# Jira: Billing preview in admin hub not showing all products for some customers

> Jira status incident “Billing preview in admin hub not showing all products for some customers” on 2023-08-07: impact none (vendor’s label), 3.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/g0x88t9kbhr7
Last updated: 2023-08-07T09:54:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-08-07 06:14 UTC · Resolved: 2023-08-07 09:54 UTC · Duration: 3.7 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/g0x88t9kbhr7](https://jira-software.status.atlassian.com/incidents/g0x88t9kbhr7)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2023-08-07 09:54 UTC: Between 04/08 to 07/08, we experienced Issues for Billing preview for Confluence, Jira Work Management, Jira Service Management, Jira Software, and Jira Product Discovery. The issue has been resolved and the service is operating normally. Users can now correctly browse their billing preview and take action

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Jira, started 2023-08-07 06:14 UTC, resolved after 3.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/g0x88t9kbhr7
- Citation: Jira, “Billing preview in admin hub not showing all products for some customers” (2023-08-07 06:14 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/g0x88t9kbhr7 (CC BY 4.0).
- Markdown link: `[Jira: Billing preview in admin hub not showing all products for some customers (2023-08-07)](https://rewindex.com/company/jira/incidents/g0x88t9kbhr7)`


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Canonical: https://rewindex.com/company/jira/incidents/g0x88t9kbhr7 · Markdown: https://rewindex.com/company/jira/incidents/g0x88t9kbhr7.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/g0x88t9kbhr7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:47:17.066Z