# Sinch in August 2023: incidents, uptime and changes

> Sinch in August 2023: 69 incidents on its status page (7 major or critical), 88.06% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Sinch’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/sinch/2023/08
Last updated: 2023-09-01T11:15:00Z

- Incidents posted: 69 (major/critical: 7) · Maintenance: 58
- By vendor impact label: major 7, minor 57, none 5
- Uptime (vendor-reported): 88.06% free of major/critical incidents, 53.19% free of any incident; outage time 3.7 days, incident time 14.5 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2023](https://rewindex.com/company/sinch/2023/07.md) · Next: [September 2023](https://rewindex.com/company/sinch/2023/09.md) · [All months](https://rewindex.com/company/sinch/reports.md) · [Sinch](https://rewindex.com/company/sinch.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delivery Issue Djibouti - Evatis](https://rewindex.com/company/sinch/incidents/jp4425l4j0m8.md) | major | 2023-08-07 12:24 UTC | 2023-08-09 07:10 UTC | 43 h | resolved |
| [Delivery Issue - Spain - DigiMobil](https://rewindex.com/company/sinch/incidents/06fdv39frv9x.md) | major | 2023-08-07 16:14 UTC | 2023-08-07 18:00 UTC | 1.8 h | resolved |
| [Delivery Issue - Lycamobile Germany](https://rewindex.com/company/sinch/incidents/34t1bngpzwjn.md) | major | 2023-08-07 22:20 UTC | 2023-08-08 00:07 UTC | 1.8 h | resolved |
| [Delivery Issue - Safaricom Kenya](https://rewindex.com/company/sinch/incidents/1448nk68gng5.md) | major | 2023-08-10 18:59 UTC | 2023-08-10 20:49 UTC | 1.8 h | resolved |
| [Delivery Issue Vodafone - Italy](https://rewindex.com/company/sinch/incidents/pwwk89knw110.md) | major | 2023-08-27 14:44 UTC | 2023-08-29 10:56 UTC | 44 h | resolved |
| [Delivery Issue Claro - Brazil](https://rewindex.com/company/sinch/incidents/z8r3vr0gh8d9.md) | major | 2023-08-27 17:39 UTC | 2023-08-27 23:02 UTC | 5.4 h | resolved |
| [Delivery Issue Safaricom - Kenya](https://rewindex.com/company/sinch/incidents/6kh8fh3qp4bw.md) | major | 2023-08-27 20:11 UTC | 2023-08-27 22:09 UTC | 2.0 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delivery Issue - Lycamobile Germany](https://rewindex.com/company/sinch/incidents/xnrxj27s0xl8.md) | minor | 2023-08-01 22:15 UTC | 2023-08-01 23:57 UTC | 1.7 h | resolved |
| [Sinch Contact Pro 23q2 Quarterly Maintenance Cancelled](https://rewindex.com/company/sinch/incidents/k4l3zv1kmcql.md) | none | 2023-08-02 12:36 UTC | 2023-08-02 12:36 UTC | 0 min | resolved |
| [Delivery Issue Sweden - Telenor](https://rewindex.com/company/sinch/incidents/wfsjprdsp1hh.md) | minor | 2023-08-02 19:21 UTC | 2023-08-03 05:18 UTC | 9.9 h | resolved |
| [Delivery Issue - Lycamobile Germany](https://rewindex.com/company/sinch/incidents/yrmnlnz5nz4k.md) | minor | 2023-08-02 22:09 UTC | 2023-08-02 23:43 UTC | 1.6 h | resolved |
| [Delivery Issue - VietnamMobile - Vietnam](https://rewindex.com/company/sinch/incidents/22cgtxy97y21.md) | minor | 2023-08-03 04:41 UTC | 2023-08-03 13:59 UTC | 9.3 h | resolved |
| [Delivery Issue - Lycamobile Germany](https://rewindex.com/company/sinch/incidents/nw0y8jvbdqd8.md) | minor | 2023-08-03 22:15 UTC | 2023-08-03 23:47 UTC | 1.5 h | resolved |
| [Delivery Issue Spain - DigiMobil](https://rewindex.com/company/sinch/incidents/dvvf60n06tfv.md) | minor | 2023-08-04 17:08 UTC | 2023-08-04 20:55 UTC | 3.8 h | resolved |
| [Delivery Issue - Lycamobile Germany](https://rewindex.com/company/sinch/incidents/6hhlg90c742j.md) | minor | 2023-08-04 22:16 UTC | 2023-08-04 23:39 UTC | 1.4 h | resolved |
| [Delivery Issue - Lycamobile Germany](https://rewindex.com/company/sinch/incidents/gd0t25cffflh.md) | minor | 2023-08-05 22:21 UTC | 2023-08-05 23:32 UTC | 1.2 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-49542](https://rewindex.com/company/sinch/incidents/68pgk4ctv1s4.md) | minor | 2023-08-06 16:36 UTC | 2023-08-07 00:50 UTC | 8.2 h | resolved |
| [Delivery Issue - Lycamobile Germany](https://rewindex.com/company/sinch/incidents/cf90ln97vkrx.md) | minor | 2023-08-06 22:08 UTC | 2023-08-06 23:29 UTC | 1.4 h | resolved |
| [Delivery Issue Djibouti - Evatis](https://rewindex.com/company/sinch/incidents/jp4425l4j0m8.md) | major | 2023-08-07 12:24 UTC | 2023-08-09 07:10 UTC | 43 h | resolved |
| [Delivery Issue - Spain - DigiMobil](https://rewindex.com/company/sinch/incidents/06fdv39frv9x.md) | major | 2023-08-07 16:14 UTC | 2023-08-07 18:00 UTC | 1.8 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR Traffic \| TT\# MNOC-49561](https://rewindex.com/company/sinch/incidents/f3sk1c7vg01w.md) | minor | 2023-08-07 19:29 UTC | 2023-08-07 22:27 UTC | 3.0 h | resolved |
| [Delivery Issue - Lycamobile Germany](https://rewindex.com/company/sinch/incidents/34t1bngpzwjn.md) | major | 2023-08-07 22:20 UTC | 2023-08-08 00:07 UTC | 1.8 h | resolved |
| [Delivery Issue Congo (DRC) - Africell](https://rewindex.com/company/sinch/incidents/n10s7bdf5gh2.md) | minor | 2023-08-08 19:00 UTC | 2023-08-09 07:25 UTC | 12 h | resolved |
| [Delivery Issue Philippines - Smart](https://rewindex.com/company/sinch/incidents/9fl7ncvw5svx.md) | minor | 2023-08-09 04:05 UTC | 2023-08-09 06:45 UTC | 2.7 h | resolved |
| [Performance degradation - EU3](https://rewindex.com/company/sinch/incidents/1tw6nygshkc7.md) | minor | 2023-08-09 09:32 UTC | 2023-08-09 10:52 UTC | 1.3 h | resolved |
| [Performance degradation- BR](https://rewindex.com/company/sinch/incidents/prjcz8wrdfhf.md) | minor | 2023-08-09 11:32 UTC | 2023-08-09 14:58 UTC | 3.4 h | resolved |
| [Performance degradation - EU3 & US1](https://rewindex.com/company/sinch/incidents/4yzgwwfy6hx0.md) | none | 2023-08-09 14:00 UTC | 2023-08-09 14:00 UTC | 0 min | resolved |
| [Delivery Issue US - T-Mobile](https://rewindex.com/company/sinch/incidents/7ww0pqyh8gz0.md) | minor | 2023-08-09 16:14 UTC | 2023-08-09 16:54 UTC | 40 min | resolved |
| [Delivery Issue Indonesia - XL](https://rewindex.com/company/sinch/incidents/qwt4ly745dzv.md) | minor | 2023-08-10 07:21 UTC | 2023-08-10 09:21 UTC | 2.0 h | resolved |
| [Delivery Issue Italy](https://rewindex.com/company/sinch/incidents/2y8hxj5wk8ms.md) | minor | 2023-08-10 15:50 UTC | 2023-08-10 18:47 UTC | 3.0 h | resolved |
| [Delivery Issue US - T-Mobile](https://rewindex.com/company/sinch/incidents/hm1ssbnbhdxk.md) | minor | 2023-08-10 16:19 UTC | 2023-08-10 21:19 UTC | 5.0 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-49620](https://rewindex.com/company/sinch/incidents/dl4md8gfynky.md) | minor | 2023-08-10 18:26 UTC | 2023-08-10 22:26 UTC | 4.0 h | resolved |
| [Delivery Issue - Safaricom Kenya](https://rewindex.com/company/sinch/incidents/1448nk68gng5.md) | major | 2023-08-10 18:59 UTC | 2023-08-10 20:49 UTC | 1.8 h | resolved |
| [Delivery Issue China - China Unicom](https://rewindex.com/company/sinch/incidents/dfvmdcstjfmf.md) | minor | 2023-08-11 02:21 UTC | 2023-08-11 02:50 UTC | 29 min | resolved |
| [Delivery Issue Isle of Man - Manx Telecom](https://rewindex.com/company/sinch/incidents/lnq11m960101.md) | minor | 2023-08-11 18:00 UTC | 2023-08-11 20:08 UTC | 2.1 h | resolved |
| [Delivery Issue Pakistan - Jazz Pakistan](https://rewindex.com/company/sinch/incidents/bf61njs7g8pv.md) | minor | 2023-08-11 21:40 UTC | 2023-08-12 04:39 UTC | 7.0 h | resolved |
| [Delivery Issue Bulgaria - A1 Bulgaria](https://rewindex.com/company/sinch/incidents/qrcd9h439zws.md) | minor | 2023-08-12 01:30 UTC | 2023-08-12 06:19 UTC | 4.8 h | resolved |
| [Delivery Issue Ireland - 3 Ireland](https://rewindex.com/company/sinch/incidents/lmc2cbm94161.md) | minor | 2023-08-12 04:45 UTC | 2023-08-12 06:36 UTC | 1.9 h | resolved |
| [Delivery Issue Congo (DRC) - Africell](https://rewindex.com/company/sinch/incidents/1ms3y0nmjksf.md) | minor | 2023-08-14 12:38 UTC | 2023-08-14 20:15 UTC | 7.6 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-49685](https://rewindex.com/company/sinch/incidents/lxz57mxjn8m1.md) | minor | 2023-08-14 16:28 UTC | 2023-08-15 00:49 UTC | 8.3 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR Traffic \| TT\#MNOC-49687](https://rewindex.com/company/sinch/incidents/g8hrlxx69257.md) | minor | 2023-08-14 19:07 UTC | 2023-08-14 21:34 UTC | 2.5 h | resolved |
| [Delivery Issue France - SYMA France](https://rewindex.com/company/sinch/incidents/0kf3mdg1smn7.md) | minor | 2023-08-15 10:04 UTC | 2023-08-15 21:06 UTC | 11 h | resolved |
| [Performance degradation- BR](https://rewindex.com/company/sinch/incidents/k0ndbvdzcvlh.md) | none | 2023-08-15 14:23 UTC | 2023-08-15 14:23 UTC | 0 min | resolved |
| [Delivery Issue Congo (DRC) - Africell](https://rewindex.com/company/sinch/incidents/67zgp7plflwq.md) | minor | 2023-08-16 07:52 UTC | 2023-08-16 13:52 UTC | 6.0 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/vvys57vqd7bf.md) | minor | 2023-08-16 21:21 UTC | 2023-08-17 17:57 UTC | 21 h | resolved |
| [Delivery Issue Mongolia - Mobicom](https://rewindex.com/company/sinch/incidents/tknvfmrzt1rf.md) | minor | 2023-08-17 07:59 UTC | 2023-08-17 20:21 UTC | 12 h | resolved |
| [Delivery Issue Tunisia - Ooredoo](https://rewindex.com/company/sinch/incidents/dy0f1h0jv6ng.md) | minor | 2023-08-17 08:21 UTC | 2023-08-17 12:51 UTC | 4.5 h | resolved |
| [Delivery Issue France - Legos France](https://rewindex.com/company/sinch/incidents/zm7246cq0ys2.md) | minor | 2023-08-17 11:36 UTC | 2023-08-17 13:05 UTC | 1.5 h | resolved |
| [Delivery Issue Australia - Telstra](https://rewindex.com/company/sinch/incidents/lcgwjdyrfjpr.md) | minor | 2023-08-17 12:23 UTC | 2023-08-17 20:15 UTC | 7.9 h | resolved |
| [Delivery issues - US](https://rewindex.com/company/sinch/incidents/6q2yptlx5v8r.md) | minor | 2023-08-17 17:27 UTC | 2023-08-17 18:26 UTC | 59 min | resolved |
| [Delivery Issue France - Legos France](https://rewindex.com/company/sinch/incidents/j38kdl1x0vc9.md) | minor | 2023-08-18 08:42 UTC | 2023-08-18 17:08 UTC | 8.4 h | resolved |
| [REST API - US region](https://rewindex.com/company/sinch/incidents/sfxfljll5l31.md) | minor | 2023-08-18 18:12 UTC | 2023-08-19 00:32 UTC | 6.3 h | resolved |
| [Delivery Issue Malaysia - Digi](https://rewindex.com/company/sinch/incidents/2xlhv18jjjh1.md) | minor | 2023-08-19 03:19 UTC | 2023-08-19 08:10 UTC | 4.8 h | resolved |
| [Delivery Issue Chile - Entel PCS](https://rewindex.com/company/sinch/incidents/c6xwn4tzf2kc.md) | minor | 2023-08-20 04:59 UTC | 2023-08-20 06:59 UTC | 2.0 h | resolved |
| [Site US7 - Connectivity issues](https://rewindex.com/company/sinch/incidents/x547wq9vck2g.md) | none | 2023-08-21 05:30 UTC | 2023-08-21 05:30 UTC | 0 min | resolved |
| [Delivery Issue Tunisia - Ooredoo](https://rewindex.com/company/sinch/incidents/bwl8xwgkzklt.md) | minor | 2023-08-21 09:29 UTC | 2023-08-22 03:03 UTC | 18 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/3stbr5yy8mnr.md) | minor | 2023-08-21 20:25 UTC | 2023-08-21 22:03 UTC | 1.6 h | resolved |
| [Delivery Issue Tunisia - Ooredoo](https://rewindex.com/company/sinch/incidents/d44zqslszx5l.md) | minor | 2023-08-22 09:54 UTC | 2023-08-22 13:09 UTC | 3.3 h | resolved |
| [Delivery issues - France](https://rewindex.com/company/sinch/incidents/gy6j1qrcpzlq.md) | none | 2023-08-23 06:30 UTC | 2023-08-23 06:30 UTC | 0 min | resolved |
| [Delivery Issue Nigeria - 9Mobile](https://rewindex.com/company/sinch/incidents/sv92vmt8k5vh.md) | minor | 2023-08-23 11:49 UTC | 2023-08-26 17:04 UTC | 3 d | resolved |
| [Delivery Issue - United States & Canada](https://rewindex.com/company/sinch/incidents/v5jf3cypypyr.md) | minor | 2023-08-25 16:00 UTC | 2023-08-25 16:00 UTC | 0 min | resolved |
| [Delivery Issue - Safaricom Kenya](https://rewindex.com/company/sinch/incidents/f2fpk0hdvhsb.md) | minor | 2023-08-25 18:45 UTC | 2023-08-25 21:05 UTC | 2.3 h | resolved |
| [Delivery Issue 9Mobile - Nigeria](https://rewindex.com/company/sinch/incidents/y1704ghcrbb1.md) | minor | 2023-08-27 13:47 UTC | 2023-08-27 19:05 UTC | 5.3 h | resolved |
| [Delivery Issue Vodafone - Italy](https://rewindex.com/company/sinch/incidents/pwwk89knw110.md) | major | 2023-08-27 14:44 UTC | 2023-08-29 10:56 UTC | 44 h | resolved |
| [Delivery Issue Claro - Brazil](https://rewindex.com/company/sinch/incidents/z8r3vr0gh8d9.md) | major | 2023-08-27 17:39 UTC | 2023-08-27 23:02 UTC | 5.4 h | resolved |
| [Delivery Issue United States](https://rewindex.com/company/sinch/incidents/pbgspj4qttm1.md) | minor | 2023-08-27 17:45 UTC | 2023-08-27 22:24 UTC | 4.7 h | resolved |
| [Delivery Issue Safaricom - Kenya](https://rewindex.com/company/sinch/incidents/6kh8fh3qp4bw.md) | major | 2023-08-27 20:11 UTC | 2023-08-27 22:09 UTC | 2.0 h | resolved |
| [Delivery Issue Venezuela - Digitel](https://rewindex.com/company/sinch/incidents/2dc00g63hjb1.md) | minor | 2023-08-28 13:03 UTC | 2023-08-29 01:11 UTC | 12 h | resolved |
| [Delivery Issue Nigeria - MTN](https://rewindex.com/company/sinch/incidents/qbwg36740zx0.md) | minor | 2023-08-29 12:18 UTC | 2023-08-29 14:12 UTC | 1.9 h | resolved |
| [Delivery Issue USA - US-Cellular](https://rewindex.com/company/sinch/incidents/l76szppftpjl.md) | minor | 2023-08-29 17:26 UTC | 2023-08-29 22:08 UTC | 4.7 h | resolved |
| [Issues with our authentication services](https://rewindex.com/company/sinch/incidents/0g3y8bny32f1.md) | minor | 2023-08-29 22:44 UTC | 2023-08-30 04:44 UTC | 6.0 h | resolved |
| [Delivery Issue Chile - VTR](https://rewindex.com/company/sinch/incidents/qfb8n2shgn2b.md) | minor | 2023-08-30 18:26 UTC | 2023-08-30 20:08 UTC | 1.7 h | resolved |
| [Delivery Issue Claro - Brazil](https://rewindex.com/company/sinch/incidents/75vb49x0g5x3.md) | minor | 2023-08-30 20:09 UTC | 2023-08-30 23:07 UTC | 3.0 h | resolved |
| [Delivery Issue Pakistan - Jazz](https://rewindex.com/company/sinch/incidents/flp2lm5pty2h.md) | minor | 2023-08-31 11:10 UTC | 2023-08-31 15:12 UTC | 4.0 h | resolved |
| [Delivery Issue Spain - DigiMobil](https://rewindex.com/company/sinch/incidents/xgz4j0kyxjlm.md) | minor | 2023-08-31 12:45 UTC | 2023-08-31 20:02 UTC | 7.3 h | resolved |
| [US and CA sites degradation](https://rewindex.com/company/sinch/incidents/sh0wn9zm1fr7.md) | minor | 2023-08-31 18:13 UTC | 2023-08-31 19:31 UTC | 1.3 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] DI E-MAIL 365 \| Enterprise Messaging \| 3rd party Software Maintenance \| Ref Number\# \#01\#08\#23](https://rewindex.com/company/sinch/incidents/5p05d8zz2b0h.md) | maintenance | 2023-08-01 06:00 UTC | 2023-08-01 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - EU](https://rewindex.com/company/sinch/incidents/fzzz6tn7jjcy.md) | maintenance | 2023-08-02 10:20 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - NA](https://rewindex.com/company/sinch/incidents/50dkf9hw1v79.md) | maintenance | 2023-08-02 12:48 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - AU](https://rewindex.com/company/sinch/incidents/5rqxhgd4c8m0.md) | maintenance | 2023-08-02 12:48 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - AF](https://rewindex.com/company/sinch/incidents/yd2bkms1jmvs.md) | maintenance | 2023-08-02 12:49 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/b62jfst24y5n.md) | maintenance | 2023-08-03 03:00 UTC | 2023-08-03 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/qm86ysf39mrc.md) | maintenance | 2023-08-08 08:00 UTC | 2023-08-08 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/vympzg5jpf98.md) | maintenance | 2023-08-08 10:00 UTC | 2023-08-08 11:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance -Long Number Provider](https://rewindex.com/company/sinch/incidents/wlty13x7bkfn.md) | maintenance | 2023-08-08 15:00 UTC | 2023-08-08 23:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/d07623qjjyh8.md) | maintenance | 2023-08-09 08:00 UTC | 2023-08-09 09:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/lm0pvfmwc8lg.md) | maintenance | 2023-08-09 09:00 UTC | 2023-08-09 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance - US Cellular](https://rewindex.com/company/sinch/incidents/lj99wjn6sf5m.md) | maintenance | 2023-08-09 16:30 UTC | 2023-08-09 18:00 UTC | 1.5 h | resolved |
| [\[Scheduled\] External Maintenance - Singapore - M1](https://rewindex.com/company/sinch/incidents/zf8k3rpvq98z.md) | maintenance | 2023-08-09 18:00 UTC | 2023-08-09 21:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/52mqm3k1blf9.md) | maintenance | 2023-08-10 03:00 UTC | 2023-08-10 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Network Maintenance - EU4 Site](https://rewindex.com/company/sinch/incidents/2x2qfssxgv26.md) | maintenance | 2023-08-10 12:00 UTC | 2023-08-10 14:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance -Long Number Provider](https://rewindex.com/company/sinch/incidents/8mmvkr7tnc88.md) | maintenance | 2023-08-10 15:00 UTC | 2023-08-10 23:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] DI EMAIL 365 \| Enterprise Messaging \| Application Maintenance \| PCR Number: PCRSDI-10642](https://rewindex.com/company/sinch/incidents/4gwzcj55ft81.md) | maintenance | 2023-08-12 22:02 UTC | 2023-08-13 01:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| Maintenance \| Reference Number: PCRSDI-10645](https://rewindex.com/company/sinch/incidents/xyqs9tk7g021.md) | maintenance | 2023-08-14 00:01 UTC | 2023-09-02 00:00 UTC | 19 d | resolved |
| [\[Scheduled\] External Maintenance - Singapore - M1](https://rewindex.com/company/sinch/incidents/0w4nbwlt2t10.md) | maintenance | 2023-08-14 18:00 UTC | 2023-08-14 21:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Enterprise Messaging & Operator Services \| Network Maintenance \| PCR Number \#PCRSDI-10643](https://rewindex.com/company/sinch/incidents/cjxqcl54k81t.md) | maintenance | 2023-08-15 06:02 UTC | 2023-08-15 07:05 UTC | 1.1 h | resolved |
| [\[Scheduled\] \|\| Rescheduled \|\|DI SMS 365 \| Enterprise Messaging & Operator Services \| Network Maintenance \| PCR Number\# PCRSDI-10643](https://rewindex.com/company/sinch/incidents/gd0jxqcz4cl7.md) | maintenance | 2023-08-15 06:02 UTC | 2023-08-15 07:06 UTC | 1.1 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile - US](https://rewindex.com/company/sinch/incidents/rml0ws108jw7.md) | maintenance | 2023-08-16 05:00 UTC | 2023-08-16 11:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/sp0sf59tgyhq.md) | maintenance | 2023-08-17 03:01 UTC | 2023-08-17 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application and System Maintenance \| PCR Number \#PCRSDI-10649](https://rewindex.com/company/sinch/incidents/86drx0cj89qw.md) | maintenance | 2023-08-17 05:01 UTC | 2023-08-17 10:16 UTC | 5.3 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile - US](https://rewindex.com/company/sinch/incidents/3nsk6l11ty7h.md) | maintenance | 2023-08-18 05:00 UTC | 2023-08-18 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] \*POSTPONED\* \| DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-10653](https://rewindex.com/company/sinch/incidents/3hqrz30t11ln.md) | maintenance | 2023-08-18 19:11 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] \*POSTPONED\* \| DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-10652](https://rewindex.com/company/sinch/incidents/ktjd59324m1c.md) | maintenance | 2023-08-18 19:13 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - AU](https://rewindex.com/company/sinch/incidents/df78bzf696nq.md) | maintenance | 2023-08-19 10:00 UTC | 2023-08-20 16:00 UTC | 30 h | resolved |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - AF](https://rewindex.com/company/sinch/incidents/61v91b80y422.md) | maintenance | 2023-08-19 16:00 UTC | 2023-08-20 22:00 UTC | 30 h | resolved |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - EU](https://rewindex.com/company/sinch/incidents/dg53bjdc9zfl.md) | maintenance | 2023-08-19 16:00 UTC | 2023-08-20 22:00 UTC | 30 h | resolved |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - NA](https://rewindex.com/company/sinch/incidents/mddsznxw2b7f.md) | maintenance | 2023-08-20 01:00 UTC | 2023-08-21 07:00 UTC | 30 h | resolved |
| [\[Scheduled\] Emergency maintenance BR1](https://rewindex.com/company/sinch/incidents/9nbtrpdhls31.md) | maintenance | 2023-08-22 06:00 UTC | 2023-08-22 08:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI MMX 365 \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10665](https://rewindex.com/company/sinch/incidents/mhbt168kssv9.md) | maintenance | 2023-08-22 06:00 UTC | 2023-08-22 09:31 UTC | 3.5 h | resolved |
| [\[Scheduled\] Emergency maintenance BR2](https://rewindex.com/company/sinch/incidents/n2jb9tz1p23m.md) | maintenance | 2023-08-22 11:00 UTC | 2023-08-22 13:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Emergency maintenance US1](https://rewindex.com/company/sinch/incidents/mzx2zdr0662z.md) | maintenance | 2023-08-23 06:00 UTC | 2023-08-23 08:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/3fr3kvmnzmvg.md) | maintenance | 2023-08-23 08:00 UTC | 2023-08-23 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/9rm97shz697c.md) | maintenance | 2023-08-23 09:00 UTC | 2023-08-23 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Emergency maintenance US3](https://rewindex.com/company/sinch/incidents/w3gxwht6pb7d.md) | maintenance | 2023-08-23 11:00 UTC | 2023-08-23 13:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/dkrgv0212fx1.md) | maintenance | 2023-08-24 03:00 UTC | 2023-08-24 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Customer Portal Routine Maintenance](https://rewindex.com/company/sinch/incidents/t6pfpz3js1d3.md) | maintenance | 2023-08-24 05:01 UTC | 2023-08-24 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Emergency maintenance US7](https://rewindex.com/company/sinch/incidents/m8l4kd6sx10t.md) | maintenance | 2023-08-24 06:00 UTC | 2023-08-24 08:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365(SMSx) \| Operator Services \| Application Maintenance \| PCR Number-PCRSDI-10663](https://rewindex.com/company/sinch/incidents/km8pb5w4gt16.md) | maintenance | 2023-08-24 06:00 UTC | 2023-08-24 08:08 UTC | 2.1 h | resolved |
| [\[Scheduled\] Sinch Maintenance - SSL Certificate renew](https://rewindex.com/company/sinch/incidents/rqff5dfgk5yh.md) | maintenance | 2023-08-24 09:00 UTC | 2023-08-24 12:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] DI MMX 365 \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10666](https://rewindex.com/company/sinch/incidents/f9wknzjj8qq8.md) | maintenance | 2023-08-24 17:00 UTC | 2023-08-24 19:44 UTC | 2.7 h | resolved |
| [\[Scheduled\] \[ANNOUNCEMENT\] \|\| Sinch Interconnect P2P Customer Experience](https://rewindex.com/company/sinch/incidents/r9lng3qp4qhk.md) | maintenance | 2023-08-25 11:15 UTC | 2023-09-01 13:15 UTC | 7 d | resolved |
| [\[Scheduled\] Emergency maintenance EU1](https://rewindex.com/company/sinch/incidents/m4215n0qr4p1.md) | maintenance | 2023-08-28 06:01 UTC | 2023-08-28 08:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Emergency maintenance EU3](https://rewindex.com/company/sinch/incidents/4l01jmx02l7l.md) | maintenance | 2023-08-28 11:00 UTC | 2023-08-28 13:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI HTTP Input gateway \| Enterprise Messaging \| Host Named TLS certificate renewal \| PCR Number \# PCRSDI-10672](https://rewindex.com/company/sinch/incidents/zgn9jwdt4nmf.md) | maintenance | 2023-08-28 18:00 UTC | 2023-08-28 18:14 UTC | 14 min | resolved |
| [\[Scheduled\] DI LTE & GRX 365 \| Operator Services \| 3rd party Network Maintenance \| Ref Number\# INC000010397279](https://rewindex.com/company/sinch/incidents/1k69v3vdcvmp.md) | maintenance | 2023-08-29 02:00 UTC | 2023-08-29 06:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI MMS 365 - MM7  \| Operator Services \| Application Maintenance \| PCR Number-PCRSDI-10664](https://rewindex.com/company/sinch/incidents/pdn2r79cb5kl.md) | maintenance | 2023-08-29 06:01 UTC | 2023-08-29 10:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Emergency maintenance AU1](https://rewindex.com/company/sinch/incidents/7h9gwb2jdz5k.md) | maintenance | 2023-08-29 06:01 UTC | 2023-08-29 08:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] E3 API Requiring Client changes](https://rewindex.com/company/sinch/incidents/7r06bsl064fb.md) | maintenance | 2023-08-29 07:00 UTC | 2023-08-29 08:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/gjxdd2n86fgs.md) | maintenance | 2023-08-29 08:00 UTC | 2023-08-29 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/hcmgrw7bbnmq.md) | maintenance | 2023-08-29 10:01 UTC | 2023-08-29 11:00 UTC | 59 min | resolved |
| [\[Scheduled\] Emergency maintenance AU2](https://rewindex.com/company/sinch/incidents/f9h36cr7390s.md) | maintenance | 2023-08-29 11:00 UTC | 2023-08-29 13:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Emergency maintenance CA1](https://rewindex.com/company/sinch/incidents/q8tgwxx9z63k.md) | maintenance | 2023-08-30 06:00 UTC | 2023-08-30 08:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Emergency Maintenance CA2](https://rewindex.com/company/sinch/incidents/g5mcrhzsqq7f.md) | maintenance | 2023-08-30 11:00 UTC | 2023-08-30 13:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/nxpffcb2cwky.md) | maintenance | 2023-08-31 03:00 UTC | 2023-08-31 07:00 UTC | 4.0 h | resolved |

## Cite this

Sinch posted 69 status incidents in August 2023 (7 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/sinch/2023/08
- Citation: Sinch, “Sinch in August 2023” (2023-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/2023/08 (CC BY 4.0).
- Markdown link: `[Sinch: Sinch in August 2023 (2023-08-01)](https://rewindex.com/company/sinch/2023/08)`


---
Canonical: https://rewindex.com/company/sinch/2023/08 · Markdown: https://rewindex.com/company/sinch/2023/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:08:51.351Z