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Hotjar: Embedded Survey impressions being overcounted

No impact listedStatus: resolvedStarted Resolved (21 min)1 updatestatus.hotjar.com (opens in new tab)

Timeline of updates

  1. resolved

    We have deployed a fix and it has worked. While this issue will not occur going forward, it is not possible to correct any existing data for impressions on the Performance tab. Thanks so much for bearing with us while we investigated and resolved this! If you don’t think the incident is resolved, or you’re still seeing problems on your end please raise a ticket through our Help Center. Thanks!

From Hotjar’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.hotjar.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2023-10-04 16:07 UTC, resolved after 21 min, 1 update(s).

Title
Embedded Survey impressions being overcounted
Vendor
Hotjar
Date
URL
https://rewindex.com/company/hotjar/incidents/vq99yptqdjry

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