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Metabase Cloud: Google SSO bug affecting LATAM customers

MinorStatus: resolvedStarted Resolved (6.1 h)2 updatesstspg.io (opens in new tab)

Affected components: Metabase Cloud Platform

Timeline of updates

  1. investigating

    We are aware of an issue in Google identity services that's affecting our customers in LATAM. If you're running Metabase self hosted or in our Cloud and have Google SSO enabled, you'll see an error on the login screen that won't let you access the product. We will keep monitoring the situation as we expect that it should be fixed soon.

  2. resolved

    We've built and pushed new release artifacts to ship to our cloud and self hosted users who are facing this issue. Please refer to our website, Dockerhub or Github releases site to pull the new artifact that will solve this issue. Our Cloud instances will be upgraded as soon as we can in order to normalize the service.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Metabase Cloud, started 2023-07-24 19:30 UTC, resolved after 6.1 h, 2 update(s).

Title
Google SSO bug affecting LATAM customers
Vendor
Metabase Cloud
Date
URL
https://rewindex.com/company/metabase-cloud/incidents/6cqvpmgk1qvn

Metabase Cloud profileRecent Metabase Cloud incidentsAll outages on July 24, 2023Metabase Cloud in July 2023MarkdownJSON