# BigCommerce in July 2023: incidents, uptime and changes

> BigCommerce in July 2023: 7 incidents on its status page (3 major or critical), 99.40% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2023/07
Last updated: 2023-08-01T00:00:00Z

- Incidents posted: 7 (major/critical: 3) · Maintenance: 0
- By vendor impact label: major 3, minor 4
- Uptime (vendor-reported): 99.40% free of major/critical incidents, 97.83% free of any incident; outage time 4 h 27 min, incident time 16 h 7 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2023](https://rewindex.com/company/bigcommerce/2023/06.md) · Next: [August 2023](https://rewindex.com/company/bigcommerce/2023/08.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue accessing Blogs via control panel and API](https://rewindex.com/company/bigcommerce/incidents/gj8kz8k6hv8d.md) | major | 2023-07-13 23:01 UTC | 2023-07-14 01:02 UTC | 2.0 h | resolved |
| [Unable to install applications](https://rewindex.com/company/bigcommerce/incidents/cngdfxzyztxx.md) | major | 2023-07-20 18:23 UTC | 2023-07-20 20:08 UTC | 1.8 h | resolved |
| [Issue accessing the B2B Edition application](https://rewindex.com/company/bigcommerce/incidents/fj3zl8w39nkk.md) | major | 2023-07-25 13:56 UTC | 2023-07-25 14:37 UTC | 41 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue accessing Blogs via control panel and API](https://rewindex.com/company/bigcommerce/incidents/gj8kz8k6hv8d.md) | major | 2023-07-13 23:01 UTC | 2023-07-14 01:02 UTC | 2.0 h | resolved |
| [Indexing delays on a subset of stores](https://rewindex.com/company/bigcommerce/incidents/5t04tcvf4hz7.md) | minor | 2023-07-14 09:23 UTC | 2023-07-14 11:49 UTC | 2.4 h | resolved |
| [Unable to install applications](https://rewindex.com/company/bigcommerce/incidents/cngdfxzyztxx.md) | major | 2023-07-20 18:23 UTC | 2023-07-20 20:08 UTC | 1.8 h | resolved |
| [Issue with accessing Account Dashboard](https://rewindex.com/company/bigcommerce/incidents/gc5wgpxb6zdf.md) | minor | 2023-07-25 13:51 UTC | 2023-07-25 21:14 UTC | 7.4 h | resolved |
| [Issue accessing the B2B Edition application](https://rewindex.com/company/bigcommerce/incidents/fj3zl8w39nkk.md) | major | 2023-07-25 13:56 UTC | 2023-07-25 14:37 UTC | 41 min | resolved |
| [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/b1z0gd26h8mp.md) | minor | 2023-07-26 17:57 UTC | 2023-07-26 18:18 UTC | 21 min | resolved |
| [Issue updating product inventory in the Control Panel](https://rewindex.com/company/bigcommerce/incidents/2471zxmd48gr.md) | minor | 2023-07-28 19:17 UTC | 2023-07-28 21:28 UTC | 2.2 h | resolved |

## Cite this

BigCommerce posted 7 status incidents in July 2023 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2023/07
- Citation: BigCommerce, “BigCommerce in July 2023” (2023-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2023/07 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in July 2023 (2023-07-01)](https://rewindex.com/company/bigcommerce/2023/07)`


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Canonical: https://rewindex.com/company/bigcommerce/2023/07 · Markdown: https://rewindex.com/company/bigcommerce/2023/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:01:30.086Z