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Retool: Elevated query latency and error rates

MinorStatus: resolvedStarted Resolved (0 min)1 updatestatus.retool.com (opens in new tab)

Timeline of updates

  1. resolved

    Customers may have experienced elevated rates of 502's and significantly higher query latency on a subset of queries for a small period of time (12:50PM -> 2PM PST) We've identified the cause and are continuing to monitor while rolling out a longer-term fix.

From Retool’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.retool.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Retool, started 2023-08-07 19:30 UTC, resolved after 0 min, 1 update(s).

Title
Elevated query latency and error rates
Vendor
Retool
Date
URL
https://rewindex.com/company/retool/incidents/mpmzz555h7xl

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