# Hotjar: Embedded Survey impressions being overcounted

> Hotjar status incident “Embedded Survey impressions being overcounted” on 2023-10-04: impact none (vendor’s label), 21 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/vq99yptqdjry
Last updated: 2023-10-04T16:28:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-10-04 16:07 UTC · Resolved: 2023-10-04 16:28 UTC · Duration: 21 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/vq99yptqdjry](https://status.hotjar.com/incidents/vq99yptqdjry)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2023-10-04 16:28 UTC: We have deployed a fix and it has worked. While this issue will not occur going forward, it is not possible to correct any existing data for impressions on the Performance tab. Thanks so much for bearing with us while we investigated and resolved this! If you don’t think the incident is resolved, or you’re still seeing problems on your end please raise a ticket through our Help Center. Thanks!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2023-10-04 16:07 UTC, resolved after 21 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/vq99yptqdjry
- Citation: Hotjar, “Embedded Survey impressions being overcounted” (2023-10-04 16:07 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/vq99yptqdjry (CC BY 4.0).
- Markdown link: `[Hotjar: Embedded Survey impressions being overcounted (2023-10-04)](https://rewindex.com/company/hotjar/incidents/vq99yptqdjry)`


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Canonical: https://rewindex.com/company/hotjar/incidents/vq99yptqdjry · Markdown: https://rewindex.com/company/hotjar/incidents/vq99yptqdjry.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/vq99yptqdjry · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:24:05.595Z