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Metabase Cloud: Unable to create new Metabase cloud instances

Impact: criticalStatus: resolvedStarted Resolved (21 h)2 updatesSource: stspg.io (opens in new tab)
Summary

Metabase Cloud customers could not create new cloud trials or cloud instances in a critical incident affecting Metabase Store. It started at 2023-07-28 13:10 UTC and was resolved at 2023-07-29 10:21 UTC, lasting 21 h 10 min; no cause or fix was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Metabase Store

Timeline of updates

  1. investigating

    Metabase customers trying to create a new cloud trial or cloud instance are unable to do so.

  2. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Metabase Cloud profile · Recent Metabase Cloud incidents · Markdown · JSON