CompaniesSinchMonthly reportsJune 2023
Sinch in June 2023: incidents, uptime and changes
101incidents posted
4labelled major or critical
98.09%free of major/critical
26.22%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 13 h 42 min, incident time 22.1 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 4 · Minor 90 · No impact listed 7
Major and critical incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Delivery Issue Mexico - Telcel | Major | 3.7 h | resolved | 06-23 | |
| Delivery Issue Bolivia - Tigo | Major | 41 min | resolved | 06-23 | |
| Customer Support - Ticketing System | Major | 2.8 h | resolved | 06-24 | |
| Delivery Issue Sinch Engage | Major | 7.2 h | resolved | 06-28 |
Other incidents 97
Maintenance 57
Show scheduled maintenance
- [Scheduled] External Maintenance - T-Mobile - US
- [Scheduled] DI SMS 365 (SMSx) | Operator Services | Application Maintenance | PCR Number # PCRSDI-10467
- [Scheduled] External Maintenance - Toll-Free Number Provider
- [Scheduled] Sinch Emergency Maintenance - Verification flashcall and Calling Platform on EU-Central-1
- [Scheduled] DI Message Manager | Enterprise Messaging & Operator Services | TLS certificate renewal | PCR Number # PCRSDI-10511
- [Scheduled] DI HTTP gateway | Enterprise Messaging & Operator Services | TLS certificate renewal | PCR Number # PCRSDI-10512
- [Scheduled] DI E-MAIL 365 | Enterprise Messaging | Application Maintenance | Ref Number# PCRSDI-10504
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Maintenance | Planned maintenance for one of the tier 3 operators in United States || Reference No: CHG000008361963 & BOTHWAKYEXIO2-00163
- [Scheduled] AT&T - US has scheduled a maintenance.
- [Scheduled] External Maintenance - USA Bandwidth
- [Scheduled] DI SMS 365 (SMSx) | Operator Services | Network Maintenance | PCR Number # PCRSDI-10525
- [Scheduled] DI SMS 365 (iSMS) | Operator Services | Application Maintenance | PCR Number# PCRSDI-10535
- [Scheduled] EXTENDED || DI SMS 365 (iSMS) | Operator Services | Application Maintenance | PCR Number# PCRSDI-10535
- [Scheduled] ** POSTPONED** DI SMS 365 | Enterprise Messaging | Message Manager Maintenance | PCR Number# PCRSDI-10531
- [Scheduled] DI SMS 365(Message Manager)| Enterprise Messaging | Application and System Maintenance | PCR Number # PCRSDI-10533
- [Scheduled] DI SMS 365 (SMSx) (iSMS) | Operator Services | Application & Database Maintenance | PCR Number # NA
- [Scheduled] Rescheduled | DI SMS 365(Message Manager)| Enterprise Messaging | Application and System Maintenance | PCR Number # PCRSDI-10533
- [Scheduled] DI SMS 365 (SMSx) | Operator Services | Network Maintenance | PCR Number # PCRSDI-10537
- [Scheduled] SMSC Maintenance - US1 site
- [Scheduled] Sinch Scheduled Maintenance - US5 Network hub
- [Scheduled] External MMS Maintenance - US
- [Scheduled] ** RESCHEDULED** DI SMS 365 | Operator Services | Application and Database Maintenance | PCR Number# PCRSDI-10532
- [Scheduled] **EXTENDED** DI SMS 365 | Operator Services | Verizon Maintenance | Reference Number# WR-5202
- [Scheduled] WhatsApp Routine Maintenance - EU
- [Scheduled] WhatsApp Business On-Premises API version upgrade
- [Scheduled] WhatsApp Routine Maintenance - US
- [Scheduled] External MMS Maintenance - US
- [Scheduled] Sinch Maintenance - Verification flashcall and Callout on EU-Central-1
- [Scheduled] Conversation API Routine Maintenance - EU
- [Scheduled] Conversation API Routine Maintenance - US
- [Scheduled] External Maintenance - Singapore - Starhub Mobile
- [Scheduled] External Maintenance - US Verizon Wireless
- [Scheduled] DI SMS 365 | Operator Services | Application and Database Maintenance | PCR Number# PCRSDI-10532
- [Scheduled] DI SMS 365 | Operator Services | Application Maintenance | PCR Number# PCRSDI-10529
- [Scheduled] Sinch Interconnect | Customer Portal (tickets.sinch.com) Planned Maintenance |
- [Scheduled] tickets.sinch.com / support@sinch.com planned maintenance
- [Scheduled] tickets.sinch.com planned maintenance
- [Scheduled] Sinch Contact Pro - getting ready for Quarterly maintenance
- [Scheduled] WhatsApp Business On-Premises API version upgrade
- [Scheduled] Sinch Scheduled Network Maintenance - US3 Site
- [Scheduled] Sinch Planned Maintenance - MMS
- [Scheduled] External Maintenance - USA AT&T
- [Scheduled] External Maintenance - Singapore - Starhub Mobile
- [Scheduled] DI MMX 365 | Operator Services | Application Maintenance | PCR Number # PCRSDI-10547
- [Scheduled] External Maintenance - USA AT&T
- [Scheduled] **Postponed **| DI SMS 365 | Enterprise Messaging | Message Manager Maintenance | PCR Number# PCRSDI-10531
- [Scheduled] DI E-MAIL 365 | Enterprise Messaging | Application Maintenance | Ref Number#PCRSDI-10552
- [Scheduled] External Maintenance - T-Mobile - US
- [Scheduled] External Planned Maintenance: MMS
- [Scheduled] Planned Outage - Iraq ITPC
- [Scheduled] DI SMS 365 | Operator Services | Verizon Maintenance | Reference Number# PCRSDI-10555
- [Scheduled] WhatsApp Routine Maintenance - EU
- [Scheduled] WhatsApp Routine Maintenance - US
- [Scheduled] DI SMS 365 (SMSx) | Operator Services | Application Maintenance | PCR Number # PCRSDI-10559
- [Scheduled] Conversation API Routine Maintenance - EU
- [Scheduled] Conversation API Routine Maintenance - US
- [Scheduled] External Maintenance - US Cellular
Cite this
Sinch posted 101 status incidents in June 2023 (4 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Sinch in June 2023
- Vendor
- Sinch
- Date
- URL
- https://rewindex.com/company/sinch/2023/06