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CompaniesDropbox SignIncidents

Dropbox Sign: Some signature requests with group signers are missing fields

MinorStatus: resolvedStarted Resolved (3.5 h)2 updatesstspg.io (opens in new tab)

Affected components: Document signing through Dropbox Sign and FaxWeb - Document signing through Dropbox Sign and FaxCore - Finished document deliveryFinished document delivery

Timeline of updates

  1. investigating

    We are currently experiencing some issues with group signers and signature requests. Signature requests that do not use the group signer functionality are not impacted. We are actively investigating this and will update the status page as we learn more. Thank you for your patience.

  2. resolved

    This incident has been resolved.

Archive proof

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Dropbox Sign, started 2023-08-21 19:04 UTC, resolved after 3.5 h, 2 update(s).

Title
Some signature requests with group signers are missing fields
Vendor
Dropbox Sign
Date
URL
https://rewindex.com/company/dropbox-sign/incidents/zk0dfvd9g6ql

Dropbox Sign profileRecent Dropbox Sign incidentsAll outages on August 21, 2023Dropbox Sign in August 2023MarkdownJSON