Jira: Billing preview in admin hub not showing all products for some customers
Timeline of updates
- resolved
Between 04/08 to 07/08, we experienced Issues for Billing preview for Confluence, Jira Work Management, Jira Service Management, Jira Software, and Jira Product Discovery. The issue has been resolved and the service is operating normally. Users can now correctly browse their billing preview and take action
From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Jira, started 2023-08-07 06:14 UTC, resolved after 3.7 h, 1 update(s).
- Title
- Billing preview in admin hub not showing all products for some customers
- Vendor
- Jira
- Date
- URL
- https://rewindex.com/company/jira/incidents/g0x88t9kbhr7
Jira profileRecent Jira incidentsAll outages on August 7, 2023Jira in August 2023MarkdownJSON