Gorgias: The Support Performance Overview and Agents are missing data since 2023-08-31 19:52:15
Timeline of updates
- resolved
The incident has been resolved. Data is now up-to-date in the Support Performance Overview and the Agent Performance.
From Gorgias’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.gorgias.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Gorgias, started 2023-09-04 11:17 UTC, resolved after 1.1 h, 1 update(s).
- Title
- The Support Performance Overview and Agents are missing data since 2023-08-31 19:52:15
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/company/gorgias/incidents/9q9kjkc88mb8
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