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Grafana Cloud: Hosted Grafana Loading Screen Persistent after Initialization

MinorStatus: resolvedStarted Resolved (56 min)1 updatestatus.grafana.com (opens in new tab)

Timeline of updates

  1. resolved

    This issue has been resolved. GCP clusters were upgraded to Istio 1.16 which caused communication issues between the gateway and HGAPI resulting in users seeing the loading screen well after a pod successfully restated. Reverting the Istio version for these clusters resolved the issue. We will continue to investigate why this newer version is problematic.

From Grafana Cloud’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.grafana.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Grafana Cloud, started 2023-08-28 16:09 UTC, resolved after 56 min, 1 update(s).

Title
Hosted Grafana Loading Screen Persistent after Initialization
Vendor
Grafana Cloud
Date
URL
https://rewindex.com/company/grafana-cloud/incidents/29bd3d3kx323

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