Metabase Cloud: Unable to create new database connections

Impact: majorStatus: resolvedStarted 2023-07-28 13:01 UTCResolved 2023-07-29 09:06 UTC (20 h)2 updatesSource: stspg.io

Summary

Metabase Cloud customers could not add new databases or edit database connections during a major incident affecting Metabase Cloud Platform. It started at 2023-07-28 13:01 UTC and was resolved at 2023-07-29 09:06 UTC, lasting 20 h 4 min; no cause or specific fix was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Metabase Cloud Platform

Timeline of updates

investigating2023-07-28 13:01 UTC
Metabase Cloud customers are currently unable to add new databases or edit database connections.
resolved2023-07-29 09:06 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: Unable to create new database connections 2023-07-28 13:01 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Metabase Cloud profile · Recent Metabase Cloud incidents · Markdown · JSON