# Twilio in July 2023: incidents, uptime and changes

> Twilio in July 2023: 125 incidents on its status page (1 major or critical), 99.45% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Twilio’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/twilio/2023/07
Last updated: 2023-08-01T04:55:00Z

- Incidents posted: 125 (major/critical: 1) · Maintenance: 108
- By vendor impact label: major 1, minor 107, none 17
- Uptime (vendor-reported): 99.45% free of major/critical incidents, 18.11% free of any incident; outage time 4 h 4 min, incident time 25.4 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2023](https://rewindex.com/company/twilio/2023/06.md) · Next: [August 2023](https://rewindex.com/company/twilio/2023/08.md) · [All months](https://rewindex.com/company/twilio/reports.md) · [Twilio](https://rewindex.com/company/twilio.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Geo-Permission Issues on Messaging Channels](https://rewindex.com/company/twilio/incidents/gdjrl28crdj9.md) | major | 2023-07-10 14:17 UTC | 2023-07-10 18:21 UTC | 4.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [SMS Delivery Delays and Failures to MTN Zambia](https://rewindex.com/company/twilio/incidents/m55pfgcwcq0g.md) | minor | 2023-07-01 10:43 UTC | 2023-07-02 20:28 UTC | 34 h | resolved |
| [SMS Delivery Delays to Indosat Network in Indonesia](https://rewindex.com/company/twilio/incidents/z19tgkpbp9f3.md) | minor | 2023-07-01 11:02 UTC | 2023-07-01 14:38 UTC | 3.6 h | resolved |
| [MMS Delivery Delays to AT&T in the US From a Subset of Shortcodes](https://rewindex.com/company/twilio/incidents/k607cwmntzvn.md) | minor | 2023-07-01 16:21 UTC | 2023-07-02 01:26 UTC | 9.1 h | resolved |
| [SMS Delivery Delays to Claro Brazil](https://rewindex.com/company/twilio/incidents/y837p748mypm.md) | minor | 2023-07-01 16:26 UTC | 2023-07-02 09:25 UTC | 17 h | resolved |
| [Connectivity Lost on 3.55% of Super SIM Devices](https://rewindex.com/company/twilio/incidents/xfp8p2vb5pc5.md) | minor | 2023-07-01 21:05 UTC | 2023-07-01 22:55 UTC | 1.8 h | resolved |
| [SMS Delivery Delays to Telesur Network in Suriname](https://rewindex.com/company/twilio/incidents/dq301c3xdp97.md) | minor | 2023-07-02 13:51 UTC | 2023-07-02 18:40 UTC | 4.8 h | resolved |
| [SMS Delivery Delays To Orange Network In Cameroon](https://rewindex.com/company/twilio/incidents/xj4wnc45djvp.md) | minor | 2023-07-02 22:53 UTC | 2023-07-03 21:57 UTC | 23 h | resolved |
| [SMS Delivery Delays To Altan Redes Network In Mexico](https://rewindex.com/company/twilio/incidents/pnsnvpkw32rs.md) | minor | 2023-07-03 00:25 UTC | 2023-07-03 05:02 UTC | 4.6 h | resolved |
| [SMS Delivery Delays to Jersey Telecom Network in Jersey](https://rewindex.com/company/twilio/incidents/zggy3zc127sm.md) | minor | 2023-07-03 06:03 UTC | 2023-07-03 09:44 UTC | 3.7 h | resolved |
| [Inbound Call Failures to Spain Phone Numbers](https://rewindex.com/company/twilio/incidents/c2nttgc8gyb4.md) | minor | 2023-07-03 10:14 UTC | 2023-07-03 14:31 UTC | 4.3 h | resolved |
| [SMS Delivery Delays to a Subset of Twilio France Phone Numbers](https://rewindex.com/company/twilio/incidents/pg7mtbzk7lq1.md) | minor | 2023-07-03 13:29 UTC | 2023-07-03 16:22 UTC | 2.9 h | resolved |
| [On Call Engineers Are Investigating an Issue With Voice Overbilling for Use of Agent Conference](https://rewindex.com/company/twilio/incidents/v2jf4wc0s2gm.md) | minor | 2023-07-03 15:38 UTC | 2023-07-03 15:47 UTC | 9 min | resolved |
| [SMS Delivery Delays to Brazil CTBC Network](https://rewindex.com/company/twilio/incidents/1kp07373fnwk.md) | minor | 2023-07-03 15:52 UTC | 2023-07-03 19:15 UTC | 3.4 h | resolved |
| [Issue With Twilio's Status Page Portal where the Internet of Things Section Was Removed](https://rewindex.com/company/twilio/incidents/h10f0sqw6j06.md) | minor | 2023-07-04 05:56 UTC | 2023-07-04 21:34 UTC | 16 h | resolved |
| [MMS Delivery Delays or Failures From US Subscribers to a Subset of Twilio's Short Codes](https://rewindex.com/company/twilio/incidents/mtncw592t3zc.md) | minor | 2023-07-04 20:05 UTC | 2023-07-05 21:36 UTC | 26 h | resolved |
| [Outbound SMS Delivery Delays to Vodafone Network in Ghana](https://rewindex.com/company/twilio/incidents/5h08b3tpwxs1.md) | minor | 2023-07-05 07:28 UTC | 2023-07-05 11:44 UTC | 4.3 h | resolved |
| [Automated Alert: Minimal Customer Impact](https://rewindex.com/company/twilio/incidents/v18gxs3d4w4y.md) | none | 2023-07-05 15:35 UTC | 2023-07-05 15:53 UTC | 18 min | resolved |
| [TLS Based Connection Error in lookups.twilio.com Endpoint](https://rewindex.com/company/twilio/incidents/qt4syh244cg2.md) | none | 2023-07-05 17:15 UTC | 2023-07-05 17:15 UTC | 0 min | resolved |
| [SMS Delivery Delays to Fastweb and Wind Tre Networks in Italy](https://rewindex.com/company/twilio/incidents/h1ql77f2sgm0.md) | minor | 2023-07-06 08:37 UTC | 2023-07-06 19:46 UTC | 11 h | resolved |
| [Errors with Debugger](https://rewindex.com/company/twilio/incidents/67qfqxq999h6.md) | minor | 2023-07-06 09:08 UTC | 2023-07-06 09:34 UTC | 26 min | resolved |
| [SMS Delivery Delays to Multiple Networks in Turkey](https://rewindex.com/company/twilio/incidents/v4zckh80mz6n.md) | minor | 2023-07-06 14:57 UTC | 2023-07-06 15:05 UTC | 8 min | resolved |
| [SMS / MMS Delivery Delays to and From AT&T Network in the US for a Subset of Short Codes and Toll Free Numbers](https://rewindex.com/company/twilio/incidents/t44ngh3hvtjl.md) | minor | 2023-07-06 16:32 UTC | 2023-07-06 19:35 UTC | 3.0 h | resolved |
| [SMS Delivery Delays to Maroc Telecom Network in Morocco](https://rewindex.com/company/twilio/incidents/w3jzgmtk7rc9.md) | minor | 2023-07-06 22:56 UTC | 2023-07-07 02:04 UTC | 3.1 h | resolved |
| [Outbound SMS delivery delays to MTN Network in South Africa](https://rewindex.com/company/twilio/incidents/f1htm637c3yw.md) | minor | 2023-07-07 07:56 UTC | 2023-07-07 10:27 UTC | 2.5 h | resolved |
| [Inbound Call Failures to a subset of Twilio Bulgaria Phone Numbers](https://rewindex.com/company/twilio/incidents/vcqdl7xlqnkx.md) | minor | 2023-07-07 10:05 UTC | 2023-07-07 12:38 UTC | 2.5 h | resolved |
| [SMS Delivery Delays and Failure to Bakcell Network in Azerbaijan](https://rewindex.com/company/twilio/incidents/93yt3kc1dv8t.md) | minor | 2023-07-07 13:10 UTC | 2023-07-07 18:10 UTC | 5.0 h | resolved |
| [Inbound Call Failures to Twilio Trinidad and Tobago Phone Numbers](https://rewindex.com/company/twilio/incidents/lldkpnsqlshr.md) | minor | 2023-07-07 14:07 UTC | 2023-07-13 00:24 UTC | 5 d | resolved |
| [Issue With User Signup Form Returns a Redirection Error 504 Server Error](https://rewindex.com/company/twilio/incidents/nyw460kn7glc.md) | none | 2023-07-07 15:48 UTC | 2023-07-07 16:00 UTC | 12 min | resolved |
| [SMS Delivery Delay to Glo Mobile Network in Nigeria](https://rewindex.com/company/twilio/incidents/wjb1hkdj9yb0.md) | minor | 2023-07-08 06:11 UTC | 2023-07-08 09:56 UTC | 3.8 h | resolved |
| [On Call Engineers are Investigating a delay in deletion of Message resources](https://rewindex.com/company/twilio/incidents/t1qnk9cx5ny6.md) | minor | 2023-07-09 19:02 UTC | 2023-07-09 19:24 UTC | 22 min | resolved |
| [SMS Delivery Delays to CTBC Network in Brazil](https://rewindex.com/company/twilio/incidents/bg6p8kclg80x.md) | minor | 2023-07-10 12:50 UTC | 2023-07-10 17:18 UTC | 4.5 h | resolved |
| [Geo-Permission Issues on Messaging Channels](https://rewindex.com/company/twilio/incidents/gdjrl28crdj9.md) | major | 2023-07-10 14:17 UTC | 2023-07-10 18:21 UTC | 4.1 h | resolved |
| [SMS Delivery Delays to a Subset of Twilio Chile Phone Numbers](https://rewindex.com/company/twilio/incidents/8f5xxr6kfl6x.md) | minor | 2023-07-10 16:17 UTC | 2023-07-10 17:51 UTC | 1.6 h | resolved |
| [Inbound Messaging Loop Protection was Degraded](https://rewindex.com/company/twilio/incidents/hdqtxtwtfwzn.md) | none | 2023-07-11 07:33 UTC | 2023-07-11 07:33 UTC | 0 min | resolved |
| [Issues with data in Flex Insights Historical Reporting](https://rewindex.com/company/twilio/incidents/9kh0l7wr9540.md) | minor | 2023-07-11 09:07 UTC | 2023-07-12 01:47 UTC | 17 h | resolved |
| [Inbound Call Failures to a Subset of Twilio South African Phone Numbers](https://rewindex.com/company/twilio/incidents/rfzr3wh5m1j3.md) | minor | 2023-07-11 10:49 UTC | 2023-07-11 13:50 UTC | 3.0 h | resolved |
| [Increased rate of 500 errors on Conversations product](https://rewindex.com/company/twilio/incidents/9xldqf9f8wvt.md) | none | 2023-07-11 13:38 UTC | 2023-07-11 13:38 UTC | 0 min | resolved |
| [Multiple APIs Were Degraded for Super SIM Product](https://rewindex.com/company/twilio/incidents/2gbwv1bn37yt.md) | none | 2023-07-11 14:51 UTC | 2023-07-11 15:19 UTC | 28 min | resolved |
| [SMS Delivery Delays to Small Networks In USA Over A Subset Of Shortcodes](https://rewindex.com/company/twilio/incidents/v8tjqml9s3lj.md) | minor | 2023-07-11 17:10 UTC | 2023-07-11 20:04 UTC | 2.9 h | resolved |
| [Potential Issue With Verizon Traffic Billed as Standard Long Code Traffic](https://rewindex.com/company/twilio/incidents/fvsfdphyr8dr.md) | minor | 2023-07-11 21:35 UTC | 2023-07-11 23:19 UTC | 1.7 h | resolved |
| [MMS Delivery Delays to AT&T in the US From a Subset of Shortcodes](https://rewindex.com/company/twilio/incidents/gdk6tznmk337.md) | minor | 2023-07-11 23:37 UTC | 2023-07-12 04:17 UTC | 4.7 h | resolved |
| [Automated Alert: Inbound Call Issue to a Subset UK Numbers With Minimal Customer Impact](https://rewindex.com/company/twilio/incidents/9tx3jmnydtjj.md) | none | 2023-07-12 16:23 UTC | 2023-07-12 16:36 UTC | 13 min | resolved |
| [MMS Delivery Delays to AT&T in the US From a Subset of Shortcodes](https://rewindex.com/company/twilio/incidents/4zbn03k2tjws.md) | minor | 2023-07-12 17:48 UTC | 2023-07-12 23:19 UTC | 5.5 h | resolved |
| [Code Exchange affected](https://rewindex.com/company/twilio/incidents/2xmnjg3h87pn.md) | none | 2023-07-12 19:21 UTC | 2023-07-12 19:21 UTC | 0 min | resolved |
| [SMS and MMS Delivery Delays To Verizon US via Toll Free Numbers](https://rewindex.com/company/twilio/incidents/mzbqf1y442jy.md) | minor | 2023-07-12 23:30 UTC | 2023-07-13 03:47 UTC | 4.3 h | resolved |
| [SMS Delivery Reports Delay to AT&T US Over Subset of Shortcodes](https://rewindex.com/company/twilio/incidents/rh67jmhtfx66.md) | minor | 2023-07-12 23:50 UTC | 2023-07-13 23:57 UTC | 24 h | resolved |
| [Conversations Customers Facing Errors on Console when no Default Service Exists for Them](https://rewindex.com/company/twilio/incidents/8l6nspv3d97n.md) | minor | 2023-07-13 07:40 UTC | 2023-07-13 11:10 UTC | 3.5 h | resolved |
| [Account Management and Public Pricing Operations High Latency/Error Rates](https://rewindex.com/company/twilio/incidents/jjg26pvpwyl3.md) | minor | 2023-07-13 08:15 UTC | 2023-07-13 10:01 UTC | 1.8 h | resolved |
| [SMS Delivery Delays Issue to South Africa Vodacom Network](https://rewindex.com/company/twilio/incidents/yc7862g4mwxn.md) | minor | 2023-07-13 14:32 UTC | 2023-07-14 06:22 UTC | 16 h | resolved |
| [Automated Alert: Minimal Customer Impact](https://rewindex.com/company/twilio/incidents/ntplwjythkwg.md) | none | 2023-07-13 16:31 UTC | 2023-07-13 16:58 UTC | 27 min | resolved |
| [MMS Delivery Delays Issue to AT&T in the US From a Subset of Shortcodes](https://rewindex.com/company/twilio/incidents/1111jjd83l9t.md) | minor | 2023-07-13 16:45 UTC | 2023-07-14 04:47 UTC | 12 h | resolved |
| [SMS Delivery Failures to Africell Network in Sierra Leone](https://rewindex.com/company/twilio/incidents/983ftd8w4k7d.md) | minor | 2023-07-13 21:26 UTC | 2023-07-14 02:09 UTC | 4.7 h | resolved |
| [SMS Delivery Delays to Multiple South African Networks Using Domestic Long Codes](https://rewindex.com/company/twilio/incidents/b2jlbwstl42x.md) | minor | 2023-07-14 09:22 UTC | 2023-07-14 11:57 UTC | 2.6 h | resolved |
| [SMS Delivery Delays to MTS Network in Belarus](https://rewindex.com/company/twilio/incidents/l2628b3wgnft.md) | minor | 2023-07-14 10:30 UTC | 2023-07-14 13:15 UTC | 2.8 h | resolved |
| [SMS Delivery Delays Issue to Brazilian Multiple Networks](https://rewindex.com/company/twilio/incidents/fmkq74m67mcs.md) | minor | 2023-07-14 14:34 UTC | 2023-07-14 19:26 UTC | 4.9 h | resolved |
| [SMS Delivery Delays to Phoenix Network in Ukraine](https://rewindex.com/company/twilio/incidents/0d43mgnh6k6c.md) | minor | 2023-07-14 14:45 UTC | 2023-07-15 01:20 UTC | 11 h | resolved |
| [MMS Delivery Delays to AT&T US Over Subset of Shortcodes](https://rewindex.com/company/twilio/incidents/2c64vy2rdpm4.md) | minor | 2023-07-14 17:14 UTC | 2023-07-14 23:25 UTC | 6.2 h | resolved |
| [SMS Delivery Delays to Mexico From Registered Sender Ids](https://rewindex.com/company/twilio/incidents/zfgmfqnj4gj1.md) | minor | 2023-07-14 20:08 UTC | 2023-07-15 00:54 UTC | 4.8 h | resolved |
| [Delays and Failures Provisioning 10DLCs with US Carriers](https://rewindex.com/company/twilio/incidents/gp1nh4qj0ft6.md) | minor | 2023-07-15 00:40 UTC | 2023-07-15 02:13 UTC | 1.6 h | resolved |
| [SMS Delivery Delays to VT Network in Russian Federation](https://rewindex.com/company/twilio/incidents/x7ywdc5crt8p.md) | minor | 2023-07-16 02:57 UTC | 2023-07-16 14:02 UTC | 11 h | resolved |
| [SMS Delivery Delays to Phoenix Network in Ukraine](https://rewindex.com/company/twilio/incidents/h99sr7l6f4jc.md) | minor | 2023-07-16 03:20 UTC | 2023-07-16 22:15 UTC | 19 h | resolved |
| [SMS Delivery Delays to KTK Telecom in Russia](https://rewindex.com/company/twilio/incidents/98jd1p5fp2t7.md) | minor | 2023-07-17 02:51 UTC | 2023-07-17 19:22 UTC | 17 h | resolved |
| [SMS Delivery Delays to Orange Network in Burkina Faso](https://rewindex.com/company/twilio/incidents/vr98z9wpt097.md) | minor | 2023-07-17 11:15 UTC | 2023-07-18 03:42 UTC | 16 h | resolved |
| [Inbound Call Failures to Brazil Phone Numbers](https://rewindex.com/company/twilio/incidents/9mnl2jlvh9bn.md) | minor | 2023-07-17 13:11 UTC | 2023-07-17 16:11 UTC | 3.0 h | resolved |
| [5xx Errors When Creating Verifications](https://rewindex.com/company/twilio/incidents/mcsq059r7lr6.md) | none | 2023-07-17 13:43 UTC | 2023-07-17 13:43 UTC | 0 min | resolved |
| [5xx Errors Caused Impact Across Conversations, Verify and Sync](https://rewindex.com/company/twilio/incidents/5n12j2j181bx.md) | none | 2023-07-17 16:00 UTC | 2023-07-17 16:00 UTC | 0 min | resolved |
| [Verification Errors for German Customers During Signup](https://rewindex.com/company/twilio/incidents/yy9jvc0mljv6.md) | minor | 2023-07-17 19:01 UTC | 2023-07-20 15:25 UTC | 3 d | resolved |
| [500 Errors When Using Lookup](https://rewindex.com/company/twilio/incidents/76lbl9z18qqj.md) | none | 2023-07-17 19:03 UTC | 2023-07-17 19:40 UTC | 37 min | resolved |
| [500 Error When Fetching Voice Recordings via the API](https://rewindex.com/company/twilio/incidents/kl28s6kmx5zl.md) | none | 2023-07-17 19:34 UTC | 2023-07-17 19:34 UTC | 0 min | resolved |
| [SMS Delivery Failures to Vinaphone Network in Vietnam](https://rewindex.com/company/twilio/incidents/jw1l44nrgvgl.md) | minor | 2023-07-17 21:54 UTC | 2023-07-18 12:18 UTC | 14 h | resolved |
| [SMS Delivery Delays to Ooredoo (Wataniya) Network in Palestine](https://rewindex.com/company/twilio/incidents/tj8s96w3xrh5.md) | minor | 2023-07-18 01:28 UTC | 2023-07-18 10:57 UTC | 9.5 h | resolved |
| [Push Notification Failures When Using Conversations](https://rewindex.com/company/twilio/incidents/c9qczfr519rr.md) | minor | 2023-07-18 04:29 UTC | 2023-07-18 06:40 UTC | 2.2 h | resolved |
| [Authy Desktop for Windows Version 2.4.0 Crashes for Some Users](https://rewindex.com/company/twilio/incidents/xdnbc1rjp8d9.md) | minor | 2023-07-18 05:01 UTC | 2023-07-18 08:15 UTC | 3.2 h | resolved |
| [SMS Delivery Delays to Telenor Network in Pakistan](https://rewindex.com/company/twilio/incidents/8sss7jnsvdmv.md) | minor | 2023-07-18 08:58 UTC | 2023-07-18 12:29 UTC | 3.5 h | resolved |
| [SMS Delivery Delays to Orange Network in France](https://rewindex.com/company/twilio/incidents/790y4mkm4mx7.md) | minor | 2023-07-18 09:21 UTC | 2023-07-18 12:12 UTC | 2.9 h | resolved |
| [SMS Delivery Delays to MTN Network in Sudan](https://rewindex.com/company/twilio/incidents/x6qwyp2tvzc8.md) | minor | 2023-07-18 13:07 UTC | 2023-07-18 23:21 UTC | 10 h | resolved |
| [SMS Message Delivery Delays to Econet Network in Zimbabwe](https://rewindex.com/company/twilio/incidents/dgpnwgwhkdkr.md) | minor | 2023-07-18 13:30 UTC | 2023-07-19 15:30 UTC | 26 h | resolved |
| [SMS Delivery Delays to Expresso Network in Senegal](https://rewindex.com/company/twilio/incidents/pmcs90gtc9m9.md) | minor | 2023-07-18 18:56 UTC | 2023-07-19 00:58 UTC | 6.0 h | resolved |
| [SMS Delivery Delays and Failures to Mobilis Network in Algeria](https://rewindex.com/company/twilio/incidents/7jqpqr98n3mh.md) | minor | 2023-07-19 00:48 UTC | 2023-07-19 03:49 UTC | 3.0 h | resolved |
| [SMS Delivery Delays to Mobilis Algeria](https://rewindex.com/company/twilio/incidents/c0r0bg410xsp.md) | minor | 2023-07-19 10:19 UTC | 2023-07-19 12:37 UTC | 2.3 h | resolved |
| [Stuck Tasks in TeamsView](https://rewindex.com/company/twilio/incidents/qrw965kdtwcl.md) | minor | 2023-07-19 15:11 UTC | 2023-07-19 22:44 UTC | 7.5 h | resolved |
| [WhatsApp is Down](https://rewindex.com/company/twilio/incidents/ftbkgp79r8h1.md) | none | 2023-07-19 20:49 UTC | 2023-07-20 03:28 UTC | 6.7 h | resolved |
| [IoT Customers Who Do Not Need to Link Their Twilio Account to a KORE Account Yet Unable to Access SIMs on Subaccounts](https://rewindex.com/company/twilio/incidents/2p7pt3ctkd1y.md) | minor | 2023-07-19 21:58 UTC | 2023-07-19 22:46 UTC | 48 min | resolved |
| [SMS Delivery Delays To M1 Network In Singapore](https://rewindex.com/company/twilio/incidents/2tsfyl05tf8v.md) | minor | 2023-07-20 04:01 UTC | 2023-07-20 06:38 UTC | 2.6 h | resolved |
| [MMS Delivery Delays to AT&T Over a Subset of Short-Codes in the US](https://rewindex.com/company/twilio/incidents/jbrp0n7sg3wb.md) | minor | 2023-07-20 17:05 UTC | 2023-07-20 19:48 UTC | 2.7 h | resolved |
| [Onboard Hosted Number Failures](https://rewindex.com/company/twilio/incidents/tmxxxtgcpd0x.md) | minor | 2023-07-20 19:00 UTC | 2023-07-20 22:17 UTC | 3.3 h | resolved |
| [Intermittent Page Load Failures for Twilio Console](https://rewindex.com/company/twilio/incidents/p0jzt8whws74.md) | minor | 2023-07-20 20:06 UTC | 2023-07-20 23:08 UTC | 3.0 h | resolved |
| [SMS Delivery Delays to Glo Network in Nigeria](https://rewindex.com/company/twilio/incidents/rqcn5dfwfrdy.md) | minor | 2023-07-21 13:19 UTC | 2023-07-21 18:44 UTC | 5.4 h | resolved |
| [SMS Delivery Delays to AT&T in the US Over a Subset of Long Codes](https://rewindex.com/company/twilio/incidents/gbc07d9dj3vw.md) | minor | 2023-07-21 16:56 UTC | 2023-07-21 19:39 UTC | 2.7 h | resolved |
| [SMS Delivery Delays to Altan Redes Network in Mexico](https://rewindex.com/company/twilio/incidents/y6g3h2hky6mv.md) | minor | 2023-07-21 18:40 UTC | 2023-07-21 23:22 UTC | 4.7 h | resolved |
| [SMS Delivery Delays to MTN Network in Ghana](https://rewindex.com/company/twilio/incidents/z675jnwrdz10.md) | minor | 2023-07-21 22:23 UTC | 2023-07-22 12:10 UTC | 14 h | resolved |
| [MMS Delivery Delay To T-Mobile Network In United States Over A Subset Of Long Code](https://rewindex.com/company/twilio/incidents/br1c3q0w3rv0.md) | minor | 2023-07-22 03:17 UTC | 2023-07-22 11:44 UTC | 8.4 h | resolved |
| [SMS Delivery Delays to Zain Network in Sudan](https://rewindex.com/company/twilio/incidents/wy78g0h7lqqk.md) | minor | 2023-07-22 13:57 UTC | 2023-07-23 21:05 UTC | 31 h | resolved |
| [SMS Delivery Delays to the US Small Network Over Subset of Shortcodes](https://rewindex.com/company/twilio/incidents/v26st4jxs6q5.md) | minor | 2023-07-22 14:43 UTC | 2023-07-22 22:14 UTC | 7.5 h | resolved |
| [SMS Delivery Delay to Orange Network in Cameroon over Pre-Registered Sender ID's](https://rewindex.com/company/twilio/incidents/v8d1zw5gg6c5.md) | minor | 2023-07-23 01:22 UTC | 2023-07-23 07:51 UTC | 6.5 h | resolved |
| [Inbound and Outbound SMS Delivery Issue to Multiple Network in US and Canada](https://rewindex.com/company/twilio/incidents/wghm55y8crv5.md) | minor | 2023-07-23 07:07 UTC | 2023-07-23 17:21 UTC | 10 h | resolved |
| [Sender ID Registration Requests Failing for a Set of Customers](https://rewindex.com/company/twilio/incidents/3kdvp32b3xsn.md) | minor | 2023-07-23 16:40 UTC | 2023-07-23 18:03 UTC | 1.4 h | resolved |
| [MMS Delivery Delays To AT&T in the US From a Subset of Shortcodes](https://rewindex.com/company/twilio/incidents/mmc0p1yl14rb.md) | minor | 2023-07-23 17:36 UTC | 2023-07-23 21:18 UTC | 3.7 h | resolved |
| [On Call Engineers are Investigating an issue](https://rewindex.com/company/twilio/incidents/jyh022twfcfz.md) | none | 2023-07-24 06:36 UTC | 2023-07-25 00:46 UTC | 18 h | resolved |
| [MMS Delivery delays to AT&T Network in the US for a subset of shortCodes](https://rewindex.com/company/twilio/incidents/mrxwdj74ttbm.md) | minor | 2023-07-24 19:14 UTC | 2023-07-25 01:31 UTC | 6.3 h | resolved |
| [Flex Insights Dashboard Not loading for a Subset of Customers](https://rewindex.com/company/twilio/incidents/pxry23c3g2s2.md) | minor | 2023-07-25 01:53 UTC | 2023-07-25 12:38 UTC | 11 h | resolved |
| [SMS Delivery Delays to AWCC Network in Afghanistan](https://rewindex.com/company/twilio/incidents/cxygkgcp1ss7.md) | minor | 2023-07-25 06:45 UTC | 2023-07-25 12:33 UTC | 5.8 h | resolved |
| [Automated Alert: Minimal Customer Impact](https://rewindex.com/company/twilio/incidents/25t6k0m5pzkr.md) | none | 2023-07-25 15:35 UTC | 2023-07-25 16:09 UTC | 34 min | resolved |
| [MMS Delivery delays to AT&T Network in the US for a subset of shortCodes](https://rewindex.com/company/twilio/incidents/wjc8bmwskgfk.md) | minor | 2023-07-25 17:13 UTC | 2023-07-25 20:04 UTC | 2.9 h | resolved |
| [SMS Delivery Issues to Asia Cell Network in Iraq](https://rewindex.com/company/twilio/incidents/k7w1qs0j9b0d.md) | minor | 2023-07-25 19:26 UTC | 2023-07-25 22:21 UTC | 2.9 h | resolved |
| [Intermittent Issue with Accsec API Read Timeouts to O2 UK](https://rewindex.com/company/twilio/incidents/57v3q2w063bd.md) | minor | 2023-07-26 11:25 UTC | 2023-07-27 14:13 UTC | 27 h | resolved |
| [Intermittent Isuees With One-Way Audio in the Singapore Region](https://rewindex.com/company/twilio/incidents/jhlqcmgvhzhh.md) | minor | 2023-07-26 18:49 UTC | 2023-07-26 20:00 UTC | 1.2 h | resolved |
| [SMS Delivery Delay and Failure to Cambodia Metfone](https://rewindex.com/company/twilio/incidents/m24vhf8gg3lh.md) | minor | 2023-07-27 07:24 UTC | 2023-07-28 06:25 UTC | 23 h | resolved |
| [Usage and Billing Report Delays for Programmable Wireless SIM](https://rewindex.com/company/twilio/incidents/fbjqzhrm0kg8.md) | minor | 2023-07-27 12:25 UTC | 2023-07-27 13:14 UTC | 49 min | resolved |
| [500 Error When Fetching Voice Recordings via the API](https://rewindex.com/company/twilio/incidents/3q8qxzbbr33p.md) | none | 2023-07-27 20:31 UTC | 2023-07-27 20:31 UTC | 0 min | resolved |
| [SMS Delivery Delays to the Globe Network in the Philippines](https://rewindex.com/company/twilio/incidents/3tfmjnhhgy9q.md) | minor | 2023-07-28 04:18 UTC | 2023-07-28 07:49 UTC | 3.5 h | resolved |
| [SMS Delivery Delays and Failures to TNM Malawi](https://rewindex.com/company/twilio/incidents/79p76v7418xc.md) | minor | 2023-07-28 09:40 UTC | 2023-07-28 20:59 UTC | 11 h | resolved |
| [SMS Delivery Delays to Israel Ooredoo Network](https://rewindex.com/company/twilio/incidents/rkj44y76b831.md) | minor | 2023-07-28 14:09 UTC | 2023-07-31 16:10 UTC | 3 d | resolved |
| [MMS Delivery Delays to AT&T US over a Subset of Shortcodes](https://rewindex.com/company/twilio/incidents/7z7rmzt424fg.md) | minor | 2023-07-28 17:08 UTC | 2023-07-29 01:48 UTC | 8.7 h | resolved |
| [Increased Latency and Errors in DialogFlow](https://rewindex.com/company/twilio/incidents/2wx0ksf3pxms.md) | minor | 2023-07-28 18:07 UTC | 2023-07-29 00:22 UTC | 6.3 h | resolved |
| [Inbound SMS Delivery Delay To A Subset Of Phone Numbers In Canada](https://rewindex.com/company/twilio/incidents/rh0kdg1kx7xm.md) | minor | 2023-07-29 02:52 UTC | 2023-07-29 09:22 UTC | 6.5 h | resolved |
| [Super SIM Console Views Return Blank Pages](https://rewindex.com/company/twilio/incidents/9v61g8fmckq3.md) | minor | 2023-07-29 22:59 UTC | 2023-07-30 11:58 UTC | 13 h | resolved |
| [Error in the Twilio Console](https://rewindex.com/company/twilio/incidents/2bxt87d2fff2.md) | minor | 2023-07-30 01:07 UTC | 2023-07-30 02:16 UTC | 1.1 h | resolved |
| [SMS Delivery Delays to Dhiraagu Network in the Maldives](https://rewindex.com/company/twilio/incidents/0jyxmwhwlwlw.md) | minor | 2023-07-30 14:20 UTC | 2023-07-30 23:08 UTC | 8.8 h | resolved |
| [SMS Delivery Delays to Africell Network in Congo](https://rewindex.com/company/twilio/incidents/qb7d1f1hjgxr.md) | minor | 2023-07-30 14:45 UTC | 2023-07-31 18:45 UTC | 28 h | resolved |
| [SMS Delivery Delays to Claro Network in Brazil](https://rewindex.com/company/twilio/incidents/9snkzm29x89p.md) | minor | 2023-07-31 05:42 UTC | 2023-07-31 08:20 UTC | 2.6 h | resolved |
| [Delays and Failures Provisioning 10DLCs with US Carriers](https://rewindex.com/company/twilio/incidents/yvqz8b6l30g0.md) | minor | 2023-07-31 14:53 UTC | 2023-07-31 15:52 UTC | 59 min | resolved |
| [SMS Delivery Delay to Claro Network in Brazil](https://rewindex.com/company/twilio/incidents/2b8fnvmbp6kn.md) | minor | 2023-07-31 15:31 UTC | 2023-07-31 18:44 UTC | 3.2 h | resolved |
| [SMS Delivery Delays to Orange Network in Mali](https://rewindex.com/company/twilio/incidents/g6q0sbmccktw.md) | minor | 2023-07-31 18:06 UTC | 2023-08-01 04:55 UTC | 11 h | resolved |
| [SMS Delivery Delays to Pakistan Telenor Network](https://rewindex.com/company/twilio/incidents/8qrbhxmyx2yb.md) | minor | 2023-07-31 21:28 UTC | 2023-08-01 04:52 UTC | 7.4 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Mexico SMS Carrier Maintenance - AT&T Mexico](https://rewindex.com/company/twilio/incidents/by21lddmsfp5.md) | maintenance | 2023-07-02 06:00 UTC | 2023-07-02 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/qbxfv35c84hz.md) | maintenance | 2023-07-02 21:00 UTC | 2023-07-03 06:30 UTC | 9.5 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Tele2](https://rewindex.com/company/twilio/incidents/c745b3p5zlyd.md) | maintenance | 2023-07-03 20:01 UTC | 2023-07-04 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Kazakhstan SMS Carrier Maintenance - Tele2 and Altel](https://rewindex.com/company/twilio/incidents/l59njxw2xgrf.md) | maintenance | 2023-07-03 20:02 UTC | 2023-07-04 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] SMS Carrier Maintenance - Multiple Countries](https://rewindex.com/company/twilio/incidents/1zx1x2zd0fhg.md) | maintenance | 2023-07-04 20:00 UTC | 2023-07-05 02:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Iran SMS Carrier Maintenance - Rightel](https://rewindex.com/company/twilio/incidents/z0dqs7rkxvxn.md) | maintenance | 2023-07-04 22:32 UTC | 2023-07-05 00:30 UTC | 2.0 h | resolved |
| [\[Scheduled\] Global Account Security Carrier Partner Maintenance - Three UK](https://rewindex.com/company/twilio/incidents/djdwvwczw02r.md) | maintenance | 2023-07-05 04:33 UTC | 2023-07-07 17:30 UTC | 3 d | resolved |
| [\[Scheduled\] Mexico SMS Carrier Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/v3xp5z2zbxhc.md) | maintenance | 2023-07-05 06:00 UTC | 2023-07-05 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Vietnam SMS Carrier Maintenance - Mobifone](https://rewindex.com/company/twilio/incidents/6tjg0rphlnbt.md) | maintenance | 2023-07-05 16:00 UTC | 2023-07-05 21:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon and Yota](https://rewindex.com/company/twilio/incidents/bt33c7pfntnb.md) | maintenance | 2023-07-05 20:01 UTC | 2023-07-06 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] France Voice and SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/0pyb21y260rr.md) | maintenance | 2023-07-05 21:31 UTC | 2023-07-05 23:00 UTC | 1.5 h | resolved |
| [\[Scheduled\] United States Account Security Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/fbjsfsg3mzxv.md) | maintenance | 2023-07-06 02:00 UTC | 2023-07-06 11:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] US and Canada SMS and MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/t3sdvl09zx7m.md) | maintenance | 2023-07-06 03:00 UTC | 2023-07-06 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/xr6kndys46fk.md) | maintenance | 2023-07-06 04:00 UTC | 2023-07-06 08:31 UTC | 4.5 h | resolved |
| [\[Scheduled\] Mexico SMS Carrier Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/hlkt0c3xlt25.md) | maintenance | 2023-07-06 06:00 UTC | 2023-07-06 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/hg63hjzd0hvv.md) | maintenance | 2023-07-06 15:00 UTC | 2023-07-06 17:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Portugal Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/h7jrz3wx1s4l.md) | maintenance | 2023-07-06 22:00 UTC | 2023-07-07 00:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] US SMS and MMS Carrier Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/vh621b3rl0n6.md) | maintenance | 2023-07-07 01:00 UTC | 2023-07-07 11:00 UTC | 10 h | resolved |
| [\[Scheduled\] Mexico SMS Carrier Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/fwm5v41j74zl.md) | maintenance | 2023-07-07 06:00 UTC | 2023-07-07 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Malaysia SMS Carrier Maintenance - U Mobile](https://rewindex.com/company/twilio/incidents/9b6w27z6qy1q.md) | maintenance | 2023-07-07 16:00 UTC | 2023-07-07 20:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Malaysia SMS Carrier Maintenance - ONE XOX](https://rewindex.com/company/twilio/incidents/8c6dhbbyr3pc.md) | maintenance | 2023-07-07 16:00 UTC | 2023-07-07 20:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] SMS Carrier Partner Maintenance - Multiple Countries](https://rewindex.com/company/twilio/incidents/j6p2cwv70wh6.md) | maintenance | 2023-07-07 19:00 UTC | 2023-07-07 23:03 UTC | 4.0 h | resolved |
| [\[Scheduled\] Czech Republic Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/t52hlttrhcw2.md) | maintenance | 2023-07-07 22:01 UTC | 2023-07-08 04:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Global Account Security Carrier Partner Maintenance - Three UK](https://rewindex.com/company/twilio/incidents/fm627zgc4p4j.md) | maintenance | 2023-07-09 21:00 UTC | 2023-07-10 11:30 UTC | 15 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/k7sqrf1mdlmb.md) | maintenance | 2023-07-10 03:00 UTC | 2023-07-10 09:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] Mexico SMS Carrier Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/0npymjz7tbgg.md) | maintenance | 2023-07-10 06:01 UTC | 2023-07-10 12:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] Indonesia SMS Carrier Maintenance - 3 (PT Hutchison CP Telecommunications)](https://rewindex.com/company/twilio/incidents/vtg2j4hn9178.md) | maintenance | 2023-07-10 17:30 UTC | 2023-07-10 21:00 UTC | 3.5 h | resolved |
| [\[Scheduled\] Global Account Security Carrier Partner Maintenance - Three Indonesia](https://rewindex.com/company/twilio/incidents/h24xw7slzzll.md) | maintenance | 2023-07-10 17:30 UTC | 2023-07-10 21:00 UTC | 3.5 h | resolved |
| [\[Scheduled\] Israel SMS Carrier Maintenance - Hot Mobile](https://rewindex.com/company/twilio/incidents/cn3m9dc598t8.md) | maintenance | 2023-07-10 20:00 UTC | 2023-07-10 22:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Tele2](https://rewindex.com/company/twilio/incidents/t49mthk5t2mb.md) | maintenance | 2023-07-10 20:00 UTC | 2023-07-11 00:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Belarus SMS Carrier Maintenance - A1, MTS, Life](https://rewindex.com/company/twilio/incidents/224b78wxsn2g.md) | maintenance | 2023-07-10 22:00 UTC | 2023-07-11 03:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - K-Telecom](https://rewindex.com/company/twilio/incidents/2k83glwwg32m.md) | maintenance | 2023-07-10 23:00 UTC | 2023-07-11 09:00 UTC | 10 h | resolved |
| [\[Scheduled\] Mexico SMS Carrier Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/sprs2y809bvh.md) | maintenance | 2023-07-11 06:02 UTC | 2023-07-11 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/zxt9qwfklbvf.md) | maintenance | 2023-07-11 09:01 UTC | 2023-07-11 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Vietnam SMS Carrier Maintenance - MobiFone](https://rewindex.com/company/twilio/incidents/gscrgvvrl6tt.md) | maintenance | 2023-07-11 16:00 UTC | 2023-07-11 19:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/d09vd5vfh7hw.md) | maintenance | 2023-07-12 04:00 UTC | 2023-07-12 08:30 UTC | 4.5 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Motiv](https://rewindex.com/company/twilio/incidents/d89ngg1fthlj.md) | maintenance | 2023-07-12 18:20 UTC | 2023-07-12 21:20 UTC | 3.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon](https://rewindex.com/company/twilio/incidents/sy775q4b83c3.md) | maintenance | 2023-07-12 20:03 UTC | 2023-07-13 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline](https://rewindex.com/company/twilio/incidents/dfm2f3642n9z.md) | maintenance | 2023-07-12 21:00 UTC | 2023-07-13 00:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] US and Canada SMS and MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/qq87pcxtwvpm.md) | maintenance | 2023-07-13 03:00 UTC | 2023-07-13 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/chgzcb6zyyc1.md) | maintenance | 2023-07-13 04:00 UTC | 2023-07-13 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - MTS](https://rewindex.com/company/twilio/incidents/gvn4ndztvwp3.md) | maintenance | 2023-07-13 04:31 UTC | 2023-07-13 05:30 UTC | 59 min | resolved |
| [\[Scheduled\] Mexico SMS Carrier Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/ddj73cf5lpbj.md) | maintenance | 2023-07-13 06:00 UTC | 2023-07-13 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/cq80txvd21rz.md) | maintenance | 2023-07-13 09:00 UTC | 2023-07-13 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Vietnam SMS Carrier Maintenance - Vinaphone](https://rewindex.com/company/twilio/incidents/j1p10vfrs6bz.md) | maintenance | 2023-07-13 15:00 UTC | 2023-07-13 16:15 UTC | 1.3 h | resolved |
| [\[Scheduled\] Indonesia SMS Carrier Maintenance - XL](https://rewindex.com/company/twilio/incidents/tkzr8d3wv8z2.md) | maintenance | 2023-07-13 18:00 UTC | 2023-07-13 19:02 UTC | 1.0 h | resolved |
| [\[Scheduled\] South Africa SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/4zdfp3789186.md) | maintenance | 2023-07-13 21:00 UTC | 2023-07-15 03:00 UTC | 30 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance -  Beeline](https://rewindex.com/company/twilio/incidents/knb8r4k38yqv.md) | maintenance | 2023-07-13 21:00 UTC | 2023-07-14 00:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Egypt SMS Carrier Maintenance – Vodafone](https://rewindex.com/company/twilio/incidents/kh5pdpcx2ncn.md) | maintenance | 2023-07-14 00:00 UTC | 2023-07-14 03:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Italy Account Security Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/02c29vp44613.md) | maintenance | 2023-07-15 21:00 UTC | 2023-07-16 03:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - EE UK and BT UK](https://rewindex.com/company/twilio/incidents/kwd1sx8dl7kg.md) | maintenance | 2023-07-16 15:01 UTC | 2023-07-17 05:45 UTC | 15 h | resolved |
| [\[Scheduled\] Ecuador SMS Carrier Maintenance - Movistar](https://rewindex.com/company/twilio/incidents/qqv29c53b9nd.md) | maintenance | 2023-07-17 04:00 UTC | 2023-07-17 10:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] Indonesia Account Security Carrier Partner Maintenance - Three Indonesia](https://rewindex.com/company/twilio/incidents/pnbqnhldh3c8.md) | maintenance | 2023-07-17 17:00 UTC | 2023-07-17 21:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Indonesia SMS Carrier Maintenance - H3G](https://rewindex.com/company/twilio/incidents/bwz6s38xzct5.md) | maintenance | 2023-07-17 17:31 UTC | 2023-07-17 21:00 UTC | 3.5 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - EE UK and BT UK](https://rewindex.com/company/twilio/incidents/t1g8l0twj633.md) | maintenance | 2023-07-17 21:16 UTC | 2023-07-18 04:55 UTC | 7.7 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Three UK](https://rewindex.com/company/twilio/incidents/z45wdbbh0zmq.md) | maintenance | 2023-07-18 01:00 UTC | 2023-07-18 15:00 UTC | 14 h | resolved |
| [\[Scheduled\] Account Security Carrier Partner Maintenance - Multiple Countries](https://rewindex.com/company/twilio/incidents/r2t3bsh3dzm1.md) | maintenance | 2023-07-18 04:00 UTC | 2023-07-18 07:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] France Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/sbl3yf73xgjf.md) | maintenance | 2023-07-18 05:00 UTC | 2023-07-18 06:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/q9p32x067y7d.md) | maintenance | 2023-07-18 09:00 UTC | 2023-07-18 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline](https://rewindex.com/company/twilio/incidents/bczwvkt4ygmt.md) | maintenance | 2023-07-18 21:00 UTC | 2023-07-19 00:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] New Zealand SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/45s0tg1phdfx.md) | maintenance | 2023-07-18 21:00 UTC | 2023-07-18 23:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] Belarus SMS Carrier Maintenance - A1, MTS, Life](https://rewindex.com/company/twilio/incidents/5vyrm11llgjq.md) | maintenance | 2023-07-18 22:00 UTC | 2023-07-19 03:01 UTC | 5.0 h | resolved |
| [\[Scheduled\] US and Canada MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/j87w3r0mwxnr.md) | maintenance | 2023-07-19 05:00 UTC | 2023-07-19 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] China SMS Carrier Maintenance - China Telecom](https://rewindex.com/company/twilio/incidents/f51z873b3c26.md) | maintenance | 2023-07-19 19:00 UTC | 2023-07-19 20:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] Qatar SMS Carrier Maintenance - Vodafone](https://rewindex.com/company/twilio/incidents/w3k2n78cqv4h.md) | maintenance | 2023-07-19 22:00 UTC | 2023-07-20 00:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Three UK](https://rewindex.com/company/twilio/incidents/6818tc63vl06.md) | maintenance | 2023-07-20 00:00 UTC | 2023-07-20 16:21 UTC | 16 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/6n350wy24j05.md) | maintenance | 2023-07-20 01:00 UTC | 2023-07-20 11:00 UTC | 10 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Three UK](https://rewindex.com/company/twilio/incidents/yngh67n9wyxr.md) | maintenance | 2023-07-20 01:00 UTC | 2023-07-20 15:01 UTC | 14 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/6th9x1hlms12.md) | maintenance | 2023-07-20 01:01 UTC | 2023-07-20 12:01 UTC | 11 h | resolved |
| [\[Scheduled\] US and Canada SMS and MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/g4sxnghy8tkj.md) | maintenance | 2023-07-20 03:00 UTC | 2023-07-20 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline](https://rewindex.com/company/twilio/incidents/3cf0n4hgq2q8.md) | maintenance | 2023-07-20 21:00 UTC | 2023-07-21 00:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/5nxk6kgmwyv1.md) | maintenance | 2023-07-21 01:01 UTC | 2023-07-21 11:00 UTC | 10.0 h | resolved |
| [\[Scheduled\] Italy Account Security Carrier Partner Maintenance - Wind (Tre)](https://rewindex.com/company/twilio/incidents/mbv94vdpdddz.md) | maintenance | 2023-07-22 21:00 UTC | 2023-07-23 09:00 UTC | 12 h | resolved |
| [\[Scheduled\] US SMS and MMS Carrier Maintenance - T-Mobile US](https://rewindex.com/company/twilio/incidents/k85v7wcvcl89.md) | maintenance | 2023-07-24 01:01 UTC | 2023-07-24 11:00 UTC | 10.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/tcrh757jvtc1.md) | maintenance | 2023-07-24 03:00 UTC | 2023-07-28 09:02 UTC | 4 d | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon and Yota](https://rewindex.com/company/twilio/incidents/bs9fc911b42b.md) | maintenance | 2023-07-24 20:00 UTC | 2023-07-25 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] France SMS Carrier Maintenance - Bouygues Telecom](https://rewindex.com/company/twilio/incidents/rs9sds14wxdk.md) | maintenance | 2023-07-24 21:01 UTC | 2023-07-25 03:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] Germany and Austria Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/8y9335gy99xw.md) | maintenance | 2023-07-25 00:00 UTC | 2023-07-25 00:30 UTC | 30 min | resolved |
| [\[Scheduled\] United Kingdom Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/3g50d45w0935.md) | maintenance | 2023-07-25 00:00 UTC | 2023-07-25 00:30 UTC | 30 min | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - EE UK and BT UK](https://rewindex.com/company/twilio/incidents/7ytwx74wqc37.md) | maintenance | 2023-07-25 00:30 UTC | 2023-07-25 05:30 UTC | 5.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - U.S. Cellular](https://rewindex.com/company/twilio/incidents/b4ch0qnnq1sk.md) | maintenance | 2023-07-25 04:31 UTC | 2023-07-25 10:00 UTC | 5.5 h | resolved |
| [\[Scheduled\] France Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/pmw75fzsq7tk.md) | maintenance | 2023-07-25 05:00 UTC | 2023-07-25 06:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] France SMS Carrier Maintenance - Legos](https://rewindex.com/company/twilio/incidents/rkxkcyw5604h.md) | maintenance | 2023-07-25 05:00 UTC | 2023-07-25 06:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Pine Cellular](https://rewindex.com/company/twilio/incidents/10x3vnxhqzhy.md) | maintenance | 2023-07-25 15:01 UTC | 2023-07-25 17:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] France Voice and SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/3sqbqf8m83hc.md) | maintenance | 2023-07-25 20:01 UTC | 2023-07-26 01:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Kazakhstan SMS Carrier Maintenance - Tele2 and Altel](https://rewindex.com/company/twilio/incidents/6c257prbvc4w.md) | maintenance | 2023-07-25 20:01 UTC | 2023-07-26 01:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline](https://rewindex.com/company/twilio/incidents/1j3x638rkx9g.md) | maintenance | 2023-07-25 21:00 UTC | 2023-07-26 00:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Qatar SMS Carrier Maintenance - Ooredoo](https://rewindex.com/company/twilio/incidents/10291553qltg.md) | maintenance | 2023-07-25 22:01 UTC | 2023-07-26 04:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Qatar SMS Carrier Maintenance - Vodafone](https://rewindex.com/company/twilio/incidents/4zy94n4t0bl1.md) | maintenance | 2023-07-25 22:01 UTC | 2023-07-26 04:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Colombia Voice Carrier Maintenance - Tigo](https://rewindex.com/company/twilio/incidents/qlz0dy8kd6s5.md) | maintenance | 2023-07-26 03:00 UTC | 2023-07-26 11:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/f7q3yv3ng1hy.md) | maintenance | 2023-07-26 04:00 UTC | 2023-07-26 08:30 UTC | 4.5 h | resolved |
| [\[Scheduled\] Canada SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/xjw4c317xh0y.md) | maintenance | 2023-07-26 05:00 UTC | 2023-07-26 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Italy Account Security Carrier Partner Maintenance - Wind (Tre)](https://rewindex.com/company/twilio/incidents/3d1n78fvfd4h.md) | maintenance | 2023-07-26 20:00 UTC | 2023-07-27 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Belarus SMS Carrier Maintenance - A1, MTS, Life](https://rewindex.com/company/twilio/incidents/pn2fw7vn1m33.md) | maintenance | 2023-07-26 22:00 UTC | 2023-07-27 03:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] US and Canada SMS and MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/sxywqcl8wp9p.md) | maintenance | 2023-07-27 03:00 UTC | 2023-07-27 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS Carriers Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/drvf6r6hgxcz.md) | maintenance | 2023-07-27 04:03 UTC | 2023-07-27 08:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/wx7wy6skxswz.md) | maintenance | 2023-07-27 04:03 UTC | 2023-07-27 09:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - US Cellular](https://rewindex.com/company/twilio/incidents/d4969tff3d67.md) | maintenance | 2023-07-27 05:30 UTC | 2023-07-27 06:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] Mexico SMS Carrier Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/bx9jdhrzq6mh.md) | maintenance | 2023-07-27 06:00 UTC | 2023-07-27 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon and Yota](https://rewindex.com/company/twilio/incidents/mm4whngrn126.md) | maintenance | 2023-07-27 20:00 UTC | 2023-07-28 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Bangladesh SMS Carrier Maintenance - Banglalink](https://rewindex.com/company/twilio/incidents/3pqjbcd9sj1h.md) | maintenance | 2023-07-27 20:01 UTC | 2023-07-27 22:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] United Kingdom Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/7yqk5ggbjwpb.md) | maintenance | 2023-07-27 21:01 UTC | 2023-07-28 05:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - EE UK and BT UK](https://rewindex.com/company/twilio/incidents/0wxms1635f2m.md) | maintenance | 2023-07-27 21:01 UTC | 2023-07-28 02:31 UTC | 5.5 h | resolved |
| [\[Scheduled\] Egypt SMS Carrier Maintenance – Vodafone](https://rewindex.com/company/twilio/incidents/20y2l9q9b9rz.md) | maintenance | 2023-07-27 23:00 UTC | 2023-07-28 03:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Germany Account Security Carrier Partner Maintenance - Deutsche Telekom](https://rewindex.com/company/twilio/incidents/8z5477dpvy8h.md) | maintenance | 2023-07-27 23:00 UTC | 2023-07-28 04:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/6j2bnk7xytgm.md) | maintenance | 2023-07-28 04:01 UTC | 2023-07-28 09:02 UTC | 5.0 h | resolved |
| [\[Scheduled\] Canada Account Security Service Partner Maintenance](https://rewindex.com/company/twilio/incidents/v53nttcp8gtj.md) | maintenance | 2023-07-28 04:59 UTC | 2023-07-28 08:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Vodafone](https://rewindex.com/company/twilio/incidents/rncrczy3xzyb.md) | maintenance | 2023-07-28 21:31 UTC | 2023-07-31 04:30 UTC | 2 d | resolved |

## Cite this

Twilio posted 125 status incidents in July 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/twilio/2023/07
- Citation: Twilio, “Twilio in July 2023” (2023-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/2023/07 (CC BY 4.0).
- Markdown link: `[Twilio: Twilio in July 2023 (2023-07-01)](https://rewindex.com/company/twilio/2023/07)`


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Canonical: https://rewindex.com/company/twilio/2023/07 · Markdown: https://rewindex.com/company/twilio/2023/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:30:52.009Z