# Grafana Cloud in October 2023: incidents, uptime and changes

> Grafana Cloud in October 2023: 22 incidents on its status page (3 major or critical), 90.95% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Grafana Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/grafana-cloud/2023/10
Last updated: 2023-11-01T00:00:00Z

- Incidents posted: 22 (major/critical: 3) · Maintenance: 9
- By vendor impact label: critical 1, major 2, minor 14, none 5
- Uptime (vendor-reported): 90.95% free of major/critical incidents, 59.34% free of any incident; outage time 2.8 days, incident time 12.6 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2023](https://rewindex.com/company/grafana-cloud/2023/09.md) · Next: [November 2023](https://rewindex.com/company/grafana-cloud/2023/11.md) · [All months](https://rewindex.com/company/grafana-cloud/reports.md) · [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Grafana Notifications - Email](https://rewindex.com/company/grafana-cloud/incidents/x1w8x34p1y38.md) | critical | 2023-10-27 20:21 UTC | 2023-10-30 12:54 UTC | 3 d | resolved |
| [Investigating issues with Querying in "prod-us-central-0"](https://rewindex.com/company/grafana-cloud/incidents/yftl7n5jhpc2.md) | major | 2023-10-11 08:26 UTC | 2023-10-11 09:37 UTC | 1.2 h | resolved |
| [Aggregated Metrics not being generated on prod-us-central-0](https://rewindex.com/company/grafana-cloud/incidents/2tvr6j085rdj.md) | major | 2023-10-23 12:27 UTC | 2023-10-23 14:02 UTC | 1.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Dropping log lines when processing insight logs](https://rewindex.com/company/grafana-cloud/incidents/cnwl1dtgrq2n.md) | minor | 2023-10-03 15:18 UTC | 2023-10-03 16:21 UTC | 1.1 h | resolved |
| [logs-prod-017.grafana.net performance degradation](https://rewindex.com/company/grafana-cloud/incidents/zzfbw7tfqzlq.md) | minor | 2023-10-04 17:57 UTC | 2023-10-04 18:33 UTC | 36 min | resolved |
| [Read Replicas With Very High Replication Lag](https://rewindex.com/company/grafana-cloud/incidents/65mjlz4hw0l1.md) | minor | 2023-10-04 21:53 UTC | 2023-10-05 01:08 UTC | 3.3 h | resolved |
| [Experiencing issues with Grafana services in the prod-eu-west-0 cluster](https://rewindex.com/company/grafana-cloud/incidents/jr3z232m7g76.md) | minor | 2023-10-05 09:42 UTC | 2023-10-06 20:06 UTC | 34 h | resolved |
| [Degraded Reads, Writes, and Availability.](https://rewindex.com/company/grafana-cloud/incidents/1ghbkp962937.md) | minor | 2023-10-05 15:38 UTC | 2023-10-05 19:11 UTC | 3.5 h | resolved |
| [Issues with Aggregated Metrics (Adaptive Metrics)](https://rewindex.com/company/grafana-cloud/incidents/1ywq0f0j63vk.md) | none | 2023-10-09 16:45 UTC | 2023-10-09 16:45 UTC | 0 min | resolved |
| [Investigating issues with Querying in "prod-us-central-0"](https://rewindex.com/company/grafana-cloud/incidents/yftl7n5jhpc2.md) | major | 2023-10-11 08:26 UTC | 2023-10-11 09:37 UTC | 1.2 h | resolved |
| [Investigating reports of sporadic connection issues to Grafana Cloud](https://rewindex.com/company/grafana-cloud/incidents/47h1m3ww230f.md) | minor | 2023-10-11 09:25 UTC | 2023-10-11 12:58 UTC | 3.5 h | resolved |
| [Elevated Latency - prod-eu-west-0 and prod-us-central-0](https://rewindex.com/company/grafana-cloud/incidents/r94n8k836d40.md) | minor | 2023-10-11 13:22 UTC | 2023-10-18 14:08 UTC | 7 d | resolved |
| [Read Outage - prod-us-central-0](https://rewindex.com/company/grafana-cloud/incidents/x3gv0pqhtyh1.md) | minor | 2023-10-14 14:46 UTC | 2023-10-14 18:12 UTC | 3.4 h | resolved |
| [Investigating issue with some instances becoming unreachable with "Grafana has failed to load its application files"](https://rewindex.com/company/grafana-cloud/incidents/3mcr84sd12vf.md) | minor | 2023-10-16 09:46 UTC | 2023-10-16 09:59 UTC | 13 min | resolved |
| [Loki - Issues Writing Logs in AWS Singapore](https://rewindex.com/company/grafana-cloud/incidents/j5b0m2kvjwl1.md) | none | 2023-10-16 16:22 UTC | 2023-10-16 21:11 UTC | 4.8 h | resolved |
| [experiencing degraded write path performance http://logs-prod-013.grafana.net/](https://rewindex.com/company/grafana-cloud/incidents/l7tr3mgr4vbb.md) | minor | 2023-10-19 23:16 UTC | 2023-10-20 18:02 UTC | 19 h | resolved |
| [Degraded write performance for Loki on region prod-ap-southeast-0 (GCP Singapore)](https://rewindex.com/company/grafana-cloud/incidents/pks1xw4rbf6v.md) | minor | 2023-10-22 07:59 UTC | 2023-10-22 08:29 UTC | 30 min | resolved |
| [Loki query range error in the parallel read path on prod-eu-west-2 (AWS Germany)](https://rewindex.com/company/grafana-cloud/incidents/j1mg7z0cfdfd.md) | none | 2023-10-23 08:00 UTC | 2023-10-23 08:00 UTC | 0 min | resolved |
| [Aggregated Metrics not being generated on prod-us-central-0](https://rewindex.com/company/grafana-cloud/incidents/2tvr6j085rdj.md) | major | 2023-10-23 12:27 UTC | 2023-10-23 14:02 UTC | 1.6 h | resolved |
| [Metrics Disruption - cortex-prod-10 cluster](https://rewindex.com/company/grafana-cloud/incidents/85jdqnxmtl2m.md) | minor | 2023-10-25 03:31 UTC | 2023-10-25 07:51 UTC | 4.3 h | resolved |
| [Mimir Request Errors](https://rewindex.com/company/grafana-cloud/incidents/ycg6h3vvn3wk.md) | none | 2023-10-25 13:37 UTC | 2023-10-25 14:05 UTC | 28 min | resolved |
| [Logs disruption - us-central2](https://rewindex.com/company/grafana-cloud/incidents/mdxj34c275sg.md) | none | 2023-10-26 03:05 UTC | 2023-10-26 03:05 UTC | 0 min | resolved |
| [Loki-prod Write and Read Issues in US-Central2 Region](https://rewindex.com/company/grafana-cloud/incidents/pljf216wd30b.md) | minor | 2023-10-26 10:26 UTC | 2023-10-26 11:21 UTC | 55 min | resolved |
| [Grafana Notifications - Email](https://rewindex.com/company/grafana-cloud/incidents/x1w8x34p1y38.md) | critical | 2023-10-27 20:21 UTC | 2023-10-30 12:54 UTC | 3 d | resolved |
| [Loki Read Outage](https://rewindex.com/company/grafana-cloud/incidents/h2jxpmnt0f8l.md) | minor | 2023-10-27 21:48 UTC | 2023-10-28 01:34 UTC | 3.8 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance - System Updates](https://rewindex.com/company/grafana-cloud/incidents/ln7kd4zjk1m2.md) | maintenance | 2023-10-02 17:00 UTC | 2023-10-02 18:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance - System Updates](https://rewindex.com/company/grafana-cloud/incidents/t6w1m41dh8f3.md) | maintenance | 2023-10-09 07:00 UTC | 2023-10-09 08:30 UTC | 1.5 h | resolved |
| [\[Scheduled\] Scheduled Maintenance - System Updates](https://rewindex.com/company/grafana-cloud/incidents/2xlknzkmcpjf.md) | maintenance | 2023-10-11 07:00 UTC | 2023-10-11 09:31 UTC | 2.5 h | resolved |
| [\[Scheduled\] Scheduled Maintenance - System Updates](https://rewindex.com/company/grafana-cloud/incidents/tyjzgqlwfnbk.md) | maintenance | 2023-10-11 15:30 UTC | 2023-10-11 17:30 UTC | 2.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance - System Updates](https://rewindex.com/company/grafana-cloud/incidents/d5tk0xfkbm41.md) | maintenance | 2023-10-12 19:01 UTC | 2023-10-12 21:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance - System Updates](https://rewindex.com/company/grafana-cloud/incidents/qc4b149j1t22.md) | maintenance | 2023-10-13 20:01 UTC | 2023-10-13 21:00 UTC | 59 min | resolved |
| [\[Scheduled\] Scheduled Maintenance](https://rewindex.com/company/grafana-cloud/incidents/lml09s2lw98h.md) | maintenance | 2023-10-17 18:00 UTC | 2023-10-17 19:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance](https://rewindex.com/company/grafana-cloud/incidents/vn7kq1qm78rw.md) | maintenance | 2023-10-18 20:01 UTC | 2023-10-18 21:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance](https://rewindex.com/company/grafana-cloud/incidents/87qn6rq9rhxr.md) | maintenance | 2023-10-19 20:00 UTC | 2023-10-19 21:00 UTC | 1.0 h | resolved |

## Cite this

Grafana Cloud posted 22 status incidents in October 2023 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/grafana-cloud/2023/10
- Citation: Grafana Cloud, “Grafana Cloud in October 2023” (2023-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/2023/10 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud in October 2023 (2023-10-01)](https://rewindex.com/company/grafana-cloud/2023/10)`


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Canonical: https://rewindex.com/company/grafana-cloud/2023/10 · Markdown: https://rewindex.com/company/grafana-cloud/2023/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:34:41.554Z