# Sinch in June 2023: incidents, uptime and changes > Sinch in June 2023: 101 incidents on its status page (4 major or critical), 98.09% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Sinch’s status, pricing and policy pages. Canonical: https://rewindex.com/company/sinch/2023/06 Last updated: 2023-07-02T08:10:00Z - Incidents posted: 101 (major/critical: 4) · Maintenance: 57 - By vendor impact label: major 4, minor 90, none 7 - Uptime (vendor-reported): 98.09% free of major/critical incidents, 26.22% free of any incident; outage time 13 h 42 min, incident time 22.1 days - Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0 - Previous month: [May 2023](https://rewindex.com/company/sinch/2023/05.md) · Next: [July 2023](https://rewindex.com/company/sinch/2023/07.md) · [All months](https://rewindex.com/company/sinch/reports.md) · [Sinch](https://rewindex.com/company/sinch.md) _Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._ ## Major and critical incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Delivery Issue Mexico - Telcel](https://rewindex.com/company/sinch/incidents/ysqwks5mvc28.md) | major | 2023-06-23 04:28 UTC | 2023-06-23 08:11 UTC | 3.7 h | resolved | | [Delivery Issue Bolivia - Tigo](https://rewindex.com/company/sinch/incidents/m5n7x06xdfrk.md) | major | 2023-06-23 05:32 UTC | 2023-06-23 06:13 UTC | 41 min | resolved | | [Customer Support - Ticketing System](https://rewindex.com/company/sinch/incidents/hh19r4k6flcg.md) | major | 2023-06-24 12:03 UTC | 2023-06-24 14:52 UTC | 2.8 h | resolved | | [Delivery Issue Sinch Engage](https://rewindex.com/company/sinch/incidents/15wp54wp0gkf.md) | major | 2023-06-28 11:34 UTC | 2023-06-28 18:44 UTC | 7.2 h | resolved | ## All incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Sinch Service Notification - Brazil Site BR2C](https://rewindex.com/company/sinch/incidents/tkp4bbg68fnj.md) | minor | 2023-06-01 00:11 UTC | 2023-06-01 03:03 UTC | 2.9 h | resolved | | [Delivery Issue Turkey-Turkcell TR](https://rewindex.com/company/sinch/incidents/hy3rb9qf3lws.md) | minor | 2023-06-01 06:27 UTC | 2023-06-03 18:37 UTC | 3 d | resolved | | [Delivery Issue Turkey-Avea TR](https://rewindex.com/company/sinch/incidents/ybnm1csq84pw.md) | minor | 2023-06-01 06:28 UTC | 2023-06-03 18:36 UTC | 3 d | resolved | | [Delivery Issue Turkey - Vodafone TR](https://rewindex.com/company/sinch/incidents/mgv6vj81whvb.md) | minor | 2023-06-01 06:31 UTC | 2023-06-03 18:34 UTC | 3 d | resolved | | [Service Degradation - Dashboard](https://rewindex.com/company/sinch/incidents/t5yh8pb89h6r.md) | minor | 2023-06-01 07:03 UTC | 2023-06-01 08:06 UTC | 1.1 h | resolved | | [Delivery Issues United States - Verizon](https://rewindex.com/company/sinch/incidents/srlkb1ffrwdc.md) | none | 2023-06-01 11:30 UTC | 2023-06-01 11:30 UTC | 0 min | resolved | | [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-48251](https://rewindex.com/company/sinch/incidents/qmrfkm1zxc8w.md) | minor | 2023-06-01 16:03 UTC | 2023-06-02 09:08 UTC | 17 h | resolved | | [Delivery Issue PK - Jazz-PK](https://rewindex.com/company/sinch/incidents/t7k26zgpf9mn.md) | minor | 2023-06-01 22:58 UTC | 2023-06-02 03:04 UTC | 4.1 h | resolved | | [Delivery Issue Chile - Claro](https://rewindex.com/company/sinch/incidents/nrdyffjdrmjk.md) | minor | 2023-06-02 00:39 UTC | 2023-06-02 02:04 UTC | 1.4 h | resolved | | [Delivery Issue Mexico - Izzi](https://rewindex.com/company/sinch/incidents/329y9yvp3hdg.md) | minor | 2023-06-02 02:49 UTC | 2023-06-02 04:01 UTC | 1.2 h | resolved | | [Delivery Issues AT&T - Mexico](https://rewindex.com/company/sinch/incidents/9t0rx7sp7k8h.md) | minor | 2023-06-02 07:24 UTC | 2023-06-02 12:57 UTC | 5.5 h | resolved | | [Delivery Issue- Globe Telecom-PH](https://rewindex.com/company/sinch/incidents/s1zzyy961xqx.md) | minor | 2023-06-02 07:46 UTC | 2023-06-02 13:27 UTC | 5.7 h | resolved | | [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-48279](https://rewindex.com/company/sinch/incidents/qvf8xt00cv46.md) | minor | 2023-06-02 16:54 UTC | 2023-06-03 09:14 UTC | 16 h | resolved | | [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \|\| TT\# MNOC-48282](https://rewindex.com/company/sinch/incidents/gf2pm6313r8s.md) | none | 2023-06-02 19:31 UTC | 2023-06-02 22:50 UTC | 3.3 h | resolved | | [Delivery Issue - Myanmar - MPT](https://rewindex.com/company/sinch/incidents/jn5w61n3x69n.md) | minor | 2023-06-03 09:25 UTC | 2023-06-03 13:05 UTC | 3.7 h | resolved | | [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-48308](https://rewindex.com/company/sinch/incidents/7w50w0w9fd32.md) | minor | 2023-06-03 17:02 UTC | 2023-06-04 10:46 UTC | 18 h | resolved | | [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of MT \| TT\# MNOC-48301](https://rewindex.com/company/sinch/incidents/k7ml9rz3n8y9.md) | minor | 2023-06-03 17:07 UTC | 2023-06-03 18:59 UTC | 1.9 h | resolved | | [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-48321](https://rewindex.com/company/sinch/incidents/grwd0qx5rmr4.md) | minor | 2023-06-04 16:01 UTC | 2023-06-05 00:38 UTC | 8.6 h | resolved | | [Delivery Issue Turkey- Turkcell TR](https://rewindex.com/company/sinch/incidents/00w43zsn5fsd.md) | minor | 2023-06-05 08:41 UTC | 2023-06-05 15:07 UTC | 6.4 h | resolved | | [Delivery Issue Turkey-Avea TR](https://rewindex.com/company/sinch/incidents/svmhlggcwpf3.md) | minor | 2023-06-05 08:41 UTC | 2023-06-05 15:08 UTC | 6.5 h | resolved | | [Delivery Issue Turkey - Vodafone TR](https://rewindex.com/company/sinch/incidents/fjs7hs2pyjjz.md) | minor | 2023-06-05 08:47 UTC | 2023-06-05 15:06 UTC | 6.3 h | resolved | | [Delivery Issue - Jersey - Core telecom](https://rewindex.com/company/sinch/incidents/twzwss1wwl1x.md) | minor | 2023-06-05 15:41 UTC | 2023-06-05 20:04 UTC | 4.4 h | resolved | | [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-48346](https://rewindex.com/company/sinch/incidents/yqfbyxhw1z03.md) | minor | 2023-06-05 15:58 UTC | 2023-06-06 09:39 UTC | 18 h | resolved | | [Delivery Issue Venezuela-Movilnet](https://rewindex.com/company/sinch/incidents/bdsmgd7mxm1p.md) | minor | 2023-06-06 07:36 UTC | 2023-06-06 11:42 UTC | 4.1 h | resolved | | [Delivery Issue Cambodia-Smart Axiata](https://rewindex.com/company/sinch/incidents/6lyyxv054wgt.md) | minor | 2023-06-06 09:50 UTC | 2023-06-06 11:34 UTC | 1.7 h | resolved | | [Sinch Dashboard - Payment Issue](https://rewindex.com/company/sinch/incidents/k0hv2f4pnkcv.md) | minor | 2023-06-06 14:32 UTC | 2023-06-06 17:13 UTC | 2.7 h | resolved | | [Delivery issues - Eir Ireland](https://rewindex.com/company/sinch/incidents/qtp303qmk1l9.md) | minor | 2023-06-06 15:08 UTC | 2023-06-08 13:22 UTC | 46 h | resolved | | [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-48383](https://rewindex.com/company/sinch/incidents/p2spj1d75crz.md) | minor | 2023-06-06 17:02 UTC | 2023-06-07 02:01 UTC | 9.0 h | resolved | | [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of MO \| TT\# MNOC-48395](https://rewindex.com/company/sinch/incidents/k42xrw8zvfyn.md) | minor | 2023-06-06 22:16 UTC | 2023-06-07 00:34 UTC | 2.3 h | resolved | | [Delivery issues - Lycamobile United Kingdom](https://rewindex.com/company/sinch/incidents/sp8jbywsrlwl.md) | minor | 2023-06-07 01:32 UTC | 2023-06-07 03:17 UTC | 1.8 h | resolved | | [Delivery Issue Turkey-Avea TR](https://rewindex.com/company/sinch/incidents/bgs55dr5lfqk.md) | minor | 2023-06-07 08:00 UTC | 2023-06-08 13:30 UTC | 30 h | resolved | | [Delivery Issue Turkey- Turkcell TR](https://rewindex.com/company/sinch/incidents/0c84lnzh4xkw.md) | minor | 2023-06-07 08:01 UTC | 2023-06-08 13:30 UTC | 29 h | resolved | | [Delivery Issue Turkey - Vodafone TR](https://rewindex.com/company/sinch/incidents/xnm7lx7hyds2.md) | minor | 2023-06-07 08:04 UTC | 2023-06-08 13:29 UTC | 29 h | resolved | | [Service Degradation - Dashboard](https://rewindex.com/company/sinch/incidents/8sgx2jnwnty1.md) | minor | 2023-06-07 09:16 UTC | 2023-06-07 10:05 UTC | 49 min | resolved | | [Verification SMS Issue - United Arab Emirates](https://rewindex.com/company/sinch/incidents/7gyn0jb0f7z1.md) | minor | 2023-06-07 14:10 UTC | 2023-06-08 10:44 UTC | 21 h | resolved | | [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-48410](https://rewindex.com/company/sinch/incidents/bjbdr35kwypb.md) | minor | 2023-06-07 15:52 UTC | 2023-06-13 03:52 UTC | 6 d | resolved | | [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/k2z2x9rx5v2g.md) | minor | 2023-06-07 19:04 UTC | 2023-06-07 22:15 UTC | 3.2 h | resolved | | [Delivery Issue France - NRJ Mobile](https://rewindex.com/company/sinch/incidents/yyd4y7gvymy6.md) | minor | 2023-06-07 23:03 UTC | 2023-06-08 01:05 UTC | 2.0 h | resolved | | [Whatsapp on-premise degradation](https://rewindex.com/company/sinch/incidents/cx30t79cqj7b.md) | minor | 2023-06-08 08:53 UTC | 2023-06-08 11:14 UTC | 2.4 h | resolved | | [Delivery Issues France - Coriolis Telecom](https://rewindex.com/company/sinch/incidents/grbqhr1gmr75.md) | minor | 2023-06-08 12:42 UTC | 2023-06-08 21:20 UTC | 8.6 h | resolved | | [Delivery Issue US - Verizon Wireless](https://rewindex.com/company/sinch/incidents/c50nrxv96wy2.md) | minor | 2023-06-08 12:49 UTC | 2023-06-08 16:14 UTC | 3.4 h | resolved | | [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \|\| TT\#MNOC-48439](https://rewindex.com/company/sinch/incidents/7p20hhx594zf.md) | none | 2023-06-08 16:11 UTC | 2023-06-09 00:37 UTC | 8.4 h | resolved | | [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \|\| TT\# MNOC-48472](https://rewindex.com/company/sinch/incidents/x7mr8yh18vdd.md) | none | 2023-06-09 19:17 UTC | 2023-06-10 00:13 UTC | 4.9 h | resolved | | [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \|\| TT\#MNOC-48491](https://rewindex.com/company/sinch/incidents/0bw3z9bwnm7n.md) | minor | 2023-06-10 18:19 UTC | 2023-06-10 22:01 UTC | 3.7 h | resolved | | [Delivery Issue Isle of Man - Manx Telecom](https://rewindex.com/company/sinch/incidents/3c48qts5zfhg.md) | minor | 2023-06-11 18:01 UTC | 2023-06-11 18:41 UTC | 40 min | resolved | | [Delivery Issue - Jersey Telecom](https://rewindex.com/company/sinch/incidents/bs14b671sbmj.md) | minor | 2023-06-11 18:03 UTC | 2023-06-11 18:41 UTC | 38 min | resolved | | [Delivery Issue Singapore - Singtel](https://rewindex.com/company/sinch/incidents/cgm1fz0qv7p1.md) | minor | 2023-06-12 09:37 UTC | 2023-06-12 12:21 UTC | 2.7 h | resolved | | [Delivery Issue Jersey - Core Telecom](https://rewindex.com/company/sinch/incidents/jj5dk8qqzdgk.md) | minor | 2023-06-13 01:13 UTC | 2023-06-13 13:12 UTC | 12 h | resolved | | [Delivery issue - Telenor PK - Telenor MM](https://rewindex.com/company/sinch/incidents/5kxm3brw2sp0.md) | minor | 2023-06-13 08:25 UTC | 2023-06-14 02:10 UTC | 18 h | resolved | | [Delivery issue - Grameenphone BD](https://rewindex.com/company/sinch/incidents/7xmws85892wt.md) | minor | 2023-06-13 08:28 UTC | 2023-06-14 03:57 UTC | 19 h | resolved | | [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-48536](https://rewindex.com/company/sinch/incidents/t7d7cylctp4b.md) | minor | 2023-06-13 16:48 UTC | 2023-06-14 00:57 UTC | 8.2 h | resolved | | [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \|\| TT\# MNOC-48547](https://rewindex.com/company/sinch/incidents/jlqcgbyh6trk.md) | minor | 2023-06-13 20:34 UTC | 2023-06-13 21:45 UTC | 1.2 h | resolved | | [Delivery Issue Telefonica - Chile](https://rewindex.com/company/sinch/incidents/y89rb4xrzdgj.md) | minor | 2023-06-13 20:44 UTC | 2023-06-13 23:32 UTC | 2.8 h | resolved | | [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR towards one of the tier 3 operators in United States \|\| TT\# MNOC-48569](https://rewindex.com/company/sinch/incidents/1bxxp3f37nw7.md) | minor | 2023-06-14 18:48 UTC | 2023-06-14 20:22 UTC | 1.6 h | resolved | | [Delivery Issue - Jersey Telecom](https://rewindex.com/company/sinch/incidents/xt0n80vk3jyd.md) | minor | 2023-06-14 18:58 UTC | 2023-06-15 01:07 UTC | 6.2 h | resolved | | [DI MMS 365 - MM4 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-48571](https://rewindex.com/company/sinch/incidents/2f9qv4jxktw3.md) | none | 2023-06-14 20:18 UTC | 2023-06-14 21:30 UTC | 1.2 h | resolved | | [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-48410](https://rewindex.com/company/sinch/incidents/84vbm7p83j9c.md) | none | 2023-06-14 21:44 UTC | 2023-06-15 00:38 UTC | 2.9 h | resolved | | [Delivery Issue - Jersey Telecom](https://rewindex.com/company/sinch/incidents/4nyw93r9jqr0.md) | minor | 2023-06-15 15:24 UTC | 2023-06-15 18:04 UTC | 2.7 h | resolved | | [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \|\| TT\# MNOC-48587](https://rewindex.com/company/sinch/incidents/8nrkbyjzk4dh.md) | none | 2023-06-15 18:02 UTC | 2023-06-16 00:55 UTC | 6.9 h | resolved | | [Delivery Issue US - T-Mobile](https://rewindex.com/company/sinch/incidents/b6t04t7s0wb8.md) | minor | 2023-06-15 22:30 UTC | 2023-06-16 00:50 UTC | 2.3 h | resolved | | [Delivery issues - US](https://rewindex.com/company/sinch/incidents/03gk6d1tr0cf.md) | minor | 2023-06-15 23:26 UTC | 2023-06-16 00:50 UTC | 1.4 h | resolved | | [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-48613](https://rewindex.com/company/sinch/incidents/h5j9tr48x8yf.md) | minor | 2023-06-16 17:44 UTC | 2023-06-17 00:15 UTC | 6.5 h | resolved | | [Whatsapp on-premise degradation](https://rewindex.com/company/sinch/incidents/xp97654yx70c.md) | minor | 2023-06-16 20:02 UTC | 2023-06-16 22:43 UTC | 2.7 h | resolved | | [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of MT and DR \|\| TT\# MNOC-48617](https://rewindex.com/company/sinch/incidents/twk33wz0k6zm.md) | minor | 2023-06-16 20:09 UTC | 2023-06-16 20:46 UTC | 37 min | resolved | | [Delivery Issue Turkey - Vodafone](https://rewindex.com/company/sinch/incidents/n6k7cg6rqcgg.md) | minor | 2023-06-16 21:45 UTC | 2023-06-16 22:47 UTC | 1.0 h | resolved | | [Delivery Issue UAE - Etisalat and Du.](https://rewindex.com/company/sinch/incidents/53761rvdmjsl.md) | minor | 2023-06-17 11:46 UTC | 2023-06-17 14:13 UTC | 2.5 h | resolved | | [Delivery Issue Turkey](https://rewindex.com/company/sinch/incidents/s12qq7c67pn8.md) | minor | 2023-06-18 07:25 UTC | 2023-06-18 07:58 UTC | 33 min | resolved | | [Delivery Issue Turkey](https://rewindex.com/company/sinch/incidents/n0709g3vz566.md) | minor | 2023-06-18 08:52 UTC | 2023-06-19 00:10 UTC | 15 h | resolved | | [Delivery Issue Taiwan](https://rewindex.com/company/sinch/incidents/lgc5bc4jgf85.md) | minor | 2023-06-18 19:20 UTC | 2023-06-19 00:05 UTC | 4.8 h | resolved | | [Delivery Issue Nigeria - Glo Mobile](https://rewindex.com/company/sinch/incidents/718hp02b75k3.md) | minor | 2023-06-18 23:54 UTC | 2023-06-19 22:03 UTC | 22 h | resolved | | [Delivery Issue O2 Germany](https://rewindex.com/company/sinch/incidents/jx53zxx4f68d.md) | minor | 2023-06-19 03:16 UTC | 2023-06-19 12:08 UTC | 8.9 h | resolved | | [Delivery Issue Italy](https://rewindex.com/company/sinch/incidents/w0vybjq53kz2.md) | minor | 2023-06-19 06:35 UTC | 2023-06-19 08:00 UTC | 1.4 h | resolved | | [Delivery Issue Singapore - Singtel](https://rewindex.com/company/sinch/incidents/yxzmfnqqwmd3.md) | minor | 2023-06-19 13:26 UTC | 2023-06-19 21:06 UTC | 7.7 h | resolved | | [Conversation API issues](https://rewindex.com/company/sinch/incidents/yy56w4j7k2y5.md) | minor | 2023-06-19 15:21 UTC | 2023-06-21 14:08 UTC | 47 h | resolved | | [Delivery Issue France - Bouygues Telecom](https://rewindex.com/company/sinch/incidents/zrjchdfpyjjc.md) | minor | 2023-06-20 17:38 UTC | 2023-06-20 22:13 UTC | 4.6 h | resolved | | [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of MO & DR \|\| TT\# MNOC-48686](https://rewindex.com/company/sinch/incidents/jrjs3ngs2cqx.md) | minor | 2023-06-20 19:19 UTC | 2023-06-20 23:16 UTC | 4.0 h | resolved | | [Delivery Issue Italy - Vodafone](https://rewindex.com/company/sinch/incidents/d3x75hk9xqc6.md) | minor | 2023-06-20 23:05 UTC | 2023-06-21 07:14 UTC | 8.2 h | resolved | | [Delivery Issue Australia - MMS](https://rewindex.com/company/sinch/incidents/tq62pdk2dw47.md) | minor | 2023-06-21 07:02 UTC | 2023-06-22 08:13 UTC | 25 h | resolved | | [Delivery Issue Isle of Man - Manx Telecom](https://rewindex.com/company/sinch/incidents/szxq5j5sdpkc.md) | minor | 2023-06-21 09:19 UTC | 2023-06-21 12:55 UTC | 3.6 h | resolved | | [Service notification - Delays EMEA](https://rewindex.com/company/sinch/incidents/ggzd24vmfrkv.md) | minor | 2023-06-21 11:42 UTC | 2023-06-22 08:16 UTC | 21 h | resolved | | [Delivery Issue Jersey- Core Telecom](https://rewindex.com/company/sinch/incidents/ts14m4jhy3gq.md) | minor | 2023-06-21 13:05 UTC | 2023-06-21 22:11 UTC | 9.1 h | resolved | | [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \|\| TT\# MNOC-48712](https://rewindex.com/company/sinch/incidents/wn36k837dg5n.md) | minor | 2023-06-21 17:44 UTC | 2023-06-22 00:51 UTC | 7.1 h | resolved | | [Delivery Issue Nigeria - Glo Mobile](https://rewindex.com/company/sinch/incidents/y2tjjkwn4p2z.md) | minor | 2023-06-22 14:17 UTC | 2023-06-22 22:15 UTC | 8.0 h | resolved | | [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \|\| TT\# MNOC-48734](https://rewindex.com/company/sinch/incidents/8wnz7982pmkw.md) | minor | 2023-06-22 18:30 UTC | 2023-06-22 23:08 UTC | 4.6 h | resolved | | [Delivery Issue Mexico - Telcel](https://rewindex.com/company/sinch/incidents/ysqwks5mvc28.md) | major | 2023-06-23 04:28 UTC | 2023-06-23 08:11 UTC | 3.7 h | resolved | | [Delivery Issue Bolivia - Tigo](https://rewindex.com/company/sinch/incidents/m5n7x06xdfrk.md) | major | 2023-06-23 05:32 UTC | 2023-06-23 06:13 UTC | 41 min | resolved | | [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of MT Traffic \| TT\# MNOC-48767](https://rewindex.com/company/sinch/incidents/dspxmpp99jp1.md) | minor | 2023-06-23 16:34 UTC | 2023-06-23 20:22 UTC | 3.8 h | resolved | | [Customer Support - Ticketing System](https://rewindex.com/company/sinch/incidents/hh19r4k6flcg.md) | major | 2023-06-24 12:03 UTC | 2023-06-24 14:52 UTC | 2.8 h | resolved | | [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \|\| TT\# MNOC-48790](https://rewindex.com/company/sinch/incidents/sdgpvl5xbg4g.md) | minor | 2023-06-24 17:54 UTC | 2023-06-24 21:34 UTC | 3.7 h | resolved | | [Delivery issues - Italy](https://rewindex.com/company/sinch/incidents/y5104wl10byr.md) | minor | 2023-06-25 03:23 UTC | 2023-06-25 04:54 UTC | 1.5 h | resolved | | [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of MT Traffic \| TT\# MNOC-48806](https://rewindex.com/company/sinch/incidents/1rnltfbyy7qc.md) | minor | 2023-06-25 16:07 UTC | 2023-06-25 18:37 UTC | 2.5 h | resolved | | [Delivery issues - US - US Cellular](https://rewindex.com/company/sinch/incidents/tpzp4qp317nb.md) | minor | 2023-06-26 08:03 UTC | 2023-06-27 12:12 UTC | 28 h | resolved | | [Customer Support - Ticketing System](https://rewindex.com/company/sinch/incidents/qklxmb9bv1c1.md) | minor | 2023-06-26 14:05 UTC | 2023-06-26 15:07 UTC | 1.0 h | resolved | | [Delivery Issue Canada - Bell Mobility](https://rewindex.com/company/sinch/incidents/xjvcc4x92m0q.md) | minor | 2023-06-27 07:47 UTC | 2023-06-27 12:04 UTC | 4.3 h | resolved | | [Delivery Issue Thailand - AIS TH](https://rewindex.com/company/sinch/incidents/m96lx8qx9s2j.md) | minor | 2023-06-27 11:44 UTC | 2023-06-27 16:51 UTC | 5.1 h | resolved | | [Delivery Issue Sinch Engage](https://rewindex.com/company/sinch/incidents/15wp54wp0gkf.md) | major | 2023-06-28 11:34 UTC | 2023-06-28 18:44 UTC | 7.2 h | resolved | | [DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MO, MT and DLR \| TT\# MNOC-48886](https://rewindex.com/company/sinch/incidents/2g6wszlfbsnb.md) | minor | 2023-06-29 03:27 UTC | 2023-06-30 16:15 UTC | 37 h | resolved | | [Delivery Issue Jersey - Jersey Telecom](https://rewindex.com/company/sinch/incidents/qlmq5tfy2lmx.md) | minor | 2023-06-30 07:39 UTC | 2023-06-30 18:23 UTC | 11 h | resolved | | [Delivery Issue Isle of Man - Manx Telecom](https://rewindex.com/company/sinch/incidents/fn35cggvwjhk.md) | minor | 2023-06-30 08:37 UTC | 2023-06-30 19:10 UTC | 11 h | resolved | | [Calling Degradation - China](https://rewindex.com/company/sinch/incidents/5gz3dvjmb1wt.md) | minor | 2023-06-30 10:08 UTC | 2023-07-02 08:10 UTC | 46 h | resolved | | [Delivery Issue - United Kingdom - SkyMobile - Virgin Mobile - O2](https://rewindex.com/company/sinch/incidents/pn4l1h4m5s3q.md) | minor | 2023-06-30 10:46 UTC | 2023-06-30 18:18 UTC | 7.5 h | resolved | ## Maintenance | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [\[Scheduled\] External Maintenance - T-Mobile - US](https://rewindex.com/company/sinch/incidents/ln355g9yx9f9.md) | maintenance | 2023-06-01 05:02 UTC | 2023-06-01 11:00 UTC | 6.0 h | resolved | | [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10467](https://rewindex.com/company/sinch/incidents/qj95wy18gnrj.md) | maintenance | 2023-06-01 06:00 UTC | 2023-06-01 09:57 UTC | 4.0 h | resolved | | [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/2hlnftp17kyb.md) | maintenance | 2023-06-01 07:00 UTC | 2023-06-01 11:00 UTC | 4.0 h | resolved | | [\[Scheduled\] Sinch Emergency Maintenance - Verification flashcall and Calling Platform on EU-Central-1](https://rewindex.com/company/sinch/incidents/yg0z6c7vh1kg.md) | maintenance | 2023-06-02 05:31 UTC | 2023-06-02 06:30 UTC | 59 min | resolved | | [\[Scheduled\] DI Message Manager \| Enterprise Messaging & Operator Services \| TLS certificate renewal \| PCR Number \# PCRSDI-10511](https://rewindex.com/company/sinch/incidents/6wsdmmzfck4b.md) | maintenance | 2023-06-03 18:00 UTC | 2023-06-03 18:56 UTC | 56 min | resolved | | [\[Scheduled\] DI HTTP gateway \| Enterprise Messaging & Operator Services \| TLS certificate renewal \| PCR Number \# PCRSDI-10512](https://rewindex.com/company/sinch/incidents/56jc28r1t78x.md) | maintenance | 2023-06-03 18:00 UTC | 2023-06-03 18:56 UTC | 56 min | resolved | | [\[Scheduled\] DI E-MAIL 365 \| Enterprise Messaging \| Application Maintenance \| Ref Number\# PCRSDI-10504](https://rewindex.com/company/sinch/incidents/ljzccwz7ypvw.md) | maintenance | 2023-06-03 22:00 UTC | 2023-06-03 22:54 UTC | 54 min | resolved | | [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance for one of the tier 3 operators in United States \|\| Reference No: CHG000008361963 & BOTHWAKYEXIO2-00163](https://rewindex.com/company/sinch/incidents/tchsh8w9p01w.md) | maintenance | 2023-06-04 02:00 UTC | 2023-06-05 02:00 UTC | 24 h | resolved | | [\[Scheduled\] AT&T - US has scheduled a maintenance.](https://rewindex.com/company/sinch/incidents/8154bs1fmnxp.md) | maintenance | 2023-06-04 02:00 UTC | 2023-06-05 02:00 UTC | 24 h | resolved | | [\[Scheduled\] External Maintenance - USA Bandwidth](https://rewindex.com/company/sinch/incidents/t02hf73sv7jf.md) | maintenance | 2023-06-05 02:00 UTC | 2023-06-05 06:00 UTC | 4.0 h | resolved | | [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Network Maintenance \| PCR Number \# PCRSDI-10525](https://rewindex.com/company/sinch/incidents/p0y2dbc4yg4v.md) | maintenance | 2023-06-06 06:00 UTC | 2023-06-06 09:30 UTC | 3.5 h | resolved | | [\[Scheduled\] DI SMS 365 (iSMS) \| Operator Services \| Application Maintenance \| PCR Number\# PCRSDI-10535](https://rewindex.com/company/sinch/incidents/3g5rvk86w0rp.md) | maintenance | 2023-06-06 18:00 UTC | 2023-06-06 20:00 UTC | 2.0 h | resolved | | [\[Scheduled\] EXTENDED \|\| DI SMS 365 (iSMS) \| Operator Services \| Application Maintenance \| PCR Number\# PCRSDI-10535](https://rewindex.com/company/sinch/incidents/309w1d4jgq17.md) | maintenance | 2023-06-06 20:16 UTC | 2023-06-06 21:33 UTC | 1.3 h | resolved | | [\[Scheduled\] \*\* POSTPONED\*\* DI SMS 365 \| Enterprise Messaging \| Message Manager Maintenance \| PCR Number\# PCRSDI-10531](https://rewindex.com/company/sinch/incidents/y79tz2m0q14t.md) | maintenance | 2023-06-07 06:37 UTC | not resolved | ongoing | unknown | | [\[Scheduled\] DI SMS 365(Message Manager)\| Enterprise Messaging \| Application and System Maintenance \| PCR Number \# PCRSDI-10533](https://rewindex.com/company/sinch/incidents/shl2gm8dg1qr.md) | maintenance | 2023-06-07 11:48 UTC | 2023-06-07 12:32 UTC | 44 min | resolved | | [\[Scheduled\] DI SMS 365 (SMSx) (iSMS) \| Operator Services \| Application & Database Maintenance \| PCR Number \# NA](https://rewindex.com/company/sinch/incidents/96mtp7wcrm31.md) | maintenance | 2023-06-07 17:01 UTC | 2023-06-07 18:57 UTC | 1.9 h | resolved | | [\[Scheduled\] Rescheduled \| DI SMS 365(Message Manager)\| Enterprise Messaging \| Application and System Maintenance \| PCR Number \# PCRSDI-10533](https://rewindex.com/company/sinch/incidents/7yjgvh5bwdvg.md) | maintenance | 2023-06-07 19:00 UTC | 2023-06-07 21:00 UTC | 2.0 h | resolved | | [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Network Maintenance \| PCR Number \# PCRSDI-10537](https://rewindex.com/company/sinch/incidents/nk547h2pwk05.md) | maintenance | 2023-06-08 06:00 UTC | 2023-06-08 07:43 UTC | 1.7 h | resolved | | [\[Scheduled\] SMSC Maintenance - US1 site](https://rewindex.com/company/sinch/incidents/1b8qh0cxprvz.md) | maintenance | 2023-06-08 08:00 UTC | 2023-06-08 09:00 UTC | 1.0 h | resolved | | [\[Scheduled\] Sinch Scheduled Maintenance - US5 Network hub](https://rewindex.com/company/sinch/incidents/kdl2r1wbbmj8.md) | maintenance | 2023-06-08 17:00 UTC | 2023-06-08 19:00 UTC | 2.0 h | resolved | | [\[Scheduled\] External MMS Maintenance - US](https://rewindex.com/company/sinch/incidents/ql8q5jn8w83f.md) | maintenance | 2023-06-13 04:00 UTC | 2023-06-13 12:00 UTC | 8.0 h | resolved | | [\[Scheduled\] \*\* RESCHEDULED\*\* DI SMS 365 \| Operator Services \| Application and Database Maintenance \| PCR Number\# PCRSDI-10532](https://rewindex.com/company/sinch/incidents/v8kgbf2l8xbt.md) | maintenance | 2023-06-13 05:00 UTC | 2023-06-13 05:36 UTC | 36 min | resolved | | [\[Scheduled\] \*\*EXTENDED\*\* DI SMS 365 \| Operator Services \| Verizon Maintenance \| Reference Number\# WR-5202](https://rewindex.com/company/sinch/incidents/ljvgv866sn4d.md) | maintenance | 2023-06-13 06:09 UTC | 2023-06-13 06:27 UTC | 18 min | resolved | | [\[Scheduled\] WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/t4t82ddk11cs.md) | maintenance | 2023-06-13 08:00 UTC | 2023-06-13 09:00 UTC | 1.0 h | resolved | | [\[Scheduled\] WhatsApp Business On-Premises API version upgrade](https://rewindex.com/company/sinch/incidents/l801krch6c4l.md) | maintenance | 2023-06-13 08:01 UTC | 2023-06-16 13:00 UTC | 3 d | resolved | | [\[Scheduled\] WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/5cdgpqc6yswn.md) | maintenance | 2023-06-13 10:00 UTC | 2023-06-13 11:00 UTC | 1.0 h | resolved | | [\[Scheduled\] External MMS Maintenance - US](https://rewindex.com/company/sinch/incidents/s0b4t0ghwftk.md) | maintenance | 2023-06-14 04:00 UTC | 2023-06-14 12:00 UTC | 8.0 h | resolved | | [\[Scheduled\] Sinch Maintenance - Verification flashcall and Callout on EU-Central-1](https://rewindex.com/company/sinch/incidents/m0tfzj2fq6j5.md) | maintenance | 2023-06-14 07:00 UTC | 2023-06-14 11:00 UTC | 4.0 h | resolved | | [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/x7n4pxxqjj1s.md) | maintenance | 2023-06-14 08:00 UTC | 2023-06-14 09:00 UTC | 1.0 h | resolved | | [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/l6v64xnb37n5.md) | maintenance | 2023-06-14 09:00 UTC | 2023-06-14 10:00 UTC | 1.0 h | resolved | | [\[Scheduled\] External Maintenance - Singapore - Starhub Mobile](https://rewindex.com/company/sinch/incidents/qqqxkc5sgpd0.md) | maintenance | 2023-06-14 16:00 UTC | 2023-06-14 22:00 UTC | 6.0 h | resolved | | [\[Scheduled\] External Maintenance - US Verizon Wireless](https://rewindex.com/company/sinch/incidents/zqg4hqg26s02.md) | maintenance | 2023-06-15 04:00 UTC | 2023-06-16 03:00 UTC | 23 h | resolved | | [\[Scheduled\] DI SMS 365 \| Operator Services \| Application and Database Maintenance \| PCR Number\# PCRSDI-10532](https://rewindex.com/company/sinch/incidents/3kb55r59pnxq.md) | maintenance | 2023-06-15 05:00 UTC | 2023-06-15 09:03 UTC | 4.0 h | resolved | | [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number\# PCRSDI-10529](https://rewindex.com/company/sinch/incidents/t8kpmkws9zqd.md) | maintenance | 2023-06-15 06:00 UTC | 2023-06-15 07:20 UTC | 1.3 h | resolved | | [\[Scheduled\] Sinch Interconnect \| Customer Portal (tickets.sinch.com) Planned Maintenance \|](https://rewindex.com/company/sinch/incidents/419s95ttfxx3.md) | maintenance | 2023-06-18 06:00 UTC | 2023-06-18 10:00 UTC | 4.0 h | resolved | | [\[Scheduled\] tickets.sinch.com / support@sinch.com planned maintenance](https://rewindex.com/company/sinch/incidents/bwg5nfml5vgb.md) | maintenance | 2023-06-18 06:00 UTC | 2023-06-18 10:00 UTC | 4.0 h | resolved | | [\[Scheduled\] tickets.sinch.com planned maintenance](https://rewindex.com/company/sinch/incidents/vc31002fq430.md) | maintenance | 2023-06-18 06:00 UTC | 2023-06-18 10:00 UTC | 4.0 h | resolved | | [\[Scheduled\] Sinch Contact Pro - getting ready for Quarterly maintenance](https://rewindex.com/company/sinch/incidents/h3kxn8nxflby.md) | maintenance | 2023-06-19 06:00 UTC | 2023-06-19 18:00 UTC | 12 h | resolved | | [\[Scheduled\] WhatsApp Business On-Premises API version upgrade](https://rewindex.com/company/sinch/incidents/p17934swcblr.md) | maintenance | 2023-06-19 08:01 UTC | 2023-06-23 13:00 UTC | 4 d | resolved | | [\[Scheduled\] Sinch Scheduled Network Maintenance - US3 Site](https://rewindex.com/company/sinch/incidents/d0gkpx3p5xwj.md) | maintenance | 2023-06-20 08:00 UTC | 2023-06-20 11:00 UTC | 3.0 h | resolved | | [\[Scheduled\] Sinch Planned Maintenance - MMS](https://rewindex.com/company/sinch/incidents/gssft0bjfgzj.md) | maintenance | 2023-06-20 08:30 UTC | 2023-06-20 09:31 UTC | 1.0 h | resolved | | [\[Scheduled\] External Maintenance - USA AT&T](https://rewindex.com/company/sinch/incidents/3148545vkffy.md) | maintenance | 2023-06-21 04:00 UTC | 2023-06-21 11:00 UTC | 7.0 h | resolved | | [\[Scheduled\] External Maintenance - Singapore - Starhub Mobile](https://rewindex.com/company/sinch/incidents/06tvl12pw1rp.md) | maintenance | 2023-06-21 16:00 UTC | 2023-06-21 22:00 UTC | 6.0 h | resolved | | [\[Scheduled\] DI MMX 365 \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10547](https://rewindex.com/company/sinch/incidents/bqmxrglj91lw.md) | maintenance | 2023-06-21 18:00 UTC | 2023-06-21 21:00 UTC | 3.0 h | resolved | | [\[Scheduled\] External Maintenance - USA AT&T](https://rewindex.com/company/sinch/incidents/t0cg810jv4v8.md) | maintenance | 2023-06-22 04:00 UTC | 2023-06-22 11:00 UTC | 7.0 h | resolved | | [\[Scheduled\] \*\*Postponed \*\*\| DI SMS 365 \| Enterprise Messaging \| Message Manager Maintenance \| PCR Number\# PCRSDI-10531](https://rewindex.com/company/sinch/incidents/z8gz98f5w057.md) | maintenance | 2023-06-24 14:11 UTC | not resolved | ongoing | unknown | | [\[Scheduled\] DI E-MAIL 365 \| Enterprise Messaging \| Application Maintenance \| Ref Number\#PCRSDI-10552](https://rewindex.com/company/sinch/incidents/p9zwn321mvtv.md) | maintenance | 2023-06-24 22:00 UTC | 2023-06-25 01:00 UTC | 3.0 h | resolved | | [\[Scheduled\] External Maintenance - T-Mobile - US](https://rewindex.com/company/sinch/incidents/jcn3wn6nw2zs.md) | maintenance | 2023-06-26 06:00 UTC | 2023-06-26 12:00 UTC | 6.0 h | resolved | | [\[Scheduled\] External Planned Maintenance: MMS](https://rewindex.com/company/sinch/incidents/dllmwscf159c.md) | maintenance | 2023-06-26 08:30 UTC | 2023-06-26 12:00 UTC | 3.5 h | resolved | | [\[Scheduled\] Planned Outage - Iraq ITPC](https://rewindex.com/company/sinch/incidents/w4vpttd7vhjd.md) | maintenance | 2023-06-27 01:00 UTC | 2023-06-27 05:00 UTC | 4.0 h | resolved | | [\[Scheduled\] DI SMS 365 \| Operator Services \| Verizon Maintenance \| Reference Number\# PCRSDI-10555](https://rewindex.com/company/sinch/incidents/g98cdnz7jbk1.md) | maintenance | 2023-06-27 04:00 UTC | 2023-06-27 04:03 UTC | 3 min | resolved | | [\[Scheduled\] WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/36wpqk1qbtrm.md) | maintenance | 2023-06-27 08:02 UTC | 2023-06-27 09:00 UTC | 58 min | resolved | | [\[Scheduled\] WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/kgshhrv9b55d.md) | maintenance | 2023-06-27 10:00 UTC | 2023-06-27 11:00 UTC | 1.0 h | resolved | | [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10559](https://rewindex.com/company/sinch/incidents/fzdgtjmn7f4d.md) | maintenance | 2023-06-28 06:00 UTC | 2023-06-28 07:46 UTC | 1.8 h | resolved | | [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/sh39djd3trlp.md) | maintenance | 2023-06-28 08:00 UTC | 2023-06-28 09:00 UTC | 1.0 h | resolved | | [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/gr8yb6xqht6g.md) | maintenance | 2023-06-28 09:00 UTC | 2023-06-28 10:00 UTC | 1.0 h | resolved | | [\[Scheduled\] External Maintenance - US Cellular](https://rewindex.com/company/sinch/incidents/g2lczbm0n8tq.md) | maintenance | 2023-06-28 17:30 UTC | 2023-06-29 11:30 UTC | 18 h | resolved | ## Cite this Sinch posted 101 status incidents in June 2023 (4 major or critical); 0 price changes and 0 notable page changes observed. - Canonical URL: https://rewindex.com/company/sinch/2023/06 - Citation: Sinch, “Sinch in June 2023” (2023-06-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/2023/06 (CC BY 4.0). - Markdown link: `[Sinch: Sinch in June 2023 (2023-06-01)](https://rewindex.com/company/sinch/2023/06)` --- Canonical: https://rewindex.com/company/sinch/2023/06 · Markdown: https://rewindex.com/company/sinch/2023/06.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:16:34.423Z