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Twilio: Video Insights Room Summaries for Rooms Unavailable on Twilio Console

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    Twilio Video Insights room summaries for rooms were degraded for 39 hours and 40 minutes between 23:00 on 09/26/2023 and 14:40 on 09/28/2023 Pacific Time. During this period, a subset of video insights room summaries for rooms are not accessible through the Video Insights console dashboard. The issue has now been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2023-10-04 17:53 UTC, resolved after 0 min, 1 update(s).

Title
Video Insights Room Summaries for Rooms Unavailable on Twilio Console
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/2f6cfkv5mt55

Twilio profileRecent Twilio incidentsAll outages on October 4, 2023Twilio in October 2023MarkdownJSON