rewindex

CompaniesQuickBooks OnlineIncidents

QuickBooks Online: Some customers can't run payroll for commission-only employees

MinorStatus: resolvedStarted Resolved (45 min)1 updatestatus.quickbooks.intuit.com (opens in new tab)

Timeline of updates

  1. resolved

    The issue where QBO Payroll customers were unable to run payroll for commissions only employees has been fixed. We appreciate your patience as we worked to resolve this issue.

From QuickBooks Online’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.quickbooks.intuit.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by QuickBooks Online, started 2023-07-18 17:23 UTC, resolved after 45 min, 1 update(s).

Title
Some customers can't run payroll for commission-only employees
Vendor
QuickBooks Online
Date
URL
https://rewindex.com/company/quickbooks-online/incidents/62lsfrfvllnp

QuickBooks Online profileRecent QuickBooks Online incidentsAll outages on July 18, 2023QuickBooks Online in July 2023MarkdownJSON