MessageBird (Bird): Engagement Platform: Reply clicks on Meta Messenger for button actions are sometimes not received

MinorStatus: resolvedStarted 2023-10-23 13:21 UTCResolved 2023-10-23 15:37 UTC (2.3 h)1 updatestatus.bird.com

Timeline of updates

resolved2023-10-23 15:37 UTC
We have confirmed that this issue is limited to very small subset of customer accounts, and we will be following up with Meta and with those customers directly.

From MessageBird (Bird)’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.bird.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by MessageBird (Bird), started 2023-10-23 13:21 UTC, resolved after 2.3 h, 1 update(s).

Title: Engagement Platform: Reply clicks on Meta Messenger for button actions are sometimes not received
Vendor: MessageBird (Bird)
Date: 2023-10-23 13:21 UTC
URL: https://rewindex.com/company/messagebird-bird/incidents/w7zv9cspymr2

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