rewindex

CompaniesSinchMonthly reportsJune 2023

Sinch in June 2023: incidents, uptime and changes

101incidents posted
4labelled major or critical
98.09%free of major/critical
26.22%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 13 h 42 min, incident time 22.1 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 4 · Minor 90 · No impact listed 7

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
Delivery Issue Mexico - TelcelMajor3.7 hresolved06-23
Delivery Issue Bolivia - TigoMajor41 minresolved06-23
Customer Support - Ticketing SystemMajor2.8 hresolved06-24
Delivery Issue Sinch EngageMajor7.2 hresolved06-28

Other incidents 97

IncidentImpactStartedDurationStatusDay
Sinch Service Notification - Brazil Site BR2CMinor2.9 hresolved06-01
Delivery Issue Turkey-Turkcell TRMinor3 dresolved06-01
Delivery Issue Turkey-Avea TRMinor3 dresolved06-01
Delivery Issue Turkey - Vodafone TRMinor3 dresolved06-01
Service Degradation - DashboardMinor1.1 hresolved06-01
Delivery Issues United States - VerizonNo impact listed0 minresolved06-01
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-48251Minor17 hresolved06-01
Delivery Issue PK - Jazz-PKMinor4.1 hresolved06-01
Delivery Issue Chile - ClaroMinor1.4 hresolved06-02
Delivery Issue Mexico - IzziMinor1.2 hresolved06-02
Delivery Issues AT&T - MexicoMinor5.5 hresolved06-02
Delivery Issue- Globe Telecom-PHMinor5.7 hresolved06-02
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-48279Minor16 hresolved06-02
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR || TT# MNOC-48282No impact listed3.3 hresolved06-02
Delivery Issue - Myanmar - MPTMinor3.7 hresolved06-03
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-48308Minor18 hresolved06-03
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of MT | TT# MNOC-48301Minor1.9 hresolved06-03
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-48321Minor8.6 hresolved06-04
Delivery Issue Turkey- Turkcell TRMinor6.4 hresolved06-05
Delivery Issue Turkey-Avea TRMinor6.5 hresolved06-05
Delivery Issue Turkey - Vodafone TRMinor6.3 hresolved06-05
Delivery Issue - Jersey - Core telecomMinor4.4 hresolved06-05
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-48346Minor18 hresolved06-05
Delivery Issue Venezuela-MovilnetMinor4.1 hresolved06-06
Delivery Issue Cambodia-Smart AxiataMinor1.7 hresolved06-06
Sinch Dashboard - Payment IssueMinor2.7 hresolved06-06
Delivery issues - Eir IrelandMinor46 hresolved06-06
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-48383Minor9.0 hresolved06-06
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of MO | TT# MNOC-48395Minor2.3 hresolved06-06
Delivery issues - Lycamobile United KingdomMinor1.8 hresolved06-07
Delivery Issue Turkey-Avea TRMinor30 hresolved06-07
Delivery Issue Turkey- Turkcell TRMinor29 hresolved06-07
Delivery Issue Turkey - Vodafone TRMinor29 hresolved06-07
Service Degradation - DashboardMinor49 minresolved06-07
Verification SMS Issue - United Arab EmiratesMinor21 hresolved06-07
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-48410Minor6 dresolved06-07
Delivery Issue Brazil - ClaroMinor3.2 hresolved06-07
Delivery Issue France - NRJ MobileMinor2.0 hresolved06-07
Whatsapp on-premise degradationMinor2.4 hresolved06-08
Delivery Issues France - Coriolis TelecomMinor8.6 hresolved06-08
Delivery Issue US - Verizon WirelessMinor3.4 hresolved06-08
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR || TT#MNOC-48439No impact listed8.4 hresolved06-08
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR || TT# MNOC-48472No impact listed4.9 hresolved06-09
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR || TT#MNOC-48491Minor3.7 hresolved06-10
Delivery Issue Isle of Man - Manx TelecomMinor40 minresolved06-11
Delivery Issue - Jersey TelecomMinor38 minresolved06-11
Delivery Issue Singapore - SingtelMinor2.7 hresolved06-12
Delivery Issue Jersey - Core TelecomMinor12 hresolved06-13
Delivery issue - Telenor PK - Telenor MMMinor18 hresolved06-13
Delivery issue - Grameenphone BDMinor19 hresolved06-13
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-48536Minor8.2 hresolved06-13
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR || TT# MNOC-48547Minor1.2 hresolved06-13
Delivery Issue Telefonica - ChileMinor2.8 hresolved06-13
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR towards one of the tier 3 operators in United States || TT# MNOC-48569Minor1.6 hresolved06-14
Delivery Issue - Jersey TelecomMinor6.2 hresolved06-14
DI MMS 365 - MM4 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-48571No impact listed1.2 hresolved06-14
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-48410No impact listed2.9 hresolved06-14
Delivery Issue - Jersey TelecomMinor2.7 hresolved06-15
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR || TT# MNOC-48587No impact listed6.9 hresolved06-15
Delivery Issue US - T-MobileMinor2.3 hresolved06-15
Delivery issues - USMinor1.4 hresolved06-15
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-48613Minor6.5 hresolved06-16
Whatsapp on-premise degradationMinor2.7 hresolved06-16
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of MT and DR || TT# MNOC-48617Minor37 minresolved06-16
Delivery Issue Turkey - VodafoneMinor1.0 hresolved06-16
Delivery Issue UAE - Etisalat and Du.Minor2.5 hresolved06-17
Delivery Issue TurkeyMinor33 minresolved06-18
Delivery Issue TurkeyMinor15 hresolved06-18
Delivery Issue TaiwanMinor4.8 hresolved06-18
Delivery Issue Nigeria - Glo MobileMinor22 hresolved06-18
Delivery Issue O2 GermanyMinor8.9 hresolved06-19
Delivery Issue ItalyMinor1.4 hresolved06-19
Delivery Issue Singapore - SingtelMinor7.7 hresolved06-19
Conversation API issuesMinor47 hresolved06-19
Delivery Issue France - Bouygues TelecomMinor4.6 hresolved06-20
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of MO & DR || TT# MNOC-48686Minor4.0 hresolved06-20
Delivery Issue Italy - VodafoneMinor8.2 hresolved06-20
Delivery Issue Australia - MMSMinor25 hresolved06-21
Delivery Issue Isle of Man - Manx TelecomMinor3.6 hresolved06-21
Service notification - Delays EMEAMinor21 hresolved06-21
Delivery Issue Jersey- Core TelecomMinor9.1 hresolved06-21
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR || TT# MNOC-48712Minor7.1 hresolved06-21
Delivery Issue Nigeria - Glo MobileMinor8.0 hresolved06-22
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR || TT# MNOC-48734Minor4.6 hresolved06-22
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of MT Traffic | TT# MNOC-48767Minor3.8 hresolved06-23
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR || TT# MNOC-48790Minor3.7 hresolved06-24
Delivery issues - ItalyMinor1.5 hresolved06-25
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of MT Traffic | TT# MNOC-48806Minor2.5 hresolved06-25
Delivery issues - US - US CellularMinor28 hresolved06-26
Customer Support - Ticketing SystemMinor1.0 hresolved06-26
Delivery Issue Canada - Bell MobilityMinor4.3 hresolved06-27
Delivery Issue Thailand - AIS THMinor5.1 hresolved06-27
DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR | TT# MNOC-48886Minor37 hresolved06-29
Delivery Issue Jersey - Jersey TelecomMinor11 hresolved06-30
Delivery Issue Isle of Man - Manx TelecomMinor11 hresolved06-30
Calling Degradation - ChinaMinor46 hresolved06-30
Delivery Issue - United Kingdom - SkyMobile - Virgin Mobile - O2Minor7.5 hresolved06-30

Maintenance 57

Show scheduled maintenance

Cite this

Sinch posted 101 status incidents in June 2023 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in June 2023
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2023/06

All Sinch monthsRecent incidentsMarkdown