# Sinch in July 2023: incidents, uptime and changes

> Sinch in July 2023: 62 incidents on its status page (1 major or critical), 97.79% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Sinch’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/sinch/2023/07
Last updated: 2023-08-01T00:00:00Z

- Incidents posted: 62 (major/critical: 1) · Maintenance: 72
- By vendor impact label: major 1, minor 56, none 5
- Uptime (vendor-reported): 97.79% free of major/critical incidents, 37.28% free of any incident; outage time 16 h 23 min, incident time 19.4 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2023](https://rewindex.com/company/sinch/2023/06.md) · Next: [August 2023](https://rewindex.com/company/sinch/2023/08.md) · [All months](https://rewindex.com/company/sinch/reports.md) · [Sinch](https://rewindex.com/company/sinch.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Network disturbance - US3](https://rewindex.com/company/sinch/incidents/m34nr90yhsv8.md) | major | 2023-07-05 14:09 UTC | 2023-07-06 06:32 UTC | 16 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-48934](https://rewindex.com/company/sinch/incidents/pss229xydyzr.md) | none | 2023-07-01 01:23 UTC | 2023-07-01 09:07 UTC | 7.7 h | resolved |
| [Delivery Issue France - Orange](https://rewindex.com/company/sinch/incidents/9s80y67ws0f1.md) | minor | 2023-07-01 02:54 UTC | 2023-07-01 04:02 UTC | 1.1 h | resolved |
| [Delivery issues - Orange Romania and Digi Mobil Romania](https://rewindex.com/company/sinch/incidents/d7nd44pcsskr.md) | minor | 2023-07-01 05:48 UTC | 2023-07-01 06:47 UTC | 59 min | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR Traffic \| TT\# MNOC-48951](https://rewindex.com/company/sinch/incidents/5pcvs2ctcqcg.md) | minor | 2023-07-01 16:09 UTC | 2023-07-01 23:43 UTC | 7.6 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Application Maintenance & Network Maintenance  \| PCR Number \# PCRSDI-10526](https://rewindex.com/company/sinch/incidents/grdw5tvy4pkq.md) | none | 2023-07-01 18:17 UTC | 2023-07-01 18:27 UTC | 10 min | resolved |
| [Delivery Issue - Jersey Telecom](https://rewindex.com/company/sinch/incidents/xcf8n7xv597t.md) | minor | 2023-07-03 02:45 UTC | 2023-07-03 11:19 UTC | 8.6 h | resolved |
| [Delivery Issue Isle of Man - Manx Telecom](https://rewindex.com/company/sinch/incidents/y7xj921n2tny.md) | minor | 2023-07-03 08:26 UTC | 2023-07-03 11:15 UTC | 2.8 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/hqspltccpw0h.md) | minor | 2023-07-03 11:27 UTC | 2023-07-04 00:08 UTC | 13 h | resolved |
| [Delivery Issue Malaysia - Maxis](https://rewindex.com/company/sinch/incidents/27h4kwfb3jzx.md) | minor | 2023-07-05 07:21 UTC | 2023-07-05 09:20 UTC | 2.0 h | resolved |
| [Delivery Issue Philippines - Globe Telecom](https://rewindex.com/company/sinch/incidents/w81w1c54zc1z.md) | minor | 2023-07-05 07:35 UTC | 2023-07-05 12:18 UTC | 4.7 h | resolved |
| [Network disturbance - US3](https://rewindex.com/company/sinch/incidents/m34nr90yhsv8.md) | major | 2023-07-05 14:09 UTC | 2023-07-06 06:32 UTC | 16 h | resolved |
| [Delivery Issue Mexico - AT&T](https://rewindex.com/company/sinch/incidents/ph7mhtlzjlsf.md) | minor | 2023-07-06 06:33 UTC | 2023-07-07 00:27 UTC | 18 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR Traffic \| TT\# MNOC-49052](https://rewindex.com/company/sinch/incidents/wvpst1whbpvr.md) | none | 2023-07-06 18:20 UTC | 2023-07-08 04:18 UTC | 34 h | resolved |
| [Internal SMPP degradation on EU3 site](https://rewindex.com/company/sinch/incidents/lx0szrwqn7jh.md) | minor | 2023-07-07 06:47 UTC | 2023-07-07 16:55 UTC | 10 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential delay in delivery of MO, MT & DLR towards operators in Canada & United States  \| TT\# MNOC-48695](https://rewindex.com/company/sinch/incidents/jtvt3rchnjg0.md) | minor | 2023-07-08 02:30 UTC | 2023-07-08 04:21 UTC | 1.9 h | resolved |
| [Delivery Issue Congo - Africell](https://rewindex.com/company/sinch/incidents/l0fnfjsxjv3j.md) | minor | 2023-07-11 08:24 UTC | 2023-07-12 09:44 UTC | 25 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR Traffic \| TT\# MNOC-49124](https://rewindex.com/company/sinch/incidents/mpl0vftf3r11.md) | minor | 2023-07-11 17:04 UTC | 2023-07-11 23:33 UTC | 6.5 h | resolved |
| [Delivery Issue USA - US-Cellular](https://rewindex.com/company/sinch/incidents/ky9pjd1grfhj.md) | minor | 2023-07-12 07:38 UTC | 2023-07-12 11:20 UTC | 3.7 h | resolved |
| [Delivery Issue Turkey](https://rewindex.com/company/sinch/incidents/x38xyw8j7z5z.md) | minor | 2023-07-12 09:30 UTC | 2023-07-13 04:31 UTC | 19 h | resolved |
| [Delivery Issue Taiwan](https://rewindex.com/company/sinch/incidents/gdhsjzdr6g89.md) | minor | 2023-07-13 16:11 UTC | 2023-07-14 06:20 UTC | 14 h | resolved |
| [Service Degradation - Dashboard](https://rewindex.com/company/sinch/incidents/f9xy6k1v0n16.md) | minor | 2023-07-13 19:59 UTC | 2023-07-14 14:09 UTC | 18 h | resolved |
| [Delivery Issue United Kingdom - Virgin Mobile](https://rewindex.com/company/sinch/incidents/rns7fcwh9kjf.md) | minor | 2023-07-14 16:39 UTC | 2023-07-21 10:24 UTC | 7 d | resolved |
| [MMS Issues - Global](https://rewindex.com/company/sinch/incidents/b7w3kp0nw36m.md) | minor | 2023-07-14 21:36 UTC | 2023-07-17 15:27 UTC | 3 d | resolved |
| [Delivery Issue Germany - Lycamobile Germany](https://rewindex.com/company/sinch/incidents/82hv2qk4pdfd.md) | minor | 2023-07-16 22:15 UTC | 2023-07-16 23:45 UTC | 1.5 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR Traffic \| TT\# MNOC-49216](https://rewindex.com/company/sinch/incidents/j639ngzx402z.md) | none | 2023-07-17 20:22 UTC | 2023-07-18 00:46 UTC | 4.4 h | resolved |
| [Delivery Issue Mexico - Izzi](https://rewindex.com/company/sinch/incidents/2pr2k627wqwg.md) | minor | 2023-07-17 21:49 UTC | 2023-07-18 15:13 UTC | 17 h | resolved |
| [Delivery Issue Germany - Lycamobile Germany](https://rewindex.com/company/sinch/incidents/27l11d9t0dxx.md) | minor | 2023-07-17 22:25 UTC | 2023-07-17 23:32 UTC | 1.1 h | resolved |
| [Delivery Issue France - Orange France](https://rewindex.com/company/sinch/incidents/z6pcdj2x8vqz.md) | minor | 2023-07-18 09:27 UTC | 2023-07-18 11:17 UTC | 1.8 h | resolved |
| [Delivery Issue Sierra Leone - Africell](https://rewindex.com/company/sinch/incidents/bdprd1ff00d0.md) | minor | 2023-07-18 21:25 UTC | 2023-07-19 18:55 UTC | 22 h | resolved |
| [Delivery Issue Germany - Lycamobile Germany](https://rewindex.com/company/sinch/incidents/090kh59zqy5r.md) | minor | 2023-07-18 22:30 UTC | 2023-07-18 23:55 UTC | 1.4 h | resolved |
| [MMS Delivery Issue United States - Verizon, AT&T, and T-Mobile](https://rewindex.com/company/sinch/incidents/d334q9xby9lx.md) | minor | 2023-07-19 17:44 UTC | 2023-07-19 20:37 UTC | 2.9 h | resolved |
| [Delivery Issue Germany - Lycamobile Germany](https://rewindex.com/company/sinch/incidents/12bmb50ccq2d.md) | minor | 2023-07-19 22:19 UTC | 2023-07-19 23:36 UTC | 1.3 h | resolved |
| [Delivery Issue Singapore - M1 Singapore](https://rewindex.com/company/sinch/incidents/pms0rll35n8b.md) | minor | 2023-07-20 03:16 UTC | 2023-07-20 04:43 UTC | 1.4 h | resolved |
| [Delivery Issue Germany-Lycamobile Germany](https://rewindex.com/company/sinch/incidents/8hbr5xr3bjjf.md) | minor | 2023-07-20 22:21 UTC | 2023-07-21 01:46 UTC | 3.4 h | resolved |
| [Delivery Issue Nigeria - Glo Mobile](https://rewindex.com/company/sinch/incidents/z5vc7xdfzq87.md) | minor | 2023-07-21 12:48 UTC | 2023-07-21 22:15 UTC | 9.4 h | resolved |
| [Delivery Issue Germany-Lycamobile Germany](https://rewindex.com/company/sinch/incidents/k949j36yy730.md) | minor | 2023-07-21 22:19 UTC | 2023-07-22 00:04 UTC | 1.8 h | resolved |
| [Delivery Issues Germany - Lycamobile Germany](https://rewindex.com/company/sinch/incidents/yqv4ryfngkbm.md) | minor | 2023-07-22 22:14 UTC | 2023-07-22 23:32 UTC | 1.3 h | resolved |
| [Delivery Issue US - AT&T / T-Mobile / Verizon](https://rewindex.com/company/sinch/incidents/8gw1mgt8yvks.md) | minor | 2023-07-23 06:37 UTC | 2023-07-23 20:43 UTC | 14 h | resolved |
| [DI SMS 365 \| Operator Services \| Delay in delivery of MO, MT and DLR \|  TT\# MNOC-49304](https://rewindex.com/company/sinch/incidents/g8j3b5xjx46b.md) | minor | 2023-07-23 06:38 UTC | 2023-07-23 19:16 UTC | 13 h | resolved |
| [Delivery Issue - Lycamobile Germany](https://rewindex.com/company/sinch/incidents/l3jngxhsw8g8.md) | minor | 2023-07-23 22:19 UTC | 2023-07-24 00:52 UTC | 2.5 h | resolved |
| [Delivery Issue - Lycamobile Germany](https://rewindex.com/company/sinch/incidents/0r9n8l3djpz0.md) | minor | 2023-07-24 22:12 UTC | 2023-07-25 00:44 UTC | 2.5 h | resolved |
| [Delivery Issue - Asia Cell Iraq](https://rewindex.com/company/sinch/incidents/3rfg72jqw56k.md) | minor | 2023-07-25 17:54 UTC | 2023-07-25 20:46 UTC | 2.9 h | resolved |
| [Delivery Issue - Lycamobile Germany](https://rewindex.com/company/sinch/incidents/np09r81nj68l.md) | minor | 2023-07-25 22:29 UTC | 2023-07-25 23:39 UTC | 1.2 h | resolved |
| [Delivery Issue Nigeria - Glo Mobile](https://rewindex.com/company/sinch/incidents/ptc9ydjsvtd5.md) | minor | 2023-07-26 01:51 UTC | 2023-07-26 08:13 UTC | 6.4 h | resolved |
| [Delivery Issue France - Legos France](https://rewindex.com/company/sinch/incidents/jys5hhn5lbhg.md) | minor | 2023-07-26 02:41 UTC | 2023-07-26 03:04 UTC | 23 min | resolved |
| [Delivery Issue - Asia Cell Iraq](https://rewindex.com/company/sinch/incidents/yzz0qt53ckh7.md) | minor | 2023-07-26 12:39 UTC | 2023-07-26 18:19 UTC | 5.7 h | resolved |
| [Delivery Issue - Lycamobile Germany](https://rewindex.com/company/sinch/incidents/n5k8bdxmjmrd.md) | minor | 2023-07-26 22:08 UTC | 2023-07-26 23:28 UTC | 1.3 h | resolved |
| [Site US7 - Degradation](https://rewindex.com/company/sinch/incidents/qplyxb2l40kh.md) | none | 2023-07-27 05:00 UTC | 2023-07-27 05:00 UTC | 0 min | resolved |
| [Delivery Issue Pakistan - Jazz](https://rewindex.com/company/sinch/incidents/bjqgjy315h7n.md) | minor | 2023-07-27 07:02 UTC | 2023-07-27 10:13 UTC | 3.2 h | resolved |
| [Delivery Issue Mexico - AT&T](https://rewindex.com/company/sinch/incidents/m23r4ml648nd.md) | minor | 2023-07-27 07:51 UTC | 2023-07-27 10:09 UTC | 2.3 h | resolved |
| [Delivery Issue Iran - MTN Irancell](https://rewindex.com/company/sinch/incidents/bz6m4r48vwrs.md) | minor | 2023-07-27 10:00 UTC | 2023-07-27 13:20 UTC | 3.3 h | resolved |
| [Delivery Issue - Lycamobile Germany](https://rewindex.com/company/sinch/incidents/6t5f2wd8llnl.md) | minor | 2023-07-27 22:05 UTC | 2023-07-27 23:26 UTC | 1.4 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MT, MO and DLR traffic towards multiple partners](https://rewindex.com/company/sinch/incidents/1ngfyzjxq0vl.md) | minor | 2023-07-28 09:00 UTC | 2023-07-29 14:29 UTC | 29 h | resolved |
| [US Rest API Degradation](https://rewindex.com/company/sinch/incidents/chjq6tw6q5j8.md) | minor | 2023-07-28 11:07 UTC | 2023-07-28 13:26 UTC | 2.3 h | resolved |
| [Delivery Issue Congo - Africell](https://rewindex.com/company/sinch/incidents/v2zqlm3g479s.md) | minor | 2023-07-28 16:48 UTC | 2023-07-31 13:06 UTC | 3 d | resolved |
| [Delivery Issue - Lycamobile Germany](https://rewindex.com/company/sinch/incidents/7hy45m1gnq7d.md) | minor | 2023-07-28 22:10 UTC | 2023-07-28 23:21 UTC | 1.2 h | resolved |
| [Delivery Issue - Claro Brazil](https://rewindex.com/company/sinch/incidents/tqkpmtk1cjmc.md) | minor | 2023-07-29 11:50 UTC | 2023-07-29 12:45 UTC | 55 min | resolved |
| [Delivery Issue - Lycamobile Germany](https://rewindex.com/company/sinch/incidents/3182cbkgl8sf.md) | minor | 2023-07-29 22:11 UTC | 2023-07-29 23:22 UTC | 1.2 h | resolved |
| [Delivery Issue - Claro Brazil](https://rewindex.com/company/sinch/incidents/wd201mhrqq4q.md) | minor | 2023-07-30 03:33 UTC | 2023-07-30 04:33 UTC | 1.0 h | resolved |
| [Delivery Issue - Lycamobile Germany](https://rewindex.com/company/sinch/incidents/4179hk4b4g62.md) | minor | 2023-07-30 22:24 UTC | 2023-07-30 23:36 UTC | 1.2 h | resolved |
| [Delivery Issue - Claro Brazil](https://rewindex.com/company/sinch/incidents/m5w1r5lqkgx4.md) | minor | 2023-07-31 05:26 UTC | 2023-07-31 08:30 UTC | 3.1 h | resolved |
| [Delivery Issue - Lycamobile Germany](https://rewindex.com/company/sinch/incidents/xg84gmx2s4pj.md) | minor | 2023-07-31 22:13 UTC | 2023-07-31 23:33 UTC | 1.3 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Sinch DI MM7 services \|TLS certificate renewal \| \# PCRSDI-10526](https://rewindex.com/company/sinch/incidents/rm8y4gg881rq.md) | maintenance | 2023-07-01 18:00 UTC | 2023-07-01 18:38 UTC | 38 min | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| Message Manager Maintenance \| PCR Number\# PCRSDI-10531](https://rewindex.com/company/sinch/incidents/f157svr9zm86.md) | maintenance | 2023-07-01 18:00 UTC | 2023-07-01 22:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - CA1 Site](https://rewindex.com/company/sinch/incidents/p0q25vylgbzs.md) | maintenance | 2023-07-03 07:00 UTC | 2023-07-03 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance - Updated Atlas SSL Certificates](https://rewindex.com/company/sinch/incidents/bxnyrck7mcpx.md) | maintenance | 2023-07-03 09:00 UTC | 2023-07-03 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - AU1 Site](https://rewindex.com/company/sinch/incidents/q5l3l96v4hq3.md) | maintenance | 2023-07-03 12:00 UTC | 2023-07-03 16:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Planned Outage - Iraq ITPC](https://rewindex.com/company/sinch/incidents/sh7zgf6qm6s0.md) | maintenance | 2023-07-04 01:00 UTC | 2023-07-04 05:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - Mexico - MCM Telecom](https://rewindex.com/company/sinch/incidents/gd0qtl23ws1w.md) | maintenance | 2023-07-04 05:00 UTC | 2023-07-04 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - CA2 Site](https://rewindex.com/company/sinch/incidents/x48jky7pqnww.md) | maintenance | 2023-07-04 07:00 UTC | 2023-07-04 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance - Updated E3 Certificates](https://rewindex.com/company/sinch/incidents/j7v4l7d6k60k.md) | maintenance | 2023-07-04 08:00 UTC | 2023-07-04 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - AU2 Site](https://rewindex.com/company/sinch/incidents/90mg4lvpp00f.md) | maintenance | 2023-07-04 12:00 UTC | 2023-07-04 16:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Planned Outage - Iraq ITPC](https://rewindex.com/company/sinch/incidents/ngly408s3std.md) | maintenance | 2023-07-05 01:00 UTC | 2023-07-05 05:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - Internal Routing - USA](https://rewindex.com/company/sinch/incidents/5z8gxmx05755.md) | maintenance | 2023-07-05 03:00 UTC | 2023-07-05 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - US1 Site](https://rewindex.com/company/sinch/incidents/y2211t02sr6m.md) | maintenance | 2023-07-05 07:00 UTC | 2023-07-05 12:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Sinch Planned Maintenance - MMS](https://rewindex.com/company/sinch/incidents/pzhyzq58df4q.md) | maintenance | 2023-07-05 08:00 UTC | 2023-07-05 11:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - EU1 Site](https://rewindex.com/company/sinch/incidents/hxpy3683zd8t.md) | maintenance | 2023-07-05 18:02 UTC | 2023-07-06 00:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Planned Outage - Iraq ITPC](https://rewindex.com/company/sinch/incidents/8q3m0bzvjnvl.md) | maintenance | 2023-07-06 01:00 UTC | 2023-07-06 05:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/qz8x3ljwp9j8.md) | maintenance | 2023-07-06 03:00 UTC | 2023-07-06 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Verizon Maintenance \| Reference Number\# PCRSDI-10555](https://rewindex.com/company/sinch/incidents/rvxlcq9q9bdr.md) | maintenance | 2023-07-06 04:00 UTC | 2023-07-06 06:08 UTC | 2.1 h | resolved |
| [\[Scheduled\] DI MMS 365 - MM7 \| Enterprise Messaging \| Application Maintenance \| PCR Number \# PCRSDI-10562](https://rewindex.com/company/sinch/incidents/h2t7lj8jct0y.md) | maintenance | 2023-07-06 06:00 UTC | 2023-07-06 08:59 UTC | 3.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - US7 Site](https://rewindex.com/company/sinch/incidents/jlmy4d73lk6d.md) | maintenance | 2023-07-06 07:00 UTC | 2023-07-06 12:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Sinch Planned Maintenance - MMS](https://rewindex.com/company/sinch/incidents/x2fsw97s7qxq.md) | maintenance | 2023-07-06 08:01 UTC | 2023-07-06 11:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Planned Outage - Iraq ITPC](https://rewindex.com/company/sinch/incidents/s4t71blrsb1k.md) | maintenance | 2023-07-08 01:00 UTC | 2023-07-08 05:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Planned Outage - Iraq ITPC](https://rewindex.com/company/sinch/incidents/5grpv3ggcdcy.md) | maintenance | 2023-07-09 01:00 UTC | 2023-07-09 05:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Planned Outage - Iraq ITPC](https://rewindex.com/company/sinch/incidents/fvhjzdxqrvmc.md) | maintenance | 2023-07-10 01:00 UTC | 2023-07-10 05:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - US3 Site](https://rewindex.com/company/sinch/incidents/syyvbnrvxtmc.md) | maintenance | 2023-07-10 07:00 UTC | 2023-07-10 12:01 UTC | 5.0 h | resolved |
| [\[Scheduled\] DI SMS 365(iSMS) \| Operator Services \| 3rd party Network Maintenance \| Ref Number\# 26909874-1](https://rewindex.com/company/sinch/incidents/1144v966qsby.md) | maintenance | 2023-07-10 16:00 UTC | 2023-07-10 22:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - EU3 Site](https://rewindex.com/company/sinch/incidents/7y607rqbt7md.md) | maintenance | 2023-07-10 19:01 UTC | 2023-07-10 23:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Planned Outage - Iraq ITPC](https://rewindex.com/company/sinch/incidents/gvdyb6hzj8rl.md) | maintenance | 2023-07-11 01:00 UTC | 2023-07-11 05:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Network Maintenance \| PCR Number \# PCRSDI-10563](https://rewindex.com/company/sinch/incidents/8lt5zqv07hx7.md) | maintenance | 2023-07-11 06:02 UTC | 2023-07-11 08:49 UTC | 2.8 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Database & Application Maintenance \| PCR Number \# PCRSDI-10568](https://rewindex.com/company/sinch/incidents/gfvqy6lwqhvb.md) | maintenance | 2023-07-11 06:02 UTC | 2023-07-11 06:44 UTC | 42 min | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10585](https://rewindex.com/company/sinch/incidents/v3b4ck1jphpr.md) | maintenance | 2023-07-11 06:31 UTC | 2023-07-11 08:34 UTC | 2.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/mjvsbmkq60z2.md) | maintenance | 2023-07-11 08:00 UTC | 2023-07-11 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/q4j8cm5glf2h.md) | maintenance | 2023-07-11 10:00 UTC | 2023-07-11 11:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Database & Application Maintenance \| PCR Number \# PCRSDI-10589](https://rewindex.com/company/sinch/incidents/9j9q3j91h31y.md) | maintenance | 2023-07-11 17:00 UTC | 2023-07-11 18:59 UTC | 2.0 h | resolved |
| [\[Scheduled\] Planned Outage - Iraq ITPC](https://rewindex.com/company/sinch/incidents/s0pr59r17m07.md) | maintenance | 2023-07-12 01:00 UTC | 2023-07-12 05:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI MMS 365 - MM7 \| Enterprise Messaging \| Application Maintenance \| PCR Number \#PCRSDI-10583](https://rewindex.com/company/sinch/incidents/c9bxsj9t33gq.md) | maintenance | 2023-07-12 06:00 UTC | 2023-07-12 07:45 UTC | 1.8 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - BR1 Site](https://rewindex.com/company/sinch/incidents/9cl5v0wc5qbw.md) | maintenance | 2023-07-12 07:00 UTC | 2023-07-12 12:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/jl5qdysvky7m.md) | maintenance | 2023-07-12 08:02 UTC | 2023-07-12 09:00 UTC | 58 min | resolved |
| [\[Scheduled\] Sinch Planned Maintenance - MMS](https://rewindex.com/company/sinch/incidents/slfwczmyvm6f.md) | maintenance | 2023-07-12 08:02 UTC | 2023-07-12 11:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/nnfhf2dqlhth.md) | maintenance | 2023-07-12 09:00 UTC | 2023-07-12 10:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/j6x09j3dpnm4.md) | maintenance | 2023-07-13 03:00 UTC | 2023-07-13 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - BR2 Site](https://rewindex.com/company/sinch/incidents/1vw82wv7ltjp.md) | maintenance | 2023-07-13 07:00 UTC | 2023-07-13 12:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Planned Outage - Iraq ITPC](https://rewindex.com/company/sinch/incidents/s58vw97z4c2n.md) | maintenance | 2023-07-15 01:00 UTC | 2023-07-15 05:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] \|\| RESCHEDULE \|\| DI LTE 365 \| Operator Services \| 3rd party Network Maintenance \| Ref Number\# INC000010375713](https://rewindex.com/company/sinch/incidents/hdjmry2r87z5.md) | maintenance | 2023-07-16 02:00 UTC | 2023-07-16 04:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Emergency Network Maintenance - US3 Site](https://rewindex.com/company/sinch/incidents/y7726nw3mhjz.md) | maintenance | 2023-07-17 08:00 UTC | 2023-07-17 11:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - Legacy EU Redhot XML](https://rewindex.com/company/sinch/incidents/g670k6v02vzf.md) | maintenance | 2023-07-17 23:19 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] Sinch Scheduled Maintenance - Legacy US Redhot XML](https://rewindex.com/company/sinch/incidents/8ghkqc963z9h.md) | maintenance | 2023-07-17 23:19 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] DI MMX 365 \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10601](https://rewindex.com/company/sinch/incidents/l566464c6mf7.md) | maintenance | 2023-07-18 14:00 UTC | 2023-07-18 18:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - RE - SFR](https://rewindex.com/company/sinch/incidents/wrt4l7hbxcy4.md) | maintenance | 2023-07-18 18:31 UTC | 2023-07-18 23:30 UTC | 5.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/997fyt1y317g.md) | maintenance | 2023-07-20 03:00 UTC | 2023-07-20 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI MMX 365 \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10602](https://rewindex.com/company/sinch/incidents/7m6ggw5rm1pb.md) | maintenance | 2023-07-20 06:01 UTC | 2023-07-20 08:49 UTC | 2.8 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/jr1d7kwdgjms.md) | maintenance | 2023-07-24 03:00 UTC | 2023-07-24 09:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance for one of the tier 3 operators in United States \|\| Reference No: CHG000008441918](https://rewindex.com/company/sinch/incidents/6mr7r05j1wsl.md) | maintenance | 2023-07-24 03:00 UTC | 2023-07-24 09:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/0zbqgc9n1lxw.md) | maintenance | 2023-07-25 03:01 UTC | 2023-07-25 09:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance for one of the tier 3 operators in United States \|\| Reference No:CHG000008441903](https://rewindex.com/company/sinch/incidents/j0z1bgnd7d39.md) | maintenance | 2023-07-25 03:01 UTC | 2023-07-25 09:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging & Operator Services \| TLS Certificate Renewal \| PCR Number \# PCRSDI-10616](https://rewindex.com/company/sinch/incidents/8pknk5gfjf25.md) | maintenance | 2023-07-25 04:00 UTC | 2023-07-25 04:53 UTC | 53 min | resolved |
| [\[Scheduled\] DI MMS 365 - MM7 \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10603](https://rewindex.com/company/sinch/incidents/8zjgldjhyh83.md) | maintenance | 2023-07-25 06:00 UTC | 2023-07-25 08:24 UTC | 2.4 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/vltsp9j81m31.md) | maintenance | 2023-07-25 08:00 UTC | 2023-07-25 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/44qsbsbn06hr.md) | maintenance | 2023-07-25 10:00 UTC | 2023-07-25 11:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI LTE 365 \| Operator Services \|\| Software upgrade activity \|\| Ref \# INC000010362379](https://rewindex.com/company/sinch/incidents/m65227x2dzj3.md) | maintenance | 2023-07-25 22:01 UTC | 2023-07-26 01:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance for one of the tier 3 operators in United States \|\| Reference No:CHG000008484291](https://rewindex.com/company/sinch/incidents/s55mg25ntwqn.md) | maintenance | 2023-07-26 00:00 UTC | 2023-07-26 07:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/bdxg75nzzjg1.md) | maintenance | 2023-07-26 03:00 UTC | 2023-07-26 09:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-10607](https://rewindex.com/company/sinch/incidents/lscqdw9499sn.md) | maintenance | 2023-07-26 06:40 UTC | 2023-07-26 10:02 UTC | 3.4 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/hswgxnvmgcyk.md) | maintenance | 2023-07-26 08:00 UTC | 2023-07-26 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/q67msny28ps1.md) | maintenance | 2023-07-26 09:00 UTC | 2023-07-26 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance for one of the tier 3 operators in United States \|\| Reference No:CHG000008441330](https://rewindex.com/company/sinch/incidents/kbr6mk12znr4.md) | maintenance | 2023-07-27 03:00 UTC | 2023-07-27 09:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/5v86shz8ky5s.md) | maintenance | 2023-07-27 03:00 UTC | 2023-07-27 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/y8zrtrbvk06t.md) | maintenance | 2023-07-27 03:00 UTC | 2023-07-27 09:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] External Maintenance - US Cellular](https://rewindex.com/company/sinch/incidents/1181sgl4gxyn.md) | maintenance | 2023-07-27 05:30 UTC | 2023-07-27 06:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI MMX 365 \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10630](https://rewindex.com/company/sinch/incidents/s227t7n3rbpc.md) | maintenance | 2023-07-27 17:00 UTC | 2023-07-27 18:59 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance for one of the tier 3 operators in United States \|\| Reference No:CHG000008441807](https://rewindex.com/company/sinch/incidents/vjj87zf8cx86.md) | maintenance | 2023-07-28 03:00 UTC | 2023-07-28 09:02 UTC | 6.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/4vdp60f0525b.md) | maintenance | 2023-07-28 03:00 UTC | 2023-07-28 09:02 UTC | 6.0 h | resolved |

## Cite this

Sinch posted 62 status incidents in July 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/sinch/2023/07
- Citation: Sinch, “Sinch in July 2023” (2023-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/2023/07 (CC BY 4.0).
- Markdown link: `[Sinch: Sinch in July 2023 (2023-07-01)](https://rewindex.com/company/sinch/2023/07)`


---
Canonical: https://rewindex.com/company/sinch/2023/07 · Markdown: https://rewindex.com/company/sinch/2023/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:15:48.221Z