Outages by dayAugust 14, 2023

Outages on August 14, 2023

UTC day 2023-08-14 (Aug 14, 2023, 00:00 to Aug 14, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

18incidents started

4labelled major or critical

11vendors with a new incident

7still open from earlier days

By vendor label: Critical 1 · Major 3 · Minor 13 · No impact listed 1 · 18 maintenance

Incidents started this day 18

Vendor	Incident	Impact	Started	Resolved	Status
Semgrep	Scans are currently not running	Critical	19:14	20:31 (1.3 h)	resolved
Scaleway	[DC5]-Server down in room 1.1	Major	11:29	Aug 16, 2023, 08:37 (45 h)	resolved
Sigma Computing	Exports with Color Conditional Formatting of "None" Failing	Major	14:52	17:07 (2.3 h)	postmortem
Sigma Computing	Incorrect timestamps returned from warehouse for some customers	Major	17:34	Aug 7, 2023, 17:32 (-10082 min)	postmortem
Twilio	Delays and Failures Provisioning 10DLCs With US Carriers	Minor	01:57	04:37 (2.7 h)	resolved
Vonage	Indonesia SMS - Delivery Degradation of International Brands towards Hutchison 3	Minor	02:52	11:37 (8.8 h)	resolved
Twilio	SMS Delivery Delays to H3G Network in Indonesia	Minor	03:21	14:48 (11 h)	resolved
Confluent	Confluent Cloud Metrics are currently delayed. Queries for recent metrics may return incomplete or no data.	Minor	09:32	10:36 (1.1 h)	resolved
Sinch	Delivery Issue Congo (DRC) - Africell	Minor	12:38	20:15 (7.6 h)	resolved
Greenhouse	Interview calendar files are not being included in interview confirmation emails	Minor	14:07	17:19 (3.2 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-49685	Minor	16:28	Aug 15, 2023, 00:49 (8.3 h)	resolved
Dialpad	Live dashboards returning wrong number of calls	Minor	16:31	20:10 (3.6 h)	resolved
Twilio	Queue Real Stats Page Is Showing Incorrect Info for Longest Tasks	Minor	16:33	Aug 15, 2023, 05:29 (13 h)	resolved
BigCommerce	Intermittent login issues	Minor	17:03	18:38 (1.6 h)	resolved
Twilio	Deleting Conversations Latency via SDK	Minor	18:25	19:08 (43 min)	resolved
Close	Limit function not working for bulk actions	Minor	18:50	20:46 (1.9 h)	postmortem
Sinch	DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR Traffic \| TT#MNOC-49687	Minor	19:07	21:34 (2.5 h)	resolved
Twilio	Toll-Free and Long Code MMS Failures and Delays	No impact listed	18:29	18:46 (17 min)	resolved

Still open from earlier days 7

Vendor	Incident	Impact	Started	Resolved	Status
Grain	Recorder failing to join some Meet meetings	Critical	Aug 8, 2023, 06:51	Jan 19, 2024, 17:41 (164 d)	resolved
Ashby	All-in-One: E-Signature Signer Order Issues	Minor	Aug 9, 2023, 01:30	Sep 6, 2023, 13:50 (29 d)	resolved
Twilio	SMS Delivery Report Delays to T-Mobile Network in US over Subset of Short Codes	Minor	Aug 9, 2023, 05:11	Aug 18, 2023, 16:57 (9 d)	resolved
Twilio	Issue with A2P Brand Registration not Populating Failure Reasons	Minor	Aug 9, 2023, 23:20	09:28 (4 d)	resolved
Akamai	Performance degradation with a third-party service provider in Africa	Minor	Aug 10, 2023, 15:01	Oct 5, 2023, 14:00 (56 d)	resolved
Scaleway	[Glacier] Switch down in DC4	Minor	Aug 12, 2023, 04:26	Aug 16, 2023, 08:52 (4 d)	resolved
Twilio	SMS Delivery Delays to Digicel Network in Papua New Guinea	Minor	Aug 13, 2023, 11:24	04:04 (17 h)	resolved

Maintenance 18

Vendor	Incident	Impact	Started	Resolved	Status
Sinch	[Scheduled] DI SMS 365 \| Enterprise Messaging \| Maintenance \| Reference Number: PCRSDI-10645	Maintenance	00:01	Sep 2, 2023, 00:00 (19 d)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Two-way Toll-Free SMS/MMS towards the US phone numbers	Maintenance	03:00	09:00 (6.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS	Maintenance	03:00	09:00 (6.0 h)	resolved
Twilio	[Scheduled] US SMS and MMS Carrier Maintenance - AT&T	Maintenance	03:00	Aug 16, 2023, 09:00 (2 d)	resolved
Vonage	[Scheduled] USA SMS & MMS - Planned Maintenance affecting AT&T	Maintenance	03:00	09:00 (6.0 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - AT&T	Maintenance	06:00	12:00 (6.0 h)	resolved
Vonage	[Scheduled] Mexico SMS - Planned Maintenance affecting ATT Mexico	Maintenance	06:00	12:00 (6.0 h)	resolved
Bandwidth	[Scheduled] Global Data Center Maintenance - Australia	Maintenance	12:00	Aug 15, 2023, 00:00 (12 h)	resolved
JFrog	[Scheduled] Planned Cloud Maintenance on Azure West Europe	Maintenance	15:01	Aug 15, 2023, 06:01 (15 h)	resolved
Twilio	[Scheduled] Indonesia SMS Carrier Maintenance - PT Hutchison CP Telecommunications	Maintenance	17:01	21:00 (4.0 h)	resolved
Vonage	[Scheduled] Indonesia SMS - Planned maintenance affecting PT Hutchison 3 Indonesia	Maintenance	17:01	21:00 (4.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Singapore - M1	Maintenance	18:00	21:01 (3.0 h)	resolved
Vonage	[Scheduled] Singapore SMS - Planned maintenance affecting M1	Maintenance	18:00	21:01 (3.0 h)	resolved
Vonage	[Scheduled] Indonesia SMS - Planned maintenance affecting Telkomsel	Maintenance	18:00	21:00 (3.0 h)	resolved
DigitalOcean	[Scheduled] FRA1 Network Maintenance Phase 1	Maintenance	18:42	22:23 (3.7 h)	resolved
Twilio	[Scheduled] Indonesia SMS Carrier Maintenance - Telkomsel	Maintenance	19:00	22:00 (3.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:00	Aug 15, 2023, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Belarus SMS Carrier Maintenance - A1, MTS, Life	Maintenance	22:00	Aug 15, 2023, 03:01 (5.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Semgrep, Scaleway, Sigma Computing, Twilio, Vonage, Confluent, Sinch, Greenhouse, Dialpad, BigCommerce, Close.

Cite this

18 vendor-reported incidents started on 2023-08-14 (UTC) across 11 vendors, 4 labelled major or critical by the vendor.

Title: Outages on August 14, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-08-14 00:00 UTC
URL: https://rewindex.com/outages/2023-08-14

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