelled major or critical by the vendor (Bandwidth, Snowflake); 25 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2023-10-20
Last updated: 2023-10-23T16:08:00Z

- Incidents started: 39 (major/critical: 2, other: 37) across 28 vendors
- Still open from earlier days: 25 · Maintenance windows: 9 · Detected outage events: 0
- By vendor impact label: major 2, minor 23, none 14
- Previous day with incidents: [2023-10-19](https://rewindex.com/outages/2023-10-19.md) · Next: [2023-10-21](https://rewindex.com/outages/2023-10-21.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth International Market Impairment - Poland](https://rewindex.com/company/bandwidth/incidents/zkjfmz747jvz.md) | major | 2023-10-20 13:24 UTC | 2023-10-20 15:13 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AWS - US East (N. Virginia): INC0094921](https://rewindex.com/company/snowflake/incidents/tybc825p9mvr.md) | major | 2023-10-20 17:00 UTC | 2023-10-20 17:00 UTC | resolved |
| [LiveKit](https://rewindex.com/company/livekit.md) | [Expired TURN TLS Certificate](https://rewindex.com/company/livekit/incidents/2n0jd2nqhw20.md) | minor | 2023-10-20 00:00 UTC | 2023-10-20 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Rogers Wireless Network in Canada via Subset of Shortcodes](https://rewindex.com/company/twilio/incidents/sdr1jw85thvf.md) | minor | 2023-10-20 00:24 UTC | 2023-10-20 03:20 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Issues with third-party service provider for AI](https://rewindex.com/company/help-scout/incidents/h46c95yhk7tw.md) | minor | 2023-10-20 00:30 UTC | 2023-10-20 03:49 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Brazil - Tim](https://rewindex.com/company/sinch/incidents/f11q0d0j712d.md) | minor | 2023-10-20 01:49 UTC | 2023-10-21 20:07 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays To Tigo Network In Guatemala](https://rewindex.com/company/twilio/incidents/rrpdxkby8jwk.md) | minor | 2023-10-20 07:39 UTC | 2023-10-20 12:19 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Philippines](https://rewindex.com/company/sinch/incidents/0y6qxy63fmgy.md) | minor | 2023-10-20 10:00 UTC | 2023-10-21 05:47 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Delays delivering Message status With Event Streams](https://rewindex.com/company/twilio/incidents/q9hrhdp5jc76.md) | minor | 2023-10-20 10:43 UTC | 2023-10-20 11:30 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Missing historical data for a small number of customers.](https://rewindex.com/company/mux/incidents/f0zxkgw9cywr.md) | minor | 2023-10-20 13:52 UTC | 2023-10-20 15:25 UTC | resolved |
| [Maven Central](https://rewindex.com/company/maven-central.md) | [Search results are out of date](https://rewindex.com/company/maven-central/incidents/b2ct4d93mpfy.md) | minor | 2023-10-20 14:01 UTC | 2023-10-20 18:50 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Unable to update experiment rules when editing a stopped experiment](https://rewindex.com/company/launchdarkly/incidents/37bwx8q3yn5j.md) | minor | 2023-10-20 15:03 UTC | 2023-10-20 19:26 UTC | resolved |
| [Grammarly](https://rewindex.com/company/grammarly.md) | [“Rewrite” and “Improve It” options are currently unavailable in GrammarlyGO when using the Grammarly browser extension.](https://rewindex.com/company/grammarly/incidents/rf0l5txm68jp.md) | minor | 2023-10-20 15:11 UTC | 2023-10-23 10:31 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to MTN Network in Guinea](https://rewindex.com/company/twilio/incidents/pht2wq2n7twp.md) | minor | 2023-10-20 15:14 UTC | 2023-10-20 22:48 UTC | resolved |
| [Akamai](https://rewindex.com/company/akamai.md) | [Log Delivery Service delays](https://rewindex.com/company/akamai/incidents/f4wvp42spfkt.md) | minor | 2023-10-20 15:37 UTC | 2023-10-23 01:45 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Context ingestion is delayed](https://rewindex.com/company/launchdarkly/incidents/w0xcy4k27p2t.md) | minor | 2023-10-20 16:45 UTC | 2023-10-20 23:34 UTC | resolved |
| [Retool](https://rewindex.com/company/retool.md) | [Slow response time in tryretool.com](https://rewindex.com/company/retool/incidents/r4w0kqk7pxh3.md) | minor | 2023-10-20 17:03 UTC | 2023-10-20 21:09 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [Partial Outage with Symbolicator](https://rewindex.com/company/sentry/incidents/xlbrt314vv51.md) | minor | 2023-10-20 18:31 UTC | 2023-10-20 18:31 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Millicom Network in Chad](https://rewindex.com/company/twilio/incidents/th64bgbmysln.md) | minor | 2023-10-20 19:07 UTC | 2023-10-20 22:01 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [Connection Disruption to Atlas Serverless](https://rewindex.com/company/mongodb-atlas/incidents/vh3jsjrzxh3x.md) | minor | 2023-10-20 19:23 UTC | 2023-10-20 23:14 UTC | resolved |
| [Temporal Cloud](https://rewindex.com/company/temporal-cloud.md) | [Unable to update namespace via temporal cloud web UI](https://rewindex.com/company/temporal-cloud/incidents/7j9x1px5rvzp.md) | minor | 2023-10-20 19:30 UTC | 2023-10-20 19:30 UTC | resolved |
| [Dropbox](https://rewindex.com/company/dropbox.md) | [Mobile web users may be experiencing errors with some of our web prompts](https://rewindex.com/company/dropbox/incidents/mdd2ymyg84l0.md) | minor | 2023-10-20 20:42 UTC | 2023-10-20 21:10 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Verification SMS Issue - Italy](https://rewindex.com/company/sinch/incidents/zrtwn1q854fy.md) | minor | 2023-10-20 21:45 UTC | 2023-10-21 00:41 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Delays to T-Mobile Network in US for a Subset of Long Codes](https://rewindex.com/company/twilio/incidents/02pnnvpyvmx7.md) | minor | 2023-10-20 22:58 UTC | 2023-10-23 16:08 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Vodafone Network in New Zealand](https://rewindex.com/company/twilio/incidents/y1ww5kn1znq0.md) | minor | 2023-10-20 23:28 UTC | 2023-10-21 02:09 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Degraded experience for Atlassian Intelligence features](https://rewindex.com/company/confluence/incidents/mkmw4k0kvlsq.md) | none | 2023-10-20 01:49 UTC | 2023-10-20 04:34 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Degraded experience for Atlassian Intelligence features](https://rewindex.com/company/jira/incidents/zvdy5k0vm0pl.md) | none | 2023-10-20 01:49 UTC | 2023-10-20 04:34 UTC | resolved |
| [Trello](https://rewindex.com/company/trello.md) | [Degraded experience for Atlassian Intelligence features](https://rewindex.com/company/trello/incidents/dqht3fh5lj4j.md) | none | 2023-10-20 01:49 UTC | 2023-10-20 04:34 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Degraded experience for Atlassian Intelligence features](https://rewindex.com/company/bitbucket/incidents/l8976jkdq91l.md) | none | 2023-10-20 01:49 UTC | 2023-10-20 04:34 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Delay on delivery of Meta Messenger messages](https://rewindex.com/company/messagebird-bird/incidents/bk51qblr02sk.md) | none | 2023-10-20 03:38 UTC | 2023-10-20 04:02 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [MessageBird numbers can’t be used to install WhatsApp channels](https://rewindex.com/company/messagebird-bird/incidents/k03zzg6skrvj.md) | none | 2023-10-20 04:21 UTC | 2023-10-20 04:27 UTC | resolved |
| [Speechmatics](https://rewindex.com/company/speechmatics.md) | [Investigating - Degraded performance](https://rewindex.com/company/speechmatics/incidents/xd2h6n4bn1r2.md) | none | 2023-10-20 07:47 UTC | 2023-10-20 09:43 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DC2\]-No RPN access in Rack s203b Rack i9](https://rewindex.com/company/scaleway/incidents/x68gz5hv7sfj.md) | none | 2023-10-20 08:27 UTC | 2023-10-20 08:27 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Experiencing delays in Confluent Cloud Metrics](https://rewindex.com/company/confluent/incidents/rfdhq1vjys5t.md) | none | 2023-10-20 09:36 UTC | 2023-10-21 09:28 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [User Lookup deletion is not working for Ask Responses](https://rewindex.com/company/hotjar/incidents/j054mysj23f9.md) | none | 2023-10-20 11:42 UTC | 2023-10-20 13:17 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [Resolved - Typeform Admin - Login unavailable](https://rewindex.com/company/typeform/incidents/0y29nbc3k2k1.md) | none | 2023-10-20 12:35 UTC | 2023-10-20 12:35 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Call quality is degraded for some Mac users](https://rewindex.com/company/hubspot/incidents/ryrqj726nfmr.md) | none | 2023-10-20 16:51 UTC | 2023-10-20 17:15 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Segment processing delay](https://rewindex.com/company/klaviyo/incidents/yknx999km3t8.md) | none | 2023-10-20 18:14 UTC | 2023-10-20 18:26 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/stvsy3h5vv4y.md) | none | 2023-10-20 22:25 UTC | 2023-10-21 00:17 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Canva](https://rewindex.com/company/canva.md) | [Issue connecting select Canva apps](https://rewindex.com/company/canva/incidents/nyltjvd30tnp.md) | major | 2023-10-18 00:00 UTC | 2023-11-23 21:40 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Session Reporting Delays in EU region](https://rewindex.com/company/vonage/incidents/sxxty45jwhlj.md) | major | 2023-10-19 13:49 UTC | 2023-10-20 06:58 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[PAR 1\] - Slowness in block volumes management](https://rewindex.com/company/scaleway/incidents/6cm3lvk2nr86.md) | minor | 2023-10-17 11:33 UTC | 2023-10-25 14:48 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\]- Classic hosting mail deletion option unavailable](https://rewindex.com/company/scaleway/incidents/mw6b3wj1twrx.md) | minor | 2023-10-18 09:39 UTC | 2023-10-27 08:13 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Storage\]-Missing logs in cockpit](https://rewindex.com/company/scaleway/incidents/mytp3wtmjvlz.md) | minor | 2023-10-18 13:00 UTC | 2023-10-23 09:18 UTC | resolved |
| [Wiz](https://rewindex.com/company/wiz.md) | [Scans of resources that reside in the us-east-1 region may be delayed due to an AWS issue with the S3 service.](https://rewindex.com/company/wiz/incidents/87zw43cbxv95.md) | minor | 2023-10-19 06:46 UTC | 2023-10-20 06:43 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [BIC data delayed in Silos 1,2, and 3](https://rewindex.com/company/greenhouse/incidents/l9ydrl7vwh22.md) | minor | 2023-10-19 13:40 UTC | 2023-10-20 12:52 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[SCALEWAY\] - UCEprotect blacklist our AS](https://rewindex.com/company/scaleway/incidents/8dr1np6srpsw.md) | minor | 2023-10-19 14:23 UTC | 2023-11-06 14:47 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Service Issue in Platform](https://rewindex.com/company/vonage/incidents/4807knmxpg43.md) | minor | 2023-10-19 14:40 UTC | 2023-10-20 04:43 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Singapore - Singtel](https://rewindex.com/company/sinch/incidents/hbp5zkv8f8xc.md) | minor | 2023-10-19 14:45 UTC | 2023-10-20 01:02 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Zain Network in Sudan](https://rewindex.com/company/twilio/incidents/llq7lb5zg8md.md) | minor | 2023-10-19 15:24 UTC | 2023-10-21 01:06 UTC | resolved |
| [Lightdash](https://rewindex.com/company/lightdash.md) | [Degraded performance on app.lightdash.cloud](https://rewindex.com/company/lightdash/incidents/b1mp64hlnt2s.md) | minor | 2023-10-19 15:48 UTC | 2023-10-20 07:08 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/bwwqmcc831kf.md) | minor | 2023-10-19 15:55 UTC | 2023-10-25 13:33 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Malaysia - U Mobile](https://rewindex.com/company/sinch/incidents/tp3vgs5wwqsg.md) | minor | 2023-10-19 16:52 UTC | 2023-10-20 00:04 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Malaysia - XOX](https://rewindex.com/company/sinch/incidents/wz2ndh8rz1kj.md) | minor | 2023-10-19 16:55 UTC | 2023-10-20 13:53 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [Atlas Cluster Scheduled Operations Delays](https://rewindex.com/company/mongodb-atlas/incidents/sv0rckw5gj1w.md) | minor | 2023-10-19 17:25 UTC | 2023-10-20 11:19 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Indeed Apply application](https://rewindex.com/company/lever/incidents/70kvtz1gfs5q.md) | minor | 2023-10-19 17:45 UTC | 2023-11-08 22:18 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delay and Failure to Telma Network in Madagascar](https://rewindex.com/company/twilio/incidents/wp5g7d3wpdhr.md) | minor | 2023-10-19 19:21 UTC | 2023-10-20 09:05 UTC | resolved |
| [Dropbox](https://rewindex.com/company/dropbox.md) | [Android users experiencing errors with Dropbox app when using media playback](https://rewindex.com/company/dropbox/incidents/jg74996xbcb9.md) | minor | 2023-10-19 21:00 UTC | 2023-10-20 21:25 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Tim, Vivo and Claro Networks in Brazil via a Subset of Registered Sender IDs](https://rewindex.com/company/twilio/incidents/wkx3qnqlsjdb.md) | minor | 2023-10-19 21:20 UTC | 2023-10-20 01:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Filtering on 10DLC Messages](https://rewindex.com/company/twilio/incidents/09qpvk3wdyxw.md) | minor | 2023-10-19 22:50 UTC | 2023-10-20 00:46 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [experiencing degraded write path performance http://logs-prod-013.grafana.net/](https://rewindex.com/company/grafana-cloud/incidents/l7tr3mgr4vbb.md) | minor | 2023-10-19 23:16 UTC | 2023-10-20 18:02 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Brazil SMS - Delivery Report degradation towards all networks](https://rewindex.com/company/vonage/incidents/lm5vw784s9gg.md) | minor | 2023-10-19 23:23 UTC | 2023-10-20 18:18 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Merge is currently delayed for a subset of projects](https://rewindex.com/company/mixpanel/incidents/lk9h7lzyg5rh.md) | none | 2023-10-16 18:44 UTC | 2023-10-21 17:17 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Twitter links not embedding](https://rewindex.com/company/discord/incidents/y823j8mbj7p6.md) | none | 2023-10-17 18:04 UTC | 2023-10-31 21:56 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Expo](https://rewindex.com/company/expo.md) | [\[Scheduled\] iOS Build Service Maintenance](https://rewindex.com/company/expo/incidents/8zp5010t9vbk.md) | maintenance | 2023-10-20 02:04 UTC | 2023-10-20 03:31 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/ldttp29v6wmb.md) | maintenance | 2023-10-20 03:00 UTC | 2023-10-20 11:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] USA SMS - Emergency Maintenance affecting T-Mobile](https://rewindex.com/company/vonage/incidents/x02rhjr81bjx.md) | maintenance | 2023-10-20 03:00 UTC | 2023-10-20 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] DLS Maintenance - JFK Data Center](https://rewindex.com/company/bandwidth/incidents/svxs2jlsg9pf.md) | maintenance | 2023-10-20 04:00 UTC | 2023-10-20 10:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] SMS Carrier Partner Maintenance - Mexico](https://rewindex.com/company/twilio/incidents/wlspg8dsfj75.md) | maintenance | 2023-10-20 06:00 UTC | 2023-10-20 07:30 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Mexico SMS - Planned Maintenance affecting AT&T Mexico](https://rewindex.com/company/vonage/incidents/jngkkx052bj4.md) | maintenance | 2023-10-20 06:00 UTC | 2023-10-20 12:00 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [\[Scheduled\] Database Maintenance](https://rewindex.com/company/contentful/incidents/z0g8mqkvhtfv.md) | maintenance | 2023-10-20 06:00 UTC | 2023-10-20 08:00 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] Dropbox Sign Product Update](https://rewindex.com/company/dropbox-sign/incidents/lvdwfwklckqq.md) | maintenance | 2023-10-20 16:03 UTC | 2023-10-20 20:02 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Emergency Voice Maintenance - Singapore](https://rewindex.com/company/bandwidth/incidents/p2kx8zq0rxnc.md) | maintenance | 2023-10-20 16:31 UTC | 2023-10-20 19:30 UTC | resolved |

## Cite this

39 vendor-reported incidents started on 2023-10-20 (UTC) across 28 vendors, 2 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2023-10-20
- Citation: Rewindex daily outage roundup, “Outages on October 20, 2023” (2023-10-20 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2023-10-20 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on October 20, 2023 (2023-10-20)](https://rewindex.com/outages/2023-10-20)`


---
Canonical: https://rewindex.com/outages/2023-10-20 · Markdown: https://rewindex.com/outages/2023-10-20.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:05:37.239Z