# BigCommerce: Data consistency issue on a subset of stores

> BigCommerce status incident “Data consistency issue on a subset of stores” on 2023-09-04: impact none (vendor’s label), 5.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/bx2gv7xltw4l
Last updated: 2023-09-04T15:55:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-09-04 10:57 UTC · Resolved: 2023-09-04 15:55 UTC · Duration: 5.0 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/bx2gv7xltw4l](https://status.bigcommerce.com/incidents/bx2gv7xltw4l)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2023-09-04 15:55 UTC: BigCommerce has resolved the issue leading to potential data consistency issues in a small subset of stores for data changes made between 02:20 UTC and 10:55 UTC on September 4th, 2023. BigCommerce Engineers have made the necessary changes to ensure there are no further data consistency issues, and will be continuing to work with merchants who were directly impacted by this incident. If you are noticing data inconsistency issues with your BigCommerce store and have not already, please log a case with technical support.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by BigCommerce, started 2023-09-04 10:57 UTC, resolved after 5.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/bx2gv7xltw4l
- Citation: BigCommerce, “Data consistency issue on a subset of stores” (2023-09-04 10:57 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/bx2gv7xltw4l (CC BY 4.0).
- Markdown link: `[BigCommerce: Data consistency issue on a subset of stores (2023-09-04)](https://rewindex.com/company/bigcommerce/incidents/bx2gv7xltw4l)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/bx2gv7xltw4l · Markdown: https://rewindex.com/company/bigcommerce/incidents/bx2gv7xltw4l.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/bx2gv7xltw4l · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:23:34.372Z