# Outages on September 4, 2023 (UTC)

> 19 incidents started on September 4, 2023 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (Snyk, Xero, Gorgias); 8 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2023-09-04
Last updated: 2023-09-11T20:02:00Z

- Incidents started: 19 (major/critical: 4, other: 15) across 12 vendors
- Still open from earlier days: 8 · Maintenance windows: 8 · Detected outage events: 0
- By vendor impact label: critical 1, major 3, minor 11, none 4
- Previous day with incidents: [2023-09-03](https://rewindex.com/outages/2023-09-03.md) · Next: [2023-09-05](https://rewindex.com/outages/2023-09-05.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Snyk](https://rewindex.com/company/snyk.md) | [Degradation to Container and Open Source in Tests for app.snyk.io users](https://rewindex.com/company/snyk/incidents/1kfpx8sydc0d.md) | critical | 2023-09-04 12:45 UTC | 2023-09-04 13:54 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Global: Xero - newly signed up users unable to login](https://rewindex.com/company/xero/incidents/ghfh7f3jf3gh.md) | major | 2023-09-04 01:41 UTC | 2023-09-04 02:48 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Issues creating Phone tickets for Oubound calls](https://rewindex.com/company/gorgias/incidents/mgytklhxqz34.md) | major | 2023-09-04 14:32 UTC | 2023-09-04 15:37 UTC | resolved |
| [Retool](https://rewindex.com/company/retool.md) | [Single managed\_db instance shard unavailable](https://rewindex.com/company/retool/incidents/6035xj5d7lxc.md) | major | 2023-09-04 15:26 UTC | 2023-09-07 15:11 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Global: Xero - emails sent from Xero may be delayed](https://rewindex.com/company/xero/incidents/b7076vk81rl7.md) | minor | 2023-09-04 03:39 UTC | 2023-09-04 04:32 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Observability\] - Cockpit Ingestion Stopped](https://rewindex.com/company/scaleway/incidents/xsvc0tfkylk1.md) | minor | 2023-09-04 09:45 UTC | 2023-09-04 12:43 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [The Support Performance Overview and Agents are missing data since 2023-08-31 19:52:15](https://rewindex.com/company/gorgias/incidents/9q9kjkc88mb8.md) | minor | 2023-09-04 11:17 UTC | 2023-09-04 12:25 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident with Actions](https://rewindex.com/company/github-copilot/incidents/76xp2jd3px64.md) | minor | 2023-09-04 14:21 UTC | 2023-09-04 14:48 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident with Actions](https://rewindex.com/company/github/incidents/76xp2jd3px64.md) | minor | 2023-09-04 14:21 UTC | 2023-09-04 14:48 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/3y40d9pkf496.md) | minor | 2023-09-04 17:30 UTC | 2023-09-05 06:13 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Claro Network in Brazil](https://rewindex.com/company/twilio/incidents/g0ftqspg64nf.md) | minor | 2023-09-04 18:10 UTC | 2023-09-04 22:49 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Brazil SMS - Latency affecting Claro Brazil delivery receipts](https://rewindex.com/company/vonage/incidents/wwr5yrkbf1m9.md) | minor | 2023-09-04 18:18 UTC | 2023-09-05 05:12 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident with Actions](https://rewindex.com/company/github-copilot/incidents/tqrmcdmghldw.md) | minor | 2023-09-04 21:28 UTC | 2023-09-04 21:56 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident with Actions](https://rewindex.com/company/github/incidents/tqrmcdmghldw.md) | minor | 2023-09-04 21:28 UTC | 2023-09-04 21:56 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Global: Products and Services - Unable to create new item](https://rewindex.com/company/xero/incidents/kmrwklfs0q89.md) | minor | 2023-09-04 22:54 UTC | 2023-09-04 23:55 UTC | resolved |
| [Figma](https://rewindex.com/company/figma.md) | [Issue loading file thumbnails](https://rewindex.com/company/figma/incidents/x5nh9qwyl29z.md) | none | 2023-09-04 00:30 UTC | 2023-09-04 00:30 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Data consistency issue on a subset of stores](https://rewindex.com/company/bigcommerce/incidents/bx2gv7xltw4l.md) | none | 2023-09-04 10:57 UTC | 2023-09-04 15:55 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Service Issue in SMS Platform](https://rewindex.com/company/vonage/incidents/dz0jr52zr1vg.md) | none | 2023-09-04 15:12 UTC | 2023-09-04 15:37 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Alerted Banner: Minimal Customer Impact](https://rewindex.com/company/twilio/incidents/hl65ntwg3hhf.md) | none | 2023-09-04 15:14 UTC | 2023-09-04 16:13 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Intermittent UK Calling Incident](https://rewindex.com/company/bandwidth/incidents/qscgwv92gg9p.md) | major | 2023-08-30 17:45 UTC | 2023-09-11 19:53 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Some iOS users may experience slow loading in Canva pages and designs](https://rewindex.com/company/canva/incidents/ymyr4ntq2y11.md) | minor | 2023-08-30 01:50 UTC | 2023-09-05 03:04 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Azure Services - Australia East - Customer on this region might experience intermittent service degradations due to cooling issue in a section of a data centrer](https://rewindex.com/company/jfrog/incidents/wpvmbwpj7kt0.md) | minor | 2023-08-30 12:34 UTC | 2023-09-04 14:47 UTC | resolved |
| [DigitalOcean](https://rewindex.com/company/digitalocean.md) | [Subsea Fiber Faults](https://rewindex.com/company/digitalocean/incidents/0yj0wwt12hfc.md) | minor | 2023-08-30 23:27 UTC | 2023-09-12 15:41 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Failures to Movicel Network in Angola](https://rewindex.com/company/twilio/incidents/vyqm8qh2tp6n.md) | minor | 2023-09-02 00:29 UTC | 2023-09-05 13:47 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Live Chat\]- live chat unavailability](https://rewindex.com/company/scaleway/incidents/g6841x3q43l4.md) | minor | 2023-09-02 12:19 UTC | 2023-09-05 09:18 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Support\]-Support unavailable](https://rewindex.com/company/scaleway/incidents/p9y9mvxps26c.md) | minor | 2023-09-03 20:14 UTC | 2023-09-04 08:24 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Mentions on Jira cards are not sending notifications](https://rewindex.com/company/jira/incidents/5vfpcwtjwvsc.md) | none | 2023-08-28 07:29 UTC | 2023-09-20 00:50 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] France Messaging Carrier Maintenance - Bouygues Telecom](https://rewindex.com/company/twilio/incidents/0ksr7l46q0yx.md) | maintenance | 2023-09-04 04:00 UTC | 2023-09-04 06:01 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] France SMS - Planned maintenance affecting Bouygues Telecom](https://rewindex.com/company/vonage/incidents/80xqchpxv51d.md) | maintenance | 2023-09-04 05:00 UTC | 2023-09-04 07:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Japan Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/2sw1jl6p088w.md) | maintenance | 2023-09-04 13:00 UTC | 2023-09-19 16:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Tele2](https://rewindex.com/company/twilio/incidents/w5cd4jvt7ly4.md) | maintenance | 2023-09-04 20:02 UTC | 2023-09-28 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon and Yota](https://rewindex.com/company/twilio/incidents/gvqkjrx5z72k.md) | maintenance | 2023-09-04 20:02 UTC | 2023-09-04 23:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Russia SMS - Planned maintenance affecting Tele2](https://rewindex.com/company/vonage/incidents/1t08f1dvtrk1.md) | maintenance | 2023-09-04 20:02 UTC | 2023-09-05 00:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Russia SMS - Planned maintenance affecting Megafon](https://rewindex.com/company/vonage/incidents/vpgwk4js9f97.md) | maintenance | 2023-09-04 20:02 UTC | 2023-09-04 23:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Cote D’lvoire SMS Carrier Maintenance - MTN](https://rewindex.com/company/twilio/incidents/gfhr61pnvbnb.md) | maintenance | 2023-09-04 23:55 UTC | 2023-09-05 03:00 UTC | resolved |

## Cite this

19 vendor-reported incidents started on 2023-09-04 (UTC) across 12 vendors, 4 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2023-09-04
- Citation: Rewindex daily outage roundup, “Outages on September 4, 2023” (2023-09-04 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2023-09-04 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on September 4, 2023 (2023-09-04)](https://rewindex.com/outages/2023-09-04)`


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Canonical: https://rewindex.com/outages/2023-09-04 · Markdown: https://rewindex.com/outages/2023-09-04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:01:37.865Z