Twilio: 500 Error When Fetching Voice Recordings via the API
Timeline of updates
- resolved
The API was degraded for 15 minutes between 11:50AM and 12:05PM Pacific Time. During this period of time customers may have experienced 500 errors when fetching voice recordings via the API. The issue has now been resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2023-07-17 19:34 UTC, resolved after 0 min, 1 update(s).
- Title
- 500 Error When Fetching Voice Recordings via the API
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/kl28s6kmx5zl
Twilio profileRecent Twilio incidentsAll outages on July 17, 2023Twilio in July 2023MarkdownJSON