# Retool: Elevated query latency and error rates

> Retool status incident “Elevated query latency and error rates” on 2023-08-07: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/retool/incidents/mpmzz555h7xl
Last updated: 2023-08-07T19:30:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-08-07 19:30 UTC · Resolved: 2023-08-07 19:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.retool.com/incidents/mpmzz555h7xl](https://status.retool.com/incidents/mpmzz555h7xl)
- [Company: Retool](https://rewindex.com/company/retool.md)

## Timeline of updates

- **resolved** 2023-08-07 19:30 UTC: Customers may have experienced elevated rates of 502's and significantly higher query latency on a subset of queries for a small period of time (12:50PM -\> 2PM PST) We've identified the cause and are continuing to monitor while rolling out a longer-term fix.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Retool, started 2023-08-07 19:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/retool/incidents/mpmzz555h7xl
- Citation: Retool, “Elevated query latency and error rates” (2023-08-07 19:30 UTC). Archived by Rewindex: https://rewindex.com/company/retool/incidents/mpmzz555h7xl (CC BY 4.0).
- Markdown link: `[Retool: Elevated query latency and error rates (2023-08-07)](https://rewindex.com/company/retool/incidents/mpmzz555h7xl)`


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Canonical: https://rewindex.com/company/retool/incidents/mpmzz555h7xl · Markdown: https://rewindex.com/company/retool/incidents/mpmzz555h7xl.md · JSON: https://rewindex.com/api/v1/companies/retool/incidents/mpmzz555h7xl · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:48:52.041Z