# Grafana Cloud in August 2023: incidents, uptime and changes

> Grafana Cloud in August 2023: 18 incidents on its status page (5 major or critical), 98.54% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Grafana Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/grafana-cloud/2023/08
Last updated: 2023-09-01T00:00:00Z

- Incidents posted: 18 (major/critical: 5) · Maintenance: 0
- By vendor impact label: major 5, minor 7, none 6
- Uptime (vendor-reported): 98.54% free of major/critical incidents, 93.98% free of any incident; outage time 10 h 48 min, incident time 44 h 46 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2023](https://rewindex.com/company/grafana-cloud/2023/07.md) · Next: [September 2023](https://rewindex.com/company/grafana-cloud/2023/09.md) · [All months](https://rewindex.com/company/grafana-cloud/reports.md) · [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Experiencing issues with Confluent Cloud Integration](https://rewindex.com/company/grafana-cloud/incidents/0j7s6ll81305.md) | major | 2023-08-02 08:27 UTC | 2023-08-02 12:32 UTC | 4.1 h | resolved |
| [Investigating issue with Grafana Cloud Logs Ruler](https://rewindex.com/company/grafana-cloud/incidents/nhrkk6hwx1m1.md) | major | 2023-08-11 09:46 UTC | 2023-08-11 10:18 UTC | 32 min | resolved |
| [Investigating issues with accessing some Grafana Instances in prod-eu-west-0](https://rewindex.com/company/grafana-cloud/incidents/fqlzzm2x0x7f.md) | major | 2023-08-21 10:33 UTC | 2023-08-21 11:41 UTC | 1.1 h | resolved |
| [Compactor Delays and Read Errors](https://rewindex.com/company/grafana-cloud/incidents/bh001zrfjwm4.md) | major | 2023-08-29 17:25 UTC | 2023-08-29 21:09 UTC | 3.7 h | resolved |
| [Some Instances Failing to Initialize](https://rewindex.com/company/grafana-cloud/incidents/8sr49ffyk0q2.md) | major | 2023-08-31 17:03 UTC | 2023-08-31 18:22 UTC | 1.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Experiencing issues with Confluent Cloud Integration](https://rewindex.com/company/grafana-cloud/incidents/0j7s6ll81305.md) | major | 2023-08-02 08:27 UTC | 2023-08-02 12:32 UTC | 4.1 h | resolved |
| [CloudWatch Integration - Issues Ingesting Metrics](https://rewindex.com/company/grafana-cloud/incidents/j7xwcljhc7ys.md) | none | 2023-08-03 15:55 UTC | 2023-08-03 15:55 UTC | 0 min | resolved |
| [Metric Write Issues - EU West Region](https://rewindex.com/company/grafana-cloud/incidents/z7gjtjh3r3bs.md) | minor | 2023-08-04 12:19 UTC | 2023-08-04 14:25 UTC | 2.1 h | resolved |
| [Experiencing issues with load balancers failure](https://rewindex.com/company/grafana-cloud/incidents/jkg995djcddb.md) | minor | 2023-08-09 09:39 UTC | 2023-08-09 11:09 UTC | 1.5 h | resolved |
| [Service Degradation on loki-prod-012](https://rewindex.com/company/grafana-cloud/incidents/4dzwv2jv9jfq.md) | none | 2023-08-09 12:53 UTC | 2023-08-09 12:53 UTC | 0 min | resolved |
| [Service Degradation on loki-prod-012](https://rewindex.com/company/grafana-cloud/incidents/7npf0fmpqss1.md) | none | 2023-08-09 22:00 UTC | 2023-08-09 22:00 UTC | 0 min | resolved |
| [Investigating issue with Grafana Cloud Logs Ruler](https://rewindex.com/company/grafana-cloud/incidents/nhrkk6hwx1m1.md) | major | 2023-08-11 09:46 UTC | 2023-08-11 10:18 UTC | 32 min | resolved |
| [Service Disruption](https://rewindex.com/company/grafana-cloud/incidents/j747rvsn3x91.md) | none | 2023-08-18 20:30 UTC | 2023-08-18 20:30 UTC | 0 min | resolved |
| [Investigating issues with accessing some Grafana Instances in prod-eu-west-0](https://rewindex.com/company/grafana-cloud/incidents/fqlzzm2x0x7f.md) | major | 2023-08-21 10:33 UTC | 2023-08-21 11:41 UTC | 1.1 h | resolved |
| [Experiencing read and write failures in eu-west](https://rewindex.com/company/grafana-cloud/incidents/cg7hnztqzgh7.md) | minor | 2023-08-22 13:12 UTC | 2023-08-22 14:23 UTC | 1.2 h | resolved |
| [Issues Starting Instances - US East Region](https://rewindex.com/company/grafana-cloud/incidents/fxmgzhdfcgsv.md) | minor | 2023-08-22 15:11 UTC | 2023-08-22 20:21 UTC | 5.2 h | resolved |
| [Cardinality Dashboards & Datasources Missing on New Stacks](https://rewindex.com/company/grafana-cloud/incidents/9v65hzld5jcw.md) | minor | 2023-08-24 10:39 UTC | 2023-08-25 09:44 UTC | 23 h | resolved |
| [ConfluentCloud API Issues](https://rewindex.com/company/grafana-cloud/incidents/jdlml9bjy949.md) | minor | 2023-08-24 15:07 UTC | 2023-08-24 21:27 UTC | 6.3 h | resolved |
| [Issues Writing Logs - EU West Region](https://rewindex.com/company/grafana-cloud/incidents/mwft6m6b1106.md) | none | 2023-08-25 14:45 UTC | 2023-08-25 14:45 UTC | 0 min | resolved |
| [Some hosted Grafana instances fail to restart on first try, then succeed on second try](https://rewindex.com/company/grafana-cloud/incidents/dfn5fg0mjdrx.md) | none | 2023-08-25 17:54 UTC | 2023-08-25 17:54 UTC | 0 min | resolved |
| [Hosted Grafana Loading Screen Persistent after Initialization](https://rewindex.com/company/grafana-cloud/incidents/29bd3d3kx323.md) | minor | 2023-08-28 16:09 UTC | 2023-08-28 17:05 UTC | 56 min | resolved |
| [Compactor Delays and Read Errors](https://rewindex.com/company/grafana-cloud/incidents/bh001zrfjwm4.md) | major | 2023-08-29 17:25 UTC | 2023-08-29 21:09 UTC | 3.7 h | resolved |
| [Some Instances Failing to Initialize](https://rewindex.com/company/grafana-cloud/incidents/8sr49ffyk0q2.md) | major | 2023-08-31 17:03 UTC | 2023-08-31 18:22 UTC | 1.3 h | resolved |

## Cite this

Grafana Cloud posted 18 status incidents in August 2023 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/grafana-cloud/2023/08
- Citation: Grafana Cloud, “Grafana Cloud in August 2023” (2023-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/2023/08 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud in August 2023 (2023-08-01)](https://rewindex.com/company/grafana-cloud/2023/08)`


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Canonical: https://rewindex.com/company/grafana-cloud/2023/08 · Markdown: https://rewindex.com/company/grafana-cloud/2023/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:15:59.849Z