# Outages on August 20, 2023 (UTC)

> 11 incidents started on August 20, 2023 (UTC) on the status pages Rewindex archives, 2 labelled major or critical by the vendor (Gorgias); 7 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2023-08-20
Last updated: 2023-08-22T01:14:00Z

- Incidents started: 11 (major/critical: 2, other: 9) across 9 vendors
- Still open from earlier days: 7 · Maintenance windows: 6 · Detected outage events: 0
- By vendor impact label: critical 1, major 1, minor 6, none 3
- Previous day with incidents: [2023-08-19](https://rewindex.com/outages/2023-08-19.md) · Next: [2023-08-21](https://rewindex.com/outages/2023-08-21.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Not receiving any Facebook posts or Facebook Messenger webhooks](https://rewindex.com/company/gorgias/incidents/s1959bzb7w3m.md) | critical | 2023-08-20 09:24 UTC | 2023-08-20 16:00 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Partial Email outage](https://rewindex.com/company/gorgias/incidents/1d6ffw66ss28.md) | major | 2023-08-20 09:41 UTC | 2023-08-20 16:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Chile - Entel PCS](https://rewindex.com/company/sinch/incidents/c6xwn4tzf2kc.md) | minor | 2023-08-20 04:59 UTC | 2023-08-20 06:59 UTC | resolved |
| [Wiz](https://rewindex.com/company/wiz.md) | [Intermittent login issues - Gov-us1](https://rewindex.com/company/wiz/incidents/g9w8bqss4vvz.md) | minor | 2023-08-20 07:01 UTC | 2023-08-20 07:05 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Multiple Network's in South Africa](https://rewindex.com/company/twilio/incidents/s9z5kw4d2hm3.md) | minor | 2023-08-20 09:31 UTC | 2023-08-20 12:14 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Ingest and MP4 creation delays](https://rewindex.com/company/mux/incidents/xxky59kl8qfy.md) | minor | 2023-08-20 15:11 UTC | 2023-08-20 19:17 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Increased API latency](https://rewindex.com/company/discord/incidents/lz6y7k3865n8.md) | minor | 2023-08-20 19:16 UTC | 2023-08-20 19:54 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to and from Cell C Network in South Africa via Domestic Longcodes](https://rewindex.com/company/twilio/incidents/tjnpnd91kvpm.md) | minor | 2023-08-20 21:38 UTC | 2023-08-22 01:14 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Enterprise archive server failed in EU-CENTRAL-1.](https://rewindex.com/company/vonage/incidents/l8dy9k5p4bd3.md) | none | 2023-08-20 01:15 UTC | 2023-08-20 01:15 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Harvest API](https://rewindex.com/company/greenhouse/incidents/l6lwg5qqy8yb.md) | none | 2023-08-20 16:00 UTC | 2023-08-20 16:00 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [Brief error spike on Management API](https://rewindex.com/company/contentful/incidents/qkl76p0cp3pt.md) | none | 2023-08-20 19:00 UTC | 2023-08-20 19:00 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DBAAS\] Action stuck on FR-Par-1](https://rewindex.com/company/scaleway/incidents/mb8rgd9k7089.md) | minor | 2023-08-16 14:32 UTC | 2023-09-04 10:20 UTC | resolved |
| [Keeper](https://rewindex.com/company/keeper.md) | [Firefox browser extension issue with 16.6.0](https://rewindex.com/company/keeper/incidents/gw47npvxh6pn.md) | minor | 2023-08-16 18:24 UTC | 2023-08-21 12:19 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Service Issue in Platform : Messages API](https://rewindex.com/company/vonage/incidents/vdyw94tvxpn3.md) | minor | 2023-08-17 12:35 UTC | 2023-08-23 15:13 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Some Datadog metrics are missing for Postgres databases](https://rewindex.com/company/render/incidents/vmtk5lc485b7.md) | minor | 2023-08-17 16:26 UTC | 2023-08-24 22:32 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [WhatsApp Registration and Template Status Issues](https://rewindex.com/company/twilio/incidents/8vbptpk5dy7p.md) | minor | 2023-08-17 17:34 UTC | 2023-08-23 06:35 UTC | resolved |
| [Akamai](https://rewindex.com/company/akamai.md) | [Edge Delivery issues in North America](https://rewindex.com/company/akamai/incidents/jfjr19vjlb3l.md) | minor | 2023-08-17 18:20 UTC | 2023-08-21 16:15 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Libya SMS -  Degradation towards the network Libyana Mobile](https://rewindex.com/company/vonage/incidents/c4mq5dy6mbhw.md) | minor | 2023-08-19 09:22 UTC | 2023-08-20 07:50 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - NA](https://rewindex.com/company/sinch/incidents/mddsznxw2b7f.md) | maintenance | 2023-08-20 01:00 UTC | 2023-08-21 07:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Canada Account Security Service Partner Maintenance](https://rewindex.com/company/twilio/incidents/cqq8m98sj043.md) | maintenance | 2023-08-20 04:00 UTC | 2023-08-20 15:00 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [\[Scheduled\] Scheduled Maintenance for the US and EU Region - August 20th](https://rewindex.com/company/new-relic/incidents/617fdk8sgv9q.md) | maintenance | 2023-08-20 06:03 UTC | 2023-08-20 06:49 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [\[Scheduled\] Planned Cloud Maintenance on Azure West Europe](https://rewindex.com/company/jfrog/incidents/jtk907l0jffm.md) | maintenance | 2023-08-20 09:00 UTC | 2023-08-20 17:01 UTC | resolved |
| [Gusto](https://rewindex.com/company/gusto.md) | [\[Scheduled\] Core Database Maintenance](https://rewindex.com/company/gusto/incidents/29fbpvmxh7tc.md) | maintenance | 2023-08-20 16:26 UTC | 2023-08-20 17:09 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [\[Scheduled\] OAuth System Maintenance](https://rewindex.com/company/amplitude/incidents/llbs7669sxnd.md) | maintenance | 2023-08-20 18:20 UTC | 2023-08-20 18:54 UTC | resolved |

## Cite this

11 vendor-reported incidents started on 2023-08-20 (UTC) across 9 vendors, 2 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2023-08-20
- Citation: Rewindex daily outage roundup, “Outages on August 20, 2023” (2023-08-20 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2023-08-20 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on August 20, 2023 (2023-08-20)](https://rewindex.com/outages/2023-08-20)`


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Canonical: https://rewindex.com/outages/2023-08-20 · Markdown: https://rewindex.com/outages/2023-08-20.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:57:39.882Z