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Gusto: All customers are experiencing high wait times

Impact: noneStatus: resolvedStarted Resolved (1.1 h)5 updatesSource: stspg.io (opens in new tab)

Affected components: Phone System

Timeline of updates

  1. investigating

    We are currently experiencing high call volume and may experience high hold times.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We are continuing to investigate this issue.

  4. monitoring

    A fix has been implemented and we are monitoring the results.

  5. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Gusto profile · Recent Gusto incidents · Markdown · JSON