BigCommerce: Data consistency issue on a subset of stores
Timeline of updates
- resolved
BigCommerce has resolved the issue leading to potential data consistency issues in a small subset of stores for data changes made between 02:20 UTC and 10:55 UTC on September 4th, 2023. BigCommerce Engineers have made the necessary changes to ensure there are no further data consistency issues, and will be continuing to work with merchants who were directly impacted by this incident. If you are noticing data inconsistency issues with your BigCommerce store and have not already, please log a case with technical support.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by BigCommerce, started 2023-09-04 10:57 UTC, resolved after 5.0 h, 1 update(s).
- Title
- Data consistency issue on a subset of stores
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/bx2gv7xltw4l
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