# Dropbox Sign: Some signature requests with group signers are missing fields

> Dropbox Sign status incident “Some signature requests with group signers are missing fields” on 2023-08-21: impact minor (vendor’s label), 3.5 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox-sign/incidents/zk0dfvd9g6ql
Last updated: 2023-08-21T22:35:15Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-08-21 19:04 UTC · Resolved: 2023-08-21 22:35 UTC · Duration: 3.5 h
- Updates: 2 · Affected components: Document signing through Dropbox Sign and Fax, Web - Document signing through Dropbox Sign and Fax, Core - Finished document delivery, Finished document delivery
- [Vendor status page: https://stspg.io/9l2pr1kw4fqr](https://stspg.io/9l2pr1kw4fqr)
- [Company: Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

## Timeline of updates

- **investigating** 2023-08-21 19:04 UTC: We are currently experiencing some issues with group signers and signature requests. Signature requests that do not use the group signer functionality are not impacted. We are actively investigating this and will update the status page as we learn more. Thank you for your patience.
- **resolved** 2023-08-21 22:35 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Dropbox Sign, started 2023-08-21 19:04 UTC, resolved after 3.5 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/dropbox-sign/incidents/zk0dfvd9g6ql
- Citation: Dropbox Sign, “Some signature requests with group signers are missing fields” (2023-08-21 19:04 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox-sign/incidents/zk0dfvd9g6ql (CC BY 4.0).
- Markdown link: `[Dropbox Sign: Some signature requests with group signers are missing fields (2023-08-21)](https://rewindex.com/company/dropbox-sign/incidents/zk0dfvd9g6ql)`


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Canonical: https://rewindex.com/company/dropbox-sign/incidents/zk0dfvd9g6ql · Markdown: https://rewindex.com/company/dropbox-sign/incidents/zk0dfvd9g6ql.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/incidents/zk0dfvd9g6ql · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:24:26.800Z