Dropbox: Android users experiencing errors with Dropbox app when using media playback
Timeline of updates
- resolved
Our team has identified that this only affects Samsung users with Android 13 and they have implemented a fix to resolve the issue.
From Dropbox’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.dropbox.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Dropbox, started 2023-10-19 21:00 UTC, resolved after 24 h, 1 update(s).
- Title
- Android users experiencing errors with Dropbox app when using media playback
- Vendor
- Dropbox
- Date
- URL
- https://rewindex.com/company/dropbox/incidents/jg74996xbcb9
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