# Outages on August 21, 2023 (UTC)

> 38 incidents started on August 21, 2023 (UTC) on the status pages Rewindex archives, 8 labelled major or critical by the vendor (Typeform, Box, Mattermost); 7 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2023-08-21
Last updated: 2023-08-28T12:24:00Z

- Incidents started: 38 (major/critical: 8, other: 30) across 27 vendors
- Still open from earlier days: 7 · Maintenance windows: 15 · Detected outage events: 0
- By vendor impact label: critical 1, major 7, minor 26, none 4
- Previous day with incidents: [2023-08-20](https://rewindex.com/outages/2023-08-20.md) · Next: [2023-08-22](https://rewindex.com/outages/2023-08-22.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Typeform](https://rewindex.com/company/typeform.md) | [Typeform Embed - Unavailable](https://rewindex.com/company/typeform/incidents/jsz92mlb83f0.md) | critical | 2023-08-21 11:18 UTC | 2023-08-21 11:26 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [\[Major\] Customers may have experienced issues using Box Sign](https://rewindex.com/company/box/incidents/7sl69j2lm10w.md) | major | 2023-08-21 01:23 UTC | 2023-08-21 01:23 UTC | resolved |
| [Mattermost](https://rewindex.com/company/mattermost.md) | [Incident with workspace logins](https://rewindex.com/company/mattermost/incidents/fs72cw82p25n.md) | major | 2023-08-21 06:07 UTC | 2023-08-21 07:27 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Investigating issues with accessing some Grafana Instances in prod-eu-west-0](https://rewindex.com/company/grafana-cloud/incidents/fqlzzm2x0x7f.md) | major | 2023-08-21 10:33 UTC | 2023-08-21 11:41 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Experiencing outage in Azure in the East US region](https://rewindex.com/company/confluent/incidents/3c27kcnn82mk.md) | major | 2023-08-21 12:24 UTC | 2023-08-28 17:01 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Xray degraded performance due a database issues](https://rewindex.com/company/jfrog/incidents/cjblbccr6q46.md) | major | 2023-08-21 12:24 UTC | 2023-08-23 08:40 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Connectivity Issue - Mumbai](https://rewindex.com/company/linode-akamai/incidents/kwdb9msrwj79.md) | major | 2023-08-21 16:58 UTC | 2023-08-21 22:05 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Confluent Cloud Metrics are delayed](https://rewindex.com/company/confluent/incidents/4cs56dyprp08.md) | major | 2023-08-21 18:53 UTC | 2023-08-21 22:55 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Global: Xero - customers may be experiencing slowness](https://rewindex.com/company/xero/incidents/px36j8djncwc.md) | minor | 2023-08-21 01:56 UTC | 2023-08-21 03:01 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Connectivity Issue - Some users are stuck in calls](https://rewindex.com/company/aircall/incidents/ynp4zpg0b08z.md) | minor | 2023-08-21 02:06 UTC | 2023-08-21 03:36 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Delays and Failures Provisioning 10DLCs with US Carriers](https://rewindex.com/company/twilio/incidents/z1l3yrlx1hc7.md) | minor | 2023-08-21 03:48 UTC | 2023-08-21 10:56 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Tunisia - Ooredoo](https://rewindex.com/company/sinch/incidents/bwl8xwgkzklt.md) | minor | 2023-08-21 09:29 UTC | 2023-08-22 03:03 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Tunisia SMS - Delivery degradation towards Ooredoo network](https://rewindex.com/company/vonage/incidents/h6tgyfqgxf78.md) | minor | 2023-08-21 09:40 UTC | 2023-08-21 16:08 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Bouygues Telecom Network in France](https://rewindex.com/company/twilio/incidents/pmrzcpzxjt04.md) | minor | 2023-08-21 10:32 UTC | 2023-08-21 12:53 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [France SMS - Delivery Degradation Towards Bouygues Network](https://rewindex.com/company/vonage/incidents/twqhhyqqlmr9.md) | minor | 2023-08-21 10:41 UTC | 2023-08-21 11:18 UTC | resolved |
| [Matillion](https://rewindex.com/company/matillion.md) | [Agents Unable to Schedule in the US Region](https://rewindex.com/company/matillion/incidents/rhcb1vjvpt8r.md) | minor | 2023-08-21 13:30 UTC | 2023-08-21 13:30 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Increased latency on insights application](https://rewindex.com/company/hotjar/incidents/c8mhkbghzp89.md) | minor | 2023-08-21 14:12 UTC | 2023-08-21 15:21 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Slack and Zapier messages are delayed](https://rewindex.com/company/hotjar/incidents/zgj1q2wjmphq.md) | minor | 2023-08-21 14:56 UTC | 2023-08-21 15:38 UTC | resolved |
| [Pitch](https://rewindex.com/company/pitch.md) | [Issues with Icon8 icons](https://rewindex.com/company/pitch/incidents/inci_A42WLIaofixBSh.md) | minor | 2023-08-21 15:53 UTC | 2023-08-21 16:45 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Recurring Tests failing to start](https://rewindex.com/company/snyk/incidents/qd85m7q723xv.md) | minor | 2023-08-21 16:03 UTC | 2023-08-22 10:44 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to CTBC Network In Brazil](https://rewindex.com/company/twilio/incidents/97qk0ywp2j0z.md) | minor | 2023-08-21 16:13 UTC | 2023-08-21 21:32 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Broken Links in Twilio Console When Clicking on a Number in a Messaging Service Sender Pool](https://rewindex.com/company/twilio/incidents/7r1bn7v3g666.md) | minor | 2023-08-21 16:52 UTC | 2023-08-21 20:25 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident with Actions](https://rewindex.com/company/github-copilot/incidents/q8swpy90g6pp.md) | minor | 2023-08-21 17:27 UTC | 2023-08-21 18:41 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident with Actions](https://rewindex.com/company/github/incidents/q8swpy90g6pp.md) | minor | 2023-08-21 17:27 UTC | 2023-08-21 18:41 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Page Down A2P Compliance Report](https://rewindex.com/company/twilio/incidents/lxxmww80ckdc.md) | minor | 2023-08-21 18:32 UTC | 2023-08-21 19:28 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Super SIM Connection Event Delays](https://rewindex.com/company/twilio/incidents/s6yl8qmrz8rf.md) | minor | 2023-08-21 18:43 UTC | 2023-08-21 23:24 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [Some signature requests with group signers are missing fields](https://rewindex.com/company/dropbox-sign/incidents/zk0dfvd9g6ql.md) | minor | 2023-08-21 19:04 UTC | 2023-08-21 22:35 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Inconsistent metrics for some users in Oregon](https://rewindex.com/company/render/incidents/vfhlmdxwg1vl.md) | minor | 2023-08-21 19:30 UTC | 2023-08-21 20:32 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [Some customers are not receiving their Multi-factor Authentication code](https://rewindex.com/company/quickbooks-online/incidents/17659qtxyskx.md) | minor | 2023-08-21 19:47 UTC | 2023-08-21 20:25 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/3stbr5yy8mnr.md) | minor | 2023-08-21 20:25 UTC | 2023-08-21 22:03 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [Malformed tracking links on Campaign Sends via Automations](https://rewindex.com/company/activecampaign/incidents/phdkk87w7snl.md) | minor | 2023-08-21 20:40 UTC | 2023-08-21 22:48 UTC | resolved |
| [Vanta](https://rewindex.com/company/vanta.md) | [Larger customers may run into errors with People page, Access page, and Identity Provider group imports.](https://rewindex.com/company/vanta/incidents/l2vxn56gj57r.md) | minor | 2023-08-21 21:08 UTC | 2023-08-21 21:36 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Twilio.com Blogs, Documentation, and CodeExhange are Not Accessible](https://rewindex.com/company/twilio/incidents/nz8pl62w7yb1.md) | minor | 2023-08-21 21:09 UTC | 2023-08-22 00:19 UTC | resolved |
| [Keeper](https://rewindex.com/company/keeper.md) | [Firefox extension update 16.6.2 - Resolved](https://rewindex.com/company/keeper/incidents/twr1hg53bpps.md) | minor | 2023-08-21 22:16 UTC | 2023-08-24 11:08 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Site US7 - Connectivity issues](https://rewindex.com/company/sinch/incidents/x547wq9vck2g.md) | none | 2023-08-21 05:30 UTC | 2023-08-21 05:30 UTC | resolved |
| [Gusto](https://rewindex.com/company/gusto.md) | [All customers are experiencing high wait times](https://rewindex.com/company/gusto/incidents/mzq9ny2wkgk8.md) | none | 2023-08-21 15:51 UTC | 2023-08-21 16:53 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [V2 Voice Network Incident](https://rewindex.com/company/bandwidth/incidents/wnsln5jz88j5.md) | none | 2023-08-21 18:30 UTC | 2023-08-21 18:30 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delays in SFTP file ingestion.](https://rewindex.com/company/klaviyo/incidents/3nyrkhpy1mc4.md) | none | 2023-08-21 22:07 UTC | 2023-08-21 23:02 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DBAAS\] Action stuck on FR-Par-1](https://rewindex.com/company/scaleway/incidents/mb8rgd9k7089.md) | minor | 2023-08-16 14:32 UTC | 2023-09-04 10:20 UTC | resolved |
| [Keeper](https://rewindex.com/company/keeper.md) | [Firefox browser extension issue with 16.6.0](https://rewindex.com/company/keeper/incidents/gw47npvxh6pn.md) | minor | 2023-08-16 18:24 UTC | 2023-08-21 12:19 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Service Issue in Platform : Messages API](https://rewindex.com/company/vonage/incidents/vdyw94tvxpn3.md) | minor | 2023-08-17 12:35 UTC | 2023-08-23 15:13 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Some Datadog metrics are missing for Postgres databases](https://rewindex.com/company/render/incidents/vmtk5lc485b7.md) | minor | 2023-08-17 16:26 UTC | 2023-08-24 22:32 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [WhatsApp Registration and Template Status Issues](https://rewindex.com/company/twilio/incidents/8vbptpk5dy7p.md) | minor | 2023-08-17 17:34 UTC | 2023-08-23 06:35 UTC | resolved |
| [Akamai](https://rewindex.com/company/akamai.md) | [Edge Delivery issues in North America](https://rewindex.com/company/akamai/incidents/jfjr19vjlb3l.md) | minor | 2023-08-17 18:20 UTC | 2023-08-21 16:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to and from Cell C Network in South Africa via Domestic Longcodes](https://rewindex.com/company/twilio/incidents/tjnpnd91kvpm.md) | minor | 2023-08-20 21:38 UTC | 2023-08-22 01:14 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Heap](https://rewindex.com/company/heap.md) | [\[Scheduled\] Routine infrastructure maintenance](https://rewindex.com/company/heap/incidents/mrhmx1xg26x1.md) | maintenance | 2023-08-21 02:00 UTC | 2023-08-21 06:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/dpdhln7fkk50.md) | maintenance | 2023-08-21 06:00 UTC | 2023-08-21 10:01 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [\[Scheduled\] Planned Cloud Maintenance on Azure Australia East](https://rewindex.com/company/jfrog/incidents/blywvv6bccv9.md) | maintenance | 2023-08-21 07:00 UTC | 2023-08-21 22:00 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [\[Scheduled\] Planned Cloud Maintenance on Azure East Asia](https://rewindex.com/company/jfrog/incidents/0gf6qbvdl6nx.md) | maintenance | 2023-08-21 09:01 UTC | 2023-08-22 00:02 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Voice Maintenance - Singapore](https://rewindex.com/company/bandwidth/incidents/3n10kysywz09.md) | maintenance | 2023-08-21 12:00 UTC | 2023-08-21 13:01 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [\[Scheduled\] US-05 Database Maintenance](https://rewindex.com/company/braze/incidents/38bmhz2tlv89.md) | maintenance | 2023-08-21 16:02 UTC | 2023-08-21 17:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Indonesia SMS Carrier Maintenance - H3G](https://rewindex.com/company/twilio/incidents/wk6f9q6mq927.md) | maintenance | 2023-08-21 17:00 UTC | 2023-08-21 21:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Indonesia SMS - Planned maintenance affecting PT Hutchison 3 Indonesia](https://rewindex.com/company/vonage/incidents/89hygjrvd7qm.md) | maintenance | 2023-08-21 17:00 UTC | 2023-08-21 21:00 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [\[Scheduled\] EU-02 Database Maintenance](https://rewindex.com/company/braze/incidents/pmqph68pzhdr.md) | maintenance | 2023-08-21 19:00 UTC | 2023-08-21 20:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Russia SMS - Planned maintenance affecting Tele2](https://rewindex.com/company/vonage/incidents/vh4708h265b3.md) | maintenance | 2023-08-21 20:00 UTC | 2023-08-22 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline](https://rewindex.com/company/twilio/incidents/wrc6v8bpdpnc.md) | maintenance | 2023-08-21 21:00 UTC | 2023-08-22 00:02 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [\[Scheduled\] Planned Cloud Maintenance on Azure Canada Central](https://rewindex.com/company/jfrog/incidents/xgls2hc8dvxl.md) | maintenance | 2023-08-21 21:00 UTC | 2023-08-22 12:00 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [\[Scheduled\] Planned Cloud Maintenance on Azure US East](https://rewindex.com/company/jfrog/incidents/gmb8l2dpykz3.md) | maintenance | 2023-08-21 21:00 UTC | 2023-08-22 12:00 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [\[Scheduled\] Scheduled maintenance](https://rewindex.com/company/lever/incidents/1yd6d3r5fqp2.md) | maintenance | 2023-08-21 23:00 UTC | 2023-08-22 01:00 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [\[Scheduled\] US-02 Database Maintenance](https://rewindex.com/company/braze/incidents/gb85x8tfd9ly.md) | maintenance | 2023-08-21 23:00 UTC | 2023-08-22 00:01 UTC | resolved |

## Cite this

38 vendor-reported incidents started on 2023-08-21 (UTC) across 27 vendors, 8 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2023-08-21
- Citation: Rewindex daily outage roundup, “Outages on August 21, 2023” (2023-08-21 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2023-08-21 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on August 21, 2023 (2023-08-21)](https://rewindex.com/outages/2023-08-21)`


---
Canonical: https://rewindex.com/outages/2023-08-21 · Markdown: https://rewindex.com/outages/2023-08-21.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:55:51.347Z