# MessageBird (Bird) in October 2023: incidents, uptime and changes

> MessageBird (Bird) in October 2023: 9 incidents on its status page (2 major or critical), 98.44% free of major or critical incidents (vendor-reported). From Rewindex’s archive of MessageBird (Bird)’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/messagebird-bird/2023/10
Last updated: 2023-11-01T00:00:00Z

- Incidents posted: 9 (major/critical: 2) · Maintenance: 1
- By vendor impact label: major 2, minor 3, none 4
- Uptime (vendor-reported): 98.44% free of major/critical incidents, 97.46% free of any incident; outage time 11 h 34 min, incident time 18 h 53 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2023](https://rewindex.com/company/messagebird-bird/2023/09.md) · Next: [November 2023](https://rewindex.com/company/messagebird-bird/2023/11.md) · [All months](https://rewindex.com/company/messagebird-bird/reports.md) · [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Hosts and participants are not getting connected through video](https://rewindex.com/company/messagebird-bird/incidents/yrd0h9sp4693.md) | major | 2023-10-04 12:05 UTC | 2023-10-04 17:25 UTC | 5.3 h | resolved |
| [Delays in Processing Status Update and Incoming Message Processing](https://rewindex.com/company/messagebird-bird/incidents/wl366wd7vxqx.md) | major | 2023-10-27 16:16 UTC | 2023-10-27 22:30 UTC | 6.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Hosts and participants are not getting connected through video](https://rewindex.com/company/messagebird-bird/incidents/yrd0h9sp4693.md) | major | 2023-10-04 12:05 UTC | 2023-10-04 17:25 UTC | 5.3 h | resolved |
| [Unable to see WhatsApp templates using Meta Template management portal](https://rewindex.com/company/messagebird-bird/incidents/l9zqwrmr8g1k.md) | minor | 2023-10-13 10:21 UTC | 2023-10-13 14:35 UTC | 4.2 h | resolved |
| [MessageBird numbers can’t be used to install WhatsApp channels](https://rewindex.com/company/messagebird-bird/incidents/9c337jq3pxy9.md) | none | 2023-10-16 09:12 UTC | 2023-10-16 11:32 UTC | 2.3 h | resolved |
| [Delay on delivery of Meta Messenger messages](https://rewindex.com/company/messagebird-bird/incidents/bk51qblr02sk.md) | none | 2023-10-20 03:38 UTC | 2023-10-20 04:02 UTC | 24 min | resolved |
| [MessageBird numbers can’t be used to install WhatsApp channels](https://rewindex.com/company/messagebird-bird/incidents/k03zzg6skrvj.md) | none | 2023-10-20 04:21 UTC | 2023-10-20 04:27 UTC | 6 min | resolved |
| [Engagement Platform: Reply clicks on Meta Messenger for button actions are sometimes not received](https://rewindex.com/company/messagebird-bird/incidents/w7zv9cspymr2.md) | minor | 2023-10-23 13:21 UTC | 2023-10-23 15:37 UTC | 2.3 h | resolved |
| [Emails forwarded with an attachment from an iPhone email client are not rendering the body content](https://rewindex.com/company/messagebird-bird/incidents/fc3vfhb3gdbg.md) | none | 2023-10-27 12:00 UTC | 2023-10-27 13:28 UTC | 1.5 h | resolved |
| [Delays in Processing Status Update and Incoming Message Processing](https://rewindex.com/company/messagebird-bird/incidents/wl366wd7vxqx.md) | major | 2023-10-27 16:16 UTC | 2023-10-27 22:30 UTC | 6.2 h | resolved |
| [Engagement Platform: Delayed Contact Updates within Audience Builder](https://rewindex.com/company/messagebird-bird/incidents/w38ldykggdzt.md) | minor | 2023-10-30 17:19 UTC | 2023-10-30 18:08 UTC | 49 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Conversations Messaging Database](https://rewindex.com/company/messagebird-bird/incidents/8yldf748b2s7.md) | maintenance | 2023-10-15 20:01 UTC | 2023-10-15 20:15 UTC | 14 min | resolved |

## Cite this

MessageBird (Bird) posted 9 status incidents in October 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/messagebird-bird/2023/10
- Citation: MessageBird (Bird), “MessageBird (Bird) in October 2023” (2023-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/2023/10 (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): MessageBird (Bird) in October 2023 (2023-10-01)](https://rewindex.com/company/messagebird-bird/2023/10)`


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Canonical: https://rewindex.com/company/messagebird-bird/2023/10 · Markdown: https://rewindex.com/company/messagebird-bird/2023/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:33:55.242Z